The Heritage Chiang Rai Hotel and Convention

Hotels
8.6 (1717 reviews)
199, Moo 13, Sansai, Mueang Chiang Rai , Chiang Rai , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Nice amenities
Cons:
Noisy rooms
Cleaning issues
Limited food options

Categories

Cleanliness
8.23
Some issues with room cleaning and bathroom quality noted in reviews.
Service
9.2
Staff were friendly and helpful, with good service experiences mentioned.
Location
8.74
Good location but noted as not ideal for tourists; central to many activities.
Room Quality
8.19
Rooms are generally clean and comfortable, but some are dated and noisy.
Amenities
8.72
Facilities like the gym and lounge are appreciated, but some amenities were lacking.
Value for Money
8.68
Perceived to be good value, though laundry services were overpriced.
Food and Beverage
8.23
Breakfast variety was good, but some shortcomings noted in offered food items.
Overall Experience
8.8
Guests enjoyed their stay overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:36

Property Description

Luxurious Accommodation
The Heritage Chiang Rai Hotel and Convention - SHA Extra Plus, located near Central Plaza ChiangRai, offers 5-star accommodation with a range of amenities. The air-conditioned rooms are elegantly furnished and equipped with modern facilities, ensuring a comfortable stay for guests.

Leisure and Wellness Facilities
Guests can relax and unwind at the outdoor swimming pool, stay active at the fitness centre, or take a leisurely stroll in the beautiful garden. The hotel's terrace provides stunning city views, creating a serene atmosphere for a perfect getaway.

Dining Experience
Indulge in a delightful culinary experience at the on-site restaurant offering a variety of dishes, or unwind with a refreshing drink at the bar. The daily breakfast buffet with American and Asian options ensures a great start to the day.

Experience luxury and comfort at The Heritage Chiang Rai Hotel. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for THB 1,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1717 reviews
Cleanliness: 8.23
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
B
Brian • solo_traveller • th
9
8th or 9th stay here in the last two years…..looking forward to many more
Pros:

Consistent high quality of service and accommodation

Cons:

Nothing

2026-05-21 • via Nuitee
Y
Yossef • solo_traveller • il
10
Pros:

The hotel is luxurious and clean, with all possible services, a gym, a pool, everything you need, the hotel has a very good standard, excellent food, and an excellent location.

Cons:

Nothing

2026-05-20 • via Nuitee
E
EDUARDO LEON • solo_traveller • es
9
2026-05-20 • via Nuitee
J
Janjira • solo_traveller • th
10
2026-05-17 • via Nuitee
L
LAWRENCE • solo_traveller • mt
10
Pros:

I loved this Hotel.
The room was excellent room 1012, the breakfast very good,stuff very nice,great pool,plenty spaces for parking.
Clean.
It was 100%

2026-05-16 • via Nuitee
Q
QIANG • solo_traveller • tw
10
2026-05-13 • via Nuitee
M
Micheal • couple • au
10
Pros:

Great place 100% book again

2026-05-13 • via Nuitee
I
Igor • couple • th
10
Brilliant
Pros:

I stayed in 11 hotels around Thailand. That one is the friendliest team.

Cons:

No Smart TV

2026-05-12 • via Nuitee
I
Igor • couple • th
10
Brilliant part of a whole Thailand trip
Pros:

Smell in the lobby, breakfast, price

2026-05-12 • via Nuitee
A
ANITA • family_with_children • au
10
2026-05-10 • via Nuitee
G
George • couple • gb
9
Completely blew us away. Lovely place to stay.
Pros:

This property by far exceeded our expectations and I ronically the night before in a different hotel we had a horrible experience, and for $3 more we ended up paying here it was absolutely stunning, and I would gladly bring my parents to visit this hotel. The reason I say that it thay they are fussy and they’d love it here. I’d gladly come back here

Cons:

Nothing.

2026-05-09 • via Nuitee
J
Jean pierre • couple • fr
9
2026-05-07 • via Nuitee
J
Jean pierre • couple • fr
9
Très confortable
Pros:

Le confort

Cons:

Un petit manque de services

2026-05-07 • via Nuitee
• couple • de
7
OK, aber nichts besonderes für den Preis von 120€ pro Nacht.
Pros:

Hotel ist gut Lobby schön, Rest auch Zimmer abgewohnt Bad Dusche Ablauf ging nicht, Wasser stand.

Cons:

Frühstück wenig Auswahl immer gleich nicht gut.

2026-05-05 • via Nuitee
I
ilanit z • family_with_children • il
9
2026-05-02 • via Nuitee
K
Kwannapatsorn • solo_traveller • th
10
พนักงานน่ารักให้ความช่วยเหลือดีเยี่ยม
Pros:

ทำเลที่ตั้งดี

2026-04-30 • via Nuitee
K
Kshitij • solo_traveller • in
8
2026-04-29 • via Nuitee
W
wenkuei • couple • cn
9
2026-04-29 • via Nuitee
C
Chatbadee • solo_traveller • th
9
Pros:

There's a wide variety of breakfast options to choose from.

Cons:

The bed is sagged in the middle.

2026-04-29 • via Nuitee
N
Navneet • solo_traveller • au
10
2026-04-28 • via Nuitee