SecretJaco - Luxury Beach Front Penthouse with Pool & Jacuzzi

Hotels
9.6 (29 reviews)
Calle Alice , Jacó , CR

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Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Terrace
See all facilities

Review Highlights

Pros:
Location
Customer service
Room features
Cons:
Limited pool access due to weather
Early checkout time

Categories

Cleanliness
9.16
Standard quality for this hotel tier.
Service
10
Wonderful customer service mentioned in reviews.
Location
10
Fantastic location and panoramic view of the beach and ocean.
Room Quality
9.66
High-end features and furnishings noted.
Amenities
9.16
Standard quality for this hotel tier.
Value for Money
9.66
Good value indicated through positive remarks.
Food and Beverage
9.16
Standard quality for this hotel tier.
Overall Experience
10
Exceptional reviews overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:19

Property Description

Luxurious Beachfront Stay
Located steps away from Jaco Beach, SecretJaco offers a 5-star experience with an outdoor pool, fitness center, and hot tub. Guests can enjoy air-conditioned rooms with modern amenities and a private terrace.

Shared Kitchen and Lounge
With free WiFi, guests can access the shared kitchen and lounge area, perfect for socializing and relaxing. The hotel also provides a concierge service for a seamless stay.

Adventure Awaits
Explore the surrounding area with hiking and cycling activities or opt for bike/car rentals to visit nearby attractions like Rainforest Adventures Jaco and Bijagual Waterfall.

Book now for an unforgettable luxury beachfront getaway at SecretJaco - Luxury Beach Front Penthouse with Pool & Jacuzzi.

Important information:

Please note that visitors are not permitted to access guest.
Please note that guests are required to provide a vaild ID photo 3 days before check-in for a booking of maximum 2 people.
Please note that Smoking/ Vaping/ Durgs are not allowed at the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.6
Based on 29 reviews
Cleanliness: 9.16
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.16
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
J
Jair • solo_traveller • cr
1
Pros:

La vista

Cons:

El dueño fue muy grosero insinuando que habiamos robado algo de la habitación y me lo quería hacer cobrado y a la hora de preguntar por pruebas simplemente se volvió más grosero e intentó sacarme más dinero al final pague lo de la salida tarde que era lo justo pero muy irrespetuoso grosero y con amenazas sin fundamentos no me quería creer y al final llegamos a un acuerdo pero sonaba muy mandon no recomiendo lidiar con personas así el lugar es decente más sin embargo no vale la pena soportar a personas como el con un inconveniente 0 servicio al cliente y super improfesional

2026-09-18 • via Nuitee
G
Gabriel • couple • us
10
Esepsional
Pros:

Excelente

Cons:

Todo me gusto muy limpio y muy seguro

2026-09-09 • via Nuitee
M
Matthias • solo_traveller • es
8
Condo-style in bigger appartment compex
Pros:

Very well equipped

Cons:

Should be better communicated that this is a room within someone else’s place (airBNB like). It’s a separate room with bathroom but within a bigger appartment which you have to enter first. It’s also not a penthouse but on 10th floor.
The IPTV as highlighted in the announcements wasn’t installed or accessible in the guest room.

2026-07-21 • via Nuitee
S
StaciaLittlefield • solo_traveller • us
10
2026-07-09 • via Nuitee
E
Ethan • solo_traveller • aw
10
It was amazing highly recommended
Pros:

Everything

Cons:

Nothing

2026-06-18 • via Nuitee
G
gustavo • solo_traveller • cr
10
2026-06-06 • via Nuitee
A
Ariel • solo_traveller • cr
1
Pros:

.

Cons:

.

2026-04-27 • via Nuitee
B
Benjamin • couple • us
10
Pros:

Extremely safe, super comfortable. Honestly it was a bougie experience. Such a beautiful place to stay.

2026-04-19 • via Nuitee
W
William • couple • us
10
Would stay here again!
Pros:

Location, ambiance, and luxury amenities.

Cons:

Nothing

2026-01-21 • via Nuitee
H
Hernan • couple • cr
8
Pros:

Las instalaciones

Cons:

Q la tv de la habitación principal no tiene cable

2026-01-12 • via Nuitee
A
Aladdin • solo_traveller • us
1
I was scammed. During my stay, I possible to find. Was labeled as hotel, its not a hotel. He change
Cons:

I was scammed.
During my stay,
I possible to find.
Was labeled as hotel, its not a hotel. He changed that after I mentioned it.
Was practically begging me for a good review and after my standards were completely not met, he was playing with my reservation. One moment he tells me I won't have to cover the hotel, then he changes his mind.
I brought a friend inside and they went crazy. No respect. I'm a grown man.
Every time I stepped out, I got lost, part in my fault cause i
Couldnt even utilize the penthouse properly. Than I check my phone in the middle of the night and it said reservation cancelled, whilst I was there. He then called the police in the morning and walked in on me showering. This treatment, I've never seen.
I had to be escorted by the police in the morning.. irony is, they told me that theres no trouble here and they want to assure my safety as I am a tourist.
Completely ridiculous.
He blocks me, then unlocks me to tell to pay something additional.. I had to reach out to my bank because he continues to attempt to charge my, which at this point become stealing
I paid for this res.
He should never cancelled it.
He now has no right to charge me. Not to mention, this experience is not one that's is owed a payment.
He refuses to hand me back my prescription eye glasses, which is illegal in many places...
He mentioned some very racist comments as well which was probably just an angry reaction. I am Arab-American, part Palestinian man.
They made my guests feel like they were prostitutes.
The place is packed with lube a condoms and other sexual things. It's practically a sex house.
Not to mention I booked for two, leaving the other person open because they wouldn't respond to me in time. My vacation was ruined and this European man should not be a representative of the Costa rica people or how they do business.

2026-01-06 • via Nuitee
D
Donna • couple • ca
10
2025-12-27 • via Nuitee
M
Manon • couple • fr
7
Pros:

La vue depuis le balcon est magnifique

Cons:

Il n'est pas mis en avant que c'est un appartement partagé avec d'autres chambres. Nous n'avons croisé personne mais il nous semble que c'est important de le préciser

2025-12-17 • via Nuitee
V
varghese • extended_group • us
10
Beyond Excellent and good customer service.
Pros:

Location. Good for friends and family.

Cons:

I missed out on the pool and jacuzzi due to weather. (Rain)

2025-10-13 • via Nuitee
E
EDISSON ARMANDO • couple • co
10
2025-09-30 • via Nuitee
H
Harlan • couple • us
10
Fabulous location and property with impeccable customer service.
Pros:

Fantastic location and panoramic view of the beach, ocean, and Costa Rica shoreline. Amazing property with very high-end features, furnishings, kitchen, electronics, and patio. Wonderful customer service. The property manager (Francis) responded quickly to questions. Even the property owner called from overseas to make sure we had everything we needed.

2025-09-05 • via Nuitee
M
Melissa Alejandra • couple • co
10
Perfecto
Pros:

La ubicación, las instalaciones, el precio, la atención.

Cons:

El check out a las 10 am

2025-08-10 • via Nuitee
D
Donatas • young couple • gb
10
Exceptional
2025-06-29 • via Nuitee
E
Erin • young couple • us
10
We had a great time, the place was on the beach so the breeze blowing through the place was very refreshing!
Pros:

The views were stunning, the location amazing & the room itself was very comfortable.

Cons:

Everything was great

2025-05-11 • via Nuitee
M
Marta • young couple • us
10
This is an amazing place, walking distance to restaurants, bars, etc. The pool was great. Bring water shoes for the beac
Pros:

EVERYTHING!! It was AMAZING!!

Cons:

Everything was great! No complaints

2025-05-06 • via Nuitee