The New View by Ecotel

Hotels
6.7 (264 reviews)
12 JM Basa Street Calle Real Business Center , Iloilo City , ph

listing image 1
Show all photos

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Value for money
Cons:
Cleanliness issues
Poor amenities
Lack of attention from staff

Categories

Cleanliness
4.91
Several reviews mentioned that the property is not clean and had issues such as stains and poor maintenance.
Service
7.88
Mixed reviews regarding staff; some were accommodating while others noted unapproachable staff.
Location
8.92
Proximity to attractions was consistently highlighted as a positive aspect.
Room Quality
5.87
Rooms received varied feedback, with mentions of comfort offset by issues like poor air conditioning and some room maintenance problems.
Amenities
5.4
Issues with amenities such as no wifi and inadequate toiletries were reported.
Value for Money
7.36
Value was perceived as moderate; some felt it was overpriced for the quality.
Food and Beverage
6.41
Breakfast was mentioned as unsatisfactory, but no specific details given.
Overall Experience
6.88
General dissatisfaction expressed, but some guests indicated good aspects like the staff and accessibility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:33

Property Description

Luxurious Accommodation
Experience a lavish stay at The New View by Ecotel, a 5-star hotel in the heart of Iloilo City. Enjoy impeccable room service and the convenience of a 24-hour front desk during your visit.

Prime Location
Conveniently located within proximity to key attractions, including Jaro Metropolitan Cathedral and Molo Church, our non-smoking property offers easy access to explore Calle Real, Plaza Libertad, and Iloilo City Hall.

Traveler-Friendly Amenities
With the Iloilo International Airport just 23 km away, The New View by Ecotel ensures a seamless travel experience for guests. Book your stay now and indulge in luxury and comfort at our exquisite hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.7
Based on 264 reviews
Cleanliness: 4.91
Service: 7.88
Location: 8.92
Room Quality: 5.87
Amenities: 5.4
Value for Money: 7.36
Food and Beverage: 6.41
Overall Experience: 6.88
M
Michelle • couple • us
8
Pros:

The building was clean and the staff were attentive and helpful. Our room was simple but very comfortable for the price we paid. The location was convenient, with easy transport to the ferry in the morning and walking distance from places to eat and shop in the evening.

2026-06-03 • via Nuitee
A
Albert • extended_group • ph
7
2026-06-02 • via Nuitee
K
Karen Mae • family_with_children • ph
8
2026-06-02 • via Nuitee
C
Celal Kara • solo_traveller • tr
8
Pros:

location

Cons:

nothing

2026-06-01 • via Nuitee
R
Rey • solo_traveller • ph
8
2026-05-24 • via Nuitee
M
marc • solo_traveller • fr
8
2026-05-21 • via Nuitee
R
Rea Mae • solo_traveller • ph
10
2026-05-19 • via Nuitee
M
Michelle • couple • ph
3
2026-05-18 • via Nuitee
M
maria avenex pinlac • solo_traveller • ph
7
2026-05-17 • via Nuitee
I
Ian • extended_group • ph
6
Pros:

Location

Cons:

Airconditioning not working properly, leaking in thr bathroom ceiling

2026-05-10 • via Nuitee
I
Ian • extended_group • ph
7
Twas an overnight stay only, place is somewhat clean but no hot shower
Pros:

Location

Cons:

No hot shower

2026-05-10 • via Nuitee
M
Matti • solo_traveller • ph
8
2026-05-06 • via Nuitee
T
Trisha Marie • solo_traveller • ph
10
Excellent venue for overnight stay/booking☺️
Pros:

I like the room, it's clean comfortable. Also I like the location because it's very accessible to downtown area, malls are nearby.

2026-05-04 • via Nuitee
J
Jonah • solo_traveller • ph
9
2026-05-04 • via Nuitee
E
Emmanuel • extended_group • ph
10
2026-04-30 • via Nuitee
P
Pat Kent Anthony Garino • solo_traveller • ph
8
2026-04-30 • via Nuitee
C
Chen092811 • solo_traveller • ph
8
2026-04-26 • via Nuitee
T
Trisha Marie • solo_traveller • ph
10
Pros:

I like the room, it's comfy. Very safe and secured. The staff was very accommodating, and respond to any queries I ask. Overall all I really love and enjoyed our stay♥️. Until next time ☺️

2026-04-24 • via Nuitee
B
Barte • solo_traveller • ph
10
2026-04-23 • via Nuitee
B
Barte • solo_traveller • ph
10
Pros:

5⭐ Excellent stay at New View by Ecotel—clean rooms, friendly staff, and a relaxing atmosphere. Highly recommended!

Cons:

None

2026-04-22 • via Nuitee