Hotel Arenal Springs Resort & Spa

Hotels
9.3 (950 reviews)
7 kms al Oeste de la Fortuna camino hacia El Volcan Arenal , Fortuna , cr

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
Great amenities
Helpful staff
Cons:
Construction noise
Rude staff
High restaurant prices

Categories

Cleanliness
8.79
Ongoing construction affecting ease of access and comfort.
Service
8.76
Mixed reviews; some guests reported rudeness and unhelpfulness from staff.
Location
9.8
Beautiful area and great views mentioned positively.
Room Quality
9.25
Some guests enjoyed the room quality, but noise issues were reported.
Amenities
9.78
Great amenities like pools and hot springs received positive feedback.
Value for Money
9.24
Some guests question the value due to pricing and service issues.
Food and Beverage
8.79
Restaurant pricing deemed high and limited variety.
Overall Experience
9.96
Overall positive but marred by some service and construction issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:36

Property Description

Luxurious Accommodations
Hotel Arenal Springs Resort & Spa offers bright rooms with stunning views of Arenal Volcano and the garden. Each room is equipped with modern amenities such as a flat-screen cable TV, air conditioning, and a private bathroom with a shower.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurants, including buffet services, à la carte dishes, Italian cuisine, international specialties, and a sushi bar. Whether you're craving local flavors or international fare, there is something to satisfy every palate.

Relaxation and Recreation
Unwind and rejuvenate at the outdoor pool or pamper yourself with spa treatments. Explore the area with the tour desk assistance, or simply enjoy the serene atmosphere at the yoga deck. Don't forget to experience the soothing hot springs for the ultimate relaxation.

Book your stay at Hotel Arenal Springs Resort & Spa for a memorable getaway amidst nature's beauty and luxury comforts.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for US$25 per person per night when using an available extra bed.
    People 12 years old and over stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 950 reviews
Cleanliness: 8.79
Service: 8.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.96
S
Sanc • couple • cr
10
Lugar perfecto para escaparse del ruido de la ciudad San Jose
Pros:

Desayuno increíble, todo muy bien

Cons:

La verdad que nada

2026-06-02 • via Nuitee
N
Nicole • family_with_children • us
10
2026-06-01 • via Nuitee
D
DIANE • couple • us
10
This trip was very relaxing. Hotel close to town, still need car. Booked excursions and all were fantastic! All staff fr
Pros:

Very clean, staff were ALL friendly.

Cons:

Nothing to say. Loved everything!

2026-05-31 • via Nuitee
S
Sarah • family_with_children • us
8
2026-05-29 • via Nuitee
R
Rebecca • couple • us
10
2026-05-28 • via Nuitee
A
Ana • couple • do
8
Hermosa vista al volcán
Pros:

Muy lindo bonito personal

Cons:

Todo bien

2026-05-26 • via Nuitee
P
Philipp • couple • ch
10
Aussergewöhnliches Hotel, in das ich garantiert gerne wieder komme!
Pros:

Das überaus freundliche Personal und die Hotelanlage im allgemeinen.

Cons:

Das die Poolbar relativ früh schliesst.

2026-05-23 • via Nuitee
B
Bruce • solo_traveller • us
9
2026-05-23 • via Nuitee
D
Dodero • family_with_children • cr
10
110% recomendado
Pros:

Las instalaciones son perfectas y el servicio al cliente es espectacular

Cons:

Nada que decir, todo estuvo perfecto

2026-05-20 • via Nuitee
S
sergio • solo_traveller • es
9
2026-05-15 • via Nuitee
S
Sixto • family_with_children • cr
9
Cómoda, tranquila, segura
Pros:

Pasamos cómodos con 6 niños pequeños. La suite permitió que pudiéramos estar seguros cerca y cómodos

Cons:

A veces era difícil configurar las luces y el aire porque están en un panel centralizado. Es tecnología y está muy bien pero es difícil de operar porque

2026-05-15 • via Nuitee
E
Ekaterina • family_with_children • us
10
2026-05-13 • via Nuitee
C
Christos • couple • lu
10
2026-05-11 • via Nuitee
S
Shira • solo_traveller • il
10
2026-05-10 • via Nuitee
K
Konrad • couple • cr
10
The customer service outstanding.
Pros:

Luxury resort. I announced my birthday and they were fabulous with my wife and I.

Cons:

A few thermal pools

2026-05-10 • via Nuitee
S
Sammy • solo_traveller • il
10
2026-05-08 • via Nuitee
G
GIANNINA • extended_group • cr
8
Pros:

Las termales deliciosas, el personal del hotel muy atento. Muy rico y variado el desayuno.

Cons:

La cena no estaba tan rica y las almohadas del hotel son muy duras, me costó dormir por esta razón.

2026-05-06 • via Nuitee
E
Eduardo • family_with_children • cr
8
Buena estadía y un lindo lugar, mucho por hacer en los alrededores.
Pros:

El servicio y la calidad del proceso de check in y check out, el lugar está muy bien cuidado y todo funciona correctamente. El espacio de las habitaciones es bueno y el uso de una llave RFID en la mano hace sencillo ingresar y salir para todos los miembros del grupo.

Cons:

La piscina de agua fria, que es donde los niños pueden tirarse y jugar es muy pequeña y está a la par del bar, lo que hace imposible que se juegue con niños, el hotel tiene una cancha de voleibol y una sala de juegos para niños, además de un pequeño "play", pero los niños quieren nadar y disfrutar del agua fresca y con estas instalaciones es imposible.

2026-05-04 • via Nuitee
S
Silvita74 • solo_traveller • cr
10
2026-05-04 • via Nuitee
E
Eduardo Antonio • solo_traveller • cr
10
Vacaciones relax en familia
Pros:

Excelente trato y atención por parte de todo el personal.

2026-05-04 • via Nuitee