Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.8 (1138 reviews)
No.3018 Nan Hu Road,A 5-minute drive to Luohu Border / Railway Station, and a 20-minute drive to Futian Station , Shenzhen , cn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Spacious and clean rooms
Varied and delicious breakfast
Cons:
Carpet smell in some areas
Need for renovation in some aspects

Categories

Cleanliness
8.2
Several reviews mention clean rooms, but some concerns about the carpet smell were noted.
Service
9.2
Reviewers praise the friendly and helpful staff, with specific mentions of outstanding service.
Location
9.2
The location is frequently highlighted as excellent and convenient to various attractions.
Room Quality
8.7
Rooms are described as spacious and comfortable, though there are mentions about the need for updated mattresses.
Amenities
8.7
Good breakfast options and decent amenities, although some specific options were not detailed.
Value for Money
8.7
General consensus indicates good value for money based on the overall experience and service quality.
Food and Beverage
8.7
Food quality is praised, especially breakfast variety, with no major complaints.
Overall Experience
9
Numerous reviewers expressed satisfaction and willingness to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:40

Property Description

Luxurious Accommodations
The Crowne Plaza Hotel & Suites Landmark Shenzhen welcomes you with a grand marble lobby and spacious, modern rooms equipped with high-end amenities like free WiFi and flat-screen TVs.

Convenient Location
Situated in the central area of Luohu District, our hotel is just a short walk from Guomao Metro Station and minutes away from popular attractions like Jingguanghua Plaza and Dongmen.

Exceptional Facilities
Enjoy our indoor pool, gym, and on-site dining options including authentic Italian and Cantonese cuisine. Take advantage of our body massage services, beauty salon, and tour desk for a truly relaxing stay.

Book now for a luxurious and convenient experience at Crowne Plaza Hotel & Suites Landmark Shenzhen!

Important information:

Kindly note for all guests who need SPA service, hotel offers 30% discount.

Kindly note hotel would like to offer 15% discount when guest require for airport shuttle service and reserved at least 1 day in advance.

Children under 3.9 feet can enjoy breakfast for free.
Children between 1.2-4.6 feet can enjoy discounted price for breakfast.
Children above 4.6 feet are charged full price.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CNY 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for CNY 0 per person per night when using an existing bed.
    Adults stay for CNY 233 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1138 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
B
Bonter solo_traveller th
10
2026-07-03 via Nuitee
C
Cecilia solo_traveller za
9
Comfortable stay and really friendly staff
Pros:

Location. It was very close to the HK border crossing, some good shopping malls around, easy to walk to the subway.
I think I was upgraded, my room was massive and so comfortable.
I had a package delivered there before I got to the hotel and it was easy to get.
The service was good, I emailed them a few days before with some questions and they were very helpful.

2026-06-28 via Nuitee
S
Stuart solo_traveller gb
10
2026-06-24 via Nuitee
W
Wallace Kow solo_traveller my
10
Pros:

Me and family admire the front desk lady Lena Cheng's attitude and her helpful gesture. She is lovely and very very very helpful.

2026-06-16 via Nuitee
S
Saif couple pk
10
Everything was excellent. Keep it up 👍
Pros:

Lena and Helen were absolutely exceptional during our stay. Extremely helpful and very fluent in English.

2026-06-15 via Nuitee
M
Mariia solo_traveller ru
10
2026-06-15 via Nuitee
I
Iker solo_traveller es
10
Pros:

El personal fue muy simpático desde el principio, empezando por Ian Wang en recepción y por la mujer mayor en el restaurante. Las habitaciones son bonitas y el desayuno fue genial.

2026-06-13 via Nuitee
Y
Yiying couple kr
10
2026-06-12 via Nuitee
S
stephen solo_traveller gb
10
Pros:

attentive staff, lovely room

2026-06-10 via Nuitee
L
Laurent et Bérengère solo_traveller fr
9
2026-06-08 via Nuitee
H
Haoming solo_traveller us
7
2026-06-08 via Nuitee
L
langue couple fr
10
Excellent emplacement personnel au top ! Surtout Léna qui a été incroyable !
2026-06-07 via Nuitee
P
Pang solo_traveller sg
8
Pros:

Great service from front counter staffs, specifically Ms. Amy, who assisted to upgrade our room (with some extra charge) from corner room to center room, and arranged for complimentary welcome drinks and a simple cake (for our anniversary).
Location is also convenient with 4 MRT stations nearby and lots of eateries and restaurants within walking distance.

Cons:

We stayed on the 19th floor, which there are signs at the lift lobby stating it's a non-smoking floor. But there was a man who sat at the chair at the lift lobby smoking at least 2 cigarettes while there were hotel cleaning staffs around but no one stop him! (We didn't stopped him because he saw which room we came out from) The whole lift lobby and corridors was filled with smell of smoke for the whole day.

2026-06-05 via Nuitee
L
Libing solo_traveller sg
10
Pros:

Good service for Laury xu

2026-06-03 via Nuitee
K
kanisa solo_traveller th
9
Pros:

Very impressed. The room was spacious and beautiful. The breakfast was delicious. The staff provided excellent service, especially Laury Xu. The location is great, not far from tourist attractions.

2026-06-02 via Nuitee
J
Jenho couple us
9
we have good experience staying here, will come back on our next visit.
Pros:

the nice staff and good location, also enjoy the breakfast!

2026-06-01 via Nuitee
S
sasmita solo_traveller id
10
Pros:

各方面都很不错, 再到深圳的话, 我还会再入住的。

2026-06-01 via Nuitee
G
goran couple iq
6
2026-05-26 via Nuitee
J
James lau couple my
8
Pros:

Location

2026-05-26 via Nuitee
S
sang ok family_with_children hk
9
Would definitely stay again with family.
Pros:

The whole stay at the hotel was excellent. We enjoyed the breakfast buffet which was very comprehensive - had a wide range of both western and asian options and I loved the fact that many healthy breakfast options available and each morning the options were very different (ie. we had steamed sweet potatos and corn as steamed veg options and next day there were vegetarian buns and other veg). The egg station had many different options, which I was very impressed with! The pool and spa was very nice and all staff very professional and friendly.
We also ordered room service, and the food was excellent and good price.
Thank you again for the staff who were very friendly, efficient and professional. We had a wonderful stay.

Cons:

The building was a little old, but again in good renovation. The only thing that annoyed me was the sound of water draining from the toilet sink, but it wasn't so bad.

2026-05-26 via Nuitee