Hotel Arenal Springs Resort & Spa

Hotels
9.3 (986 reviews)
7 kms al Oeste de la Fortuna camino hacia El Volcan Arenal , Fortuna , CR

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Great amenities
Helpful staff
Cons:
Construction noise
Rude staff
High restaurant prices

Categories

Cleanliness
8.79
Ongoing construction affecting ease of access and comfort.
Service
8.76
Mixed reviews; some guests reported rudeness and unhelpfulness from staff.
Location
9.8
Beautiful area and great views mentioned positively.
Room Quality
9.25
Some guests enjoyed the room quality, but noise issues were reported.
Amenities
9.78
Great amenities like pools and hot springs received positive feedback.
Value for Money
9.24
Some guests question the value due to pricing and service issues.
Food and Beverage
8.79
Restaurant pricing deemed high and limited variety.
Overall Experience
9.96
Overall positive but marred by some service and construction issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:36

Property Description

Luxurious Accommodations
Hotel Arenal Springs Resort & Spa offers bright rooms with stunning views of Arenal Volcano and the garden. Each room is equipped with modern amenities such as a flat-screen cable TV, air conditioning, and a private bathroom with a shower.

Culinary Delights
Indulge in a variety of dining options at the on-site restaurants, including buffet services, à la carte dishes, Italian cuisine, international specialties, and a sushi bar. Whether you're craving local flavors or international fare, there is something to satisfy every palate.

Relaxation and Recreation
Unwind and rejuvenate at the outdoor pool or pamper yourself with spa treatments. Explore the area with the tour desk assistance, or simply enjoy the serene atmosphere at the yoga deck. Don't forget to experience the soothing hot springs for the ultimate relaxation.

Book your stay at Hotel Arenal Springs Resort & Spa for a memorable getaway amidst nature's beauty and luxury comforts.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 986 reviews
Cleanliness: 8.79
Service: 8.76
Location: 9.8
Room Quality: 9.25
Amenities: 9.78
Value for Money: 9.24
Food and Beverage: 8.79
Overall Experience: 9.96
K
Karen • couple • us
10
Friendly staff, clean resort, great atmosphere.
Pros:

The staff were very friendly and helpful. They kept the place very clean. We had a great view of the Volcano from our room when it was not too cloudy. My husband and I really enjoyed our stay at the resort.

Cons:

I liked everything about the property.

2026-09-04 • via Nuitee
R
Rena • family_with_children • gb
7
A lovely hotel
Pros:

Each and every staff member was lovely, particularly in the main restaurant, concierge team and hotel reception.

The hotel ensured that we had amazing à la carte vegan options for breakfast and created a bespoke menu for us.

The volcano views (when it decided to emerge!!) were fabulous.

Buggy’s were available at the drop of a hat to cart us around which was very much appreciated in the rain.

It was nice that the hot springs pools were for guests only rather than selling day passes like some other hotels.

Nice touches in room as expected from a five star hotel.

Cons:

There wasn’t much of an atmosphere because there were very few guests. Sometimes felt as though there were more staff than guests!! I guess this meant they could be more attentive.

The hot springs pools were somewhat discoloured so felt this could be better maintained to match the rest of the hotel which was immaculate.

2026-09-02 • via Nuitee
I
Itzel • solo_traveller • cr
10
Pros:

Visitar este hotel siempre es una exc experiencia, desde el personal que lo recibe a uno y en cada uno de los detalles en cada sitio del hotel.
La pasamos super bien.

Cons:

Todo fue exc

2026-09-01 • via Nuitee
O
Orit • solo_traveller • il
10
Pros:

מושלם!! מכל הבחינות פשוט מושלם!!

2026-09-01 • via Nuitee
J
Josi • solo_traveller • br
10
Todo rico y lindo
Pros:

El personal es muy amable y el desayuno, delicioso. Las termales muy bien. Nos reciben con un drink de bienvenida muy rico.

2026-09-01 • via Nuitee
S
Sandie • extended_group • fr
10
2026-08-30 • via Nuitee
O
Osnat • couple • il
9
2026-08-30 • via Nuitee
C
Chris.Genève • family_with_children • ch
8
Pros:

La vue sur le volcan

Cons:

Peu de place pour les valises et les affaires en général. Le restaurant est très cher.

2026-08-27 • via Nuitee
E
Emmanuel • family_with_children • fr
9
2026-08-24 • via Nuitee
N
Nienke • solo_traveller • nl
8
2026-08-22 • via Nuitee
Y
Yoshimura • family_with_children • us
8
2026-08-21 • via Nuitee
B
Benjamin • family_with_children • be
8
Pros:

het zwembad. zalig warm en de bar er in was ook een leuke beleving. we hebben daar ook gegeten. ook leuk als het regent om daar in te vertoeven.

2026-08-21 • via Nuitee
P
Phani • extended_group • us
10
Fantastic location, very clean and peaceful. Very kind and couteous staff
Pros:

Very clan and peaceful. Very accommodating staff. Great breakfast

Cons:

Renovation noises in the mornings

2026-08-16 • via Nuitee
R
Rose • family_with_children • gb
10
Excellent stay with the family.
Pros:

Beautiful property with good facilities

Cons:

More food choice would have been good.

2026-08-15 • via Nuitee
N
Nicolas • family_with_children • fr
10
2026-08-14 • via Nuitee
K
Kevin • family_with_children • gb
10
2026-08-13 • via Nuitee
C
Cindy • family_with_children • fr
10
Ils ont été adorable et attentionné pour l’anniversaire de ma fille. Tout était parfait
Pros:

Tout était parfait

2026-08-12 • via Nuitee
A
Anna-Mari • family_with_children • ky
10
Everything was wonderful.. it was truly a unique experience with so many extra things for kids!
Pros:

Everything was wonderful.. it was truly a unique experience with so many extra things for kids!
The hot springs.... amazing
The rooms.... unique
Location... perfect


We will be back for sure!

Cons:

Perhaps a few more child friendly meal options.

2026-08-12 • via Nuitee
N
Niurka • extended_group • us
9
Was pura vida gracias
Pros:

Breakfast was excellent

Cons:

Lighting at the bathroom was poor

2026-08-06 • via Nuitee
B
Beatriz • solo_traveller • es
10
Una experiencia de lujo
Pros:

Sin duda, el hotel más lujoso de todo nuestro viaje por Costa Rica.

La ubicación es excelente, ya que prácticamente todas las actividades que hicimos por la zona estaban a unos diez minutos del hotel, lo que nos permitió aprovechar muchísimo el tiempo.

Las instalaciones son espectaculares. Destacan especialmente las piscinas de aguas termales, donde incluso hay una barra dentro del agua desde la que puedes pedir bebidas y comida de cualquiera de los restaurantes del hotel. Te lo llevan directamente a la piscina, así que puedes comer o tomarte un cóctel sin salir del agua. Todo un lujo.

Las habitaciones son amplias, muy modernas y con domótica, lo que hace la estancia especialmente cómoda. Todo está cuidado al detalle.

Cons:

Nada

2026-08-06 • via Nuitee