Crowne Plaza Hotel & Suites Landmark Shenzhen by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.8 (1051 reviews)
No.3018 Nan Hu Road，A 5-minute drive to Luohu Border / Railway Station, and a 20-minute drive to Futian Station , Shenzhen , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Spacious and clean rooms
Varied and delicious breakfast
Cons:
Carpet smell in some areas
Need for renovation in some aspects

Categories

Cleanliness
8.2
Several reviews mention clean rooms, but some concerns about the carpet smell were noted.
Service
9.2
Reviewers praise the friendly and helpful staff, with specific mentions of outstanding service.
Location
9.2
The location is frequently highlighted as excellent and convenient to various attractions.
Room Quality
8.7
Rooms are described as spacious and comfortable, though there are mentions about the need for updated mattresses.
Amenities
8.7
Good breakfast options and decent amenities, although some specific options were not detailed.
Value for Money
8.7
General consensus indicates good value for money based on the overall experience and service quality.
Food and Beverage
8.7
Food quality is praised, especially breakfast variety, with no major complaints.
Overall Experience
9
Numerous reviewers expressed satisfaction and willingness to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:40

Property Description

Luxurious Accommodations
The Crowne Plaza Hotel & Suites Landmark Shenzhen welcomes you with a grand marble lobby and spacious, modern rooms equipped with high-end amenities like free WiFi and flat-screen TVs.

Convenient Location
Situated in the central area of Luohu District, our hotel is just a short walk from Guomao Metro Station and minutes away from popular attractions like Jingguanghua Plaza and Dongmen.

Exceptional Facilities
Enjoy our indoor pool, gym, and on-site dining options including authentic Italian and Cantonese cuisine. Take advantage of our body massage services, beauty salon, and tour desk for a truly relaxing stay.

Book now for a luxurious and convenient experience at Crowne Plaza Hotel & Suites Landmark Shenzhen!

Important information:

Kindly note for all guests who need SPA service, hotel offers 30% discount.

Kindly note hotel would like to offer 15% discount when guest require for airport shuttle service and reserved at least 1 day in advance.

Children under 3.9 feet can enjoy breakfast for free.
Children between 1.2-4.6 feet can enjoy discounted price for breakfast.
Children above 4.6 feet are charged full price.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CNY 0 per person per night when using an available cot.
    Children up to and including 17 years old stay for CNY 0 per person per night when using an existing bed.
    Adults stay for CNY 233 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1051 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
G
goran • couple • iq
6
2026-05-26 • via Nuitee
S
sang ok • family_with_children • hk
9
Would definitely stay again with family.
Pros:

The whole stay at the hotel was excellent. We enjoyed the breakfast buffet which was very comprehensive - had a wide range of both western and asian options and I loved the fact that many healthy breakfast options available and each morning the options were very different (ie. we had steamed sweet potatos and corn as steamed veg options and next day there were vegetarian buns and other veg). The egg station had many different options, which I was very impressed with! The pool and spa was very nice and all staff very professional and friendly.
We also ordered room service, and the food was excellent and good price.
Thank you again for the staff who were very friendly, efficient and professional. We had a wonderful stay.

Cons:

The building was a little old, but again in good renovation. The only thing that annoyed me was the sound of water draining from the toilet sink, but it wasn't so bad.

2026-05-26 • via Nuitee
J
James lau • couple • my
8
Pros:

Location

2026-05-26 • via Nuitee
L
LAKKERS • solo_traveller • ch
10
Pros:

The location and the staff is very helpful. Ian Wang from reception was always there to help.

2026-05-26 • via Nuitee
K
kayani sohrab • solo_traveller • hk
10
2026-05-26 • via Nuitee
J
jia • solo_traveller • us
8
2026-05-22 • via Nuitee
T
Tommy • couple • hk
7
i need hotel provide free breakfast
Pros:

Location is good. but hotel provide free breakfast

Cons:

Location

2026-05-22 • via Nuitee
H
Herman • couple • nl
8
Good hotel on a great location
Pros:

Top locatie in levendig en interessant deel van de stad

Cons:

Niets, alles perfect

2026-05-21 • via Nuitee
T
Toh Tseng • couple • sg
9
Pros:

Near the very busy place where many eateries are around

2026-05-19 • via Nuitee
T
Thomas • couple • au
9
Large room in a good location, could use a revamp. Worth the money, would recomend
Pros:

Very spacious room, good location

Cons:

Bit dated, large deposit

2026-05-18 • via Nuitee
K
Ka Chun • couple • hk
10
Nice hotel and will be back
Pros:

Location is convenient and room is big & spacious

Cons:

Could have more sofas in lobby for waiting

2026-05-16 • via Nuitee
S
Stéphane • solo_traveller • fr
9
Confort et emplacement
Pros:

Emplacement parfait proche des stations de métro, quartier très animé, proche d'un grand centre commercial. La piscine est franchement un plus après une journée de grosse chaleur et travail. Personnel sympathique et avenant.
J'ai eu la chance en plus d'être surclassé avec une grande chambre dans des étages élevés et belle vue sur la ville.

Cons:

Juste une très légère odeur de tabac froid dans la chambre à laquelle on s'habitue... apparemment tous les clients ne respectent pas les consignes de l'hotel.

2026-05-13 • via Nuitee
D
Dans Traveller • solo_traveller • id
10
2026-05-09 • via Nuitee
D
Dans Traveller • solo_traveller • id
10
Hotel that I will stay again
Pros:

Nice hotel, very big room with classic interior.
The staff is very nice, especially Ian, he help a lot during our stay.
The hotel also near with a mall.

Cons:

So far so good

2026-05-09 • via Nuitee
H
Hao • solo_traveller • jp
10
2026-05-09 • via Nuitee
P
poh • family_with_children • sg
10
Pros:

gd location with a lot of gd food and shopping

2026-05-08 • via Nuitee
M
Michelle • solo_traveller • ph
8
Pros:

Location and cleanliness.

Cons:

Old decor.

2026-05-06 • via Nuitee
J
James lau • couple • my
7
2026-04-30 • via Nuitee
M
Mihai-Catalin • solo_traveller • ro
2
Note to self*Don t book here if you want a nice hotel
Pros:

The photos. That s all we liked about the property
Very old building and not clean, curtains were brown (supposed to be white)

Cons:

We checked out in 5 minutes, the room was unbreathable from mold, eevrrything very dirty, staff can t speak english.

2026-04-29 • via Nuitee
D
Dennis • solo_traveller • us
9
2026-04-28 • via Nuitee