Swing & Pillows - Petaling Street Kuala Lumpur

Hotels
7.8 (254 reviews)
52-54, Jalan Petaling , Kuala Lumpur , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Non-smoking throughout

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.53
Several reviews mentioned issues such as lack of cleanliness in the rooms.
Service
8.5
Staff were described as friendly and helpful in many reviews.
Location
9.04
The hotel is conveniently located in Chinatown, close to transport and attractions.
Room Quality
6.99
Rooms were generally seen as good, but some reviews mentioned noise issues.
Amenities
7.52
Basic amenities discussed; some guests found them lacking.
Value for Money
7.98
Guests acknowledged that the hotel offers good value for the price.
Food and Beverage
7.83
No specific mentions, but typical offerings for budget hotels.
Overall Experience
8
Overall experience is positive, despite some cleanliness and noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:23

Property Description

Convenient Location
Enjoy easy access to popular attractions such as Berjaya Times Square and Bank Negara Malaysia Museum and Art Gallery, all within a short distance from the hotel.

Free WiFi
Stay connected throughout your stay with our complimentary high-speed WiFi, perfect for both leisure and business travelers.

Nearby Landmarks
Explore famous landmarks like Pavilion Kuala Lumpur and Kuala Lumpur Convention Center, just a stone's throw away from the hotel.

To experience comfort and convenience in the heart of Kuala Lumpur, book your stay at Swing & Pillows - Chinatown Kuala Lumpur today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 254 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.83
Overall Experience: 8
E
Espen • family_with_children • no
9
Pros:

Good location with everything you need in close proximity. Staff is very service minded friendly and Mr.Pai especially.Will definitely come back when I visit next time.Can't get better than this for the price!

2026-10-16 • via Nuitee
M
MrG • family_with_children • my
5
2026-10-14 • via Nuitee
R
roseAtiqah • solo_traveller • my
9
Santai
Pros:

semua nya

Cons:

tidak ada

2026-10-12 • via Nuitee
T
Tong • family_with_children • my
8
2026-10-12 • via Nuitee
M
MENGJU • solo_traveller • th
10
Pros:

環境很好
服務人員BAi友善服務很棒

Cons:

无

2026-10-11 • via Nuitee
M
Muhamad FIRDAUS JAAFAR MARICAN • solo_traveller • my
2
Pros:

Booking katil king saiz
Apabila sampai di bagi doble single bad mmg teruk servis puiiiiii

Cons:

Mmg teruk

2026-10-11 • via Nuitee
K
Kaab • solo_traveller • ir
10
Pros:

The staff Pai tge receptionist is super nice and friendly, location is perfect.

2026-10-11 • via Nuitee
M
Muhd • solo_traveller • my
8
Pros:

Pai the receptionist is super nice 👍🏽

2026-10-10 • via Nuitee
R
Ryan • couple • gb
7
Great location, good bed, could be cleaner
Pros:

Excellent location in Chinatown. Very comfortable bed, good aircon and shower was good. The room was dark, which we like.

Cons:

The bathroom area could have been cleaner. Generally, the room could have done with more cleaning. Weird set up where my security cars opened the front door as well as the hotel next door… which also has the same name!

2026-09-17 • via Nuitee
N
Nina • solo_traveller • nl
8
Pros:

Great location in the center, clean room and nice staff.

Cons:

Sometimes the electricity goes of for a little bit but nothing major.

2026-09-11 • via Nuitee
G
Gabriella • couple • it
5
2026-09-07 • via Nuitee
R
Rafael • solo_traveller • es
6
Pros:

Ubicación perfecta. Personal muy amable

Cons:

Ascensor roto. Ratas en las escaleras.

2026-08-29 • via Nuitee
I
irwin • solo_traveller • sg
3
Adequate for price
Pros:

If one wishes to be on jln petaling in heart this area, good. For the worriers on here, yes security is good...key card etc, and brightly lit/cctv.

AC good and Wifi good

Cons:

A. My first room had NO window....complained to desk that this was NOT stated in booking, and they ^upgraded^ me.
B. Supposed be nonsmoking but can smell from near room...had to complain & then was stopped
C . Noisy walking corridor floors,
D. Bathroom shower iz weak & lukewarm,

2026-08-20 • via Nuitee
C
Cristina • solo_traveller • it
5
2026-08-15 • via Nuitee
P
Pauline • extended_group • de
1
Wir sind enttäuscht und kommen nie wieder
Pros:

Die Lage war gut

Cons:

- Gestank (im Treppenhaus und im Zimmer)
- Tiere (Insekten, Ratten)
- Unfreundliches Personal
- Kaputte Toilette
- Man musste 80RM „Steuern“ extra bezahlen, obwohl die Steuern im Booking-Preis bereits inbegriffen waren (Abzocke)

2026-08-11 • via Nuitee
H
Helena • solo_traveller • pl
8
2026-08-07 • via Nuitee
R
Rajwali • solo_traveller • az
10
2026-07-23 • via Nuitee
R
Rafael • solo_traveller • es
5
Super super basico
Pros:

El personal es magnífico, íbamos con retraso y el recepcionista nos esperó fuera ya de su turno a qué llegáramos.
La ubicación es genial, en todo el mercado de Chinatown

Cons:

El baño se inundó el primer día. El ascensor estuvo roto los 3 días. Vimos ratas por las escaleras. Las habitaciones sin ventanas son un auténtico zulo

2026-07-21 • via Nuitee
D
Domenico • solo_traveller • it
6
Buon rapporto qualità prezzo
Pros:

I ragazzi alla reception ci hanno permesso di depositare le nostre valige per tutta la mattina e nel pomeriggio ci hanno permesso di fare il check in in anticipo.

Cons:

Rumori sospetti sul controsoffitto della camera (topi?). Livello di pulizia della camera discutibile

2026-07-21 • via Nuitee
W
Wan-Yin • couple • gb
7
2026-07-17 • via Nuitee