Esplendor by Wyndham Isla Mujeres All Inclusive

Hotels
•
Fen Hoteles
8.3 (205 reviews)
Avenida Sac Bajo 046, Lt. 5 Mz. 072 SM 07 , Isla Mujeres , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good gym
Cons:
Beach access issues
Food variety and quality concerns
Deposit refund problems

Categories

Cleanliness
8.26
Rooms were mentioned as clean, but some concerns about the cleanliness of the beach.
Service
8.73
Most employees were really nice and attentive service at the restaurant was noted.
Location
8.27
Beach access was noted as horrible and the distance to attractions was a concern.
Room Quality
8.72
Rooms were large and comfortable, with good quality bedding.
Amenities
8.75
Gym was well-equipped and the pool areas were clean and enjoyable.
Value for Money
7.71
Pricing was questioned relative to the offerings, especially due to extra charges for coffee.
Food and Beverage
7.26
Food variety lacked, with some mentions of small portion sizes.
Overall Experience
8.73
Overall a pleasant stay with good experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:47

Property Description

Luxurious Accommodation
Hotel Beló Isla Mujeres - All Inclusive offers elegant guest rooms equipped with modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a terrace for breathtaking views of the surroundings.

Top-Notch Facilities
Enjoy a range of facilities including an outdoor swimming pool, fitness centre, hot tub, and a garden to unwind in. With free bikes available for guests, exploring the beautiful surroundings of Isla Mujeres is a breeze.

Delectable Dining Options
Start your day with delicious American or vegetarian breakfast options served daily. The hotel's restaurant ensures a delightful dining experience, complemented by excellent service and a serene ambiance.

Experience luxury and comfort at Hotel Beló Isla Mujeres - All Inclusive. Book your stay now for an unforgettable getaway!

Important information:

Top by Belo Restaurant & Bar opens from 12:00 pm to 8:00 pm from Tuesdays through Sundays. with recurring events and parties after midnight.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for US$35 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 205 reviews
Cleanliness: 8.26
Service: 8.73
Location: 8.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
C
Carlinhals • couple • br
9
Perfect
Pros:

The hotel is very comfortable and the people who work there are super polite and friendly. The food is very tasty and the drinks are perfect.

2026-05-30 • via Nuitee
B
Bernasconi • couple • ar
10
2026-05-30 • via Nuitee
C
Carla • family_with_children • es
6
Muy mejorable. No cumplió con nuestras expectativas.
Pros:

Ubicación y tranquilidad
Playa privada y piscina
Vistas
Comida del restaurante
Buena atención por parte del personal
Fitness center y Sky bar con piscina top

Cons:

Mucho olor a humedad en las habitaciones.
Obras en marcha durante nuestra estancia que no ayudó a tener una estancia del todo cómoda y agradable.
Ganso/ Pato mascota del hotel que andaba suelto por la piscina (hace sus necesidades en la misma y había que tener cuidado cuando comías en la piscina).
No hay buena señal Wifi, ni buen funcionamiento del aire acondicionado y ascensores.
Precio elevado de los tours que ofrecen y alquiler de carro de golf.
Parte de irresponsabilidad con la recomendación de algunos tours (tiburón ballena): deberían de asegurar con quien trabajan y para cuantos años es apto cada tour.
Relación calidad precio: precio elevando para el servicio y las instalaciones que ofrecen.

2026-05-28 • via Nuitee
G
Guillermo • couple • us
8
Relaxing
Pros:

The staff is amazing!!!!!!

Cons:

- no spa (they have to give us massages in our room. Don’t get me wrong, we got a couple’s massage in our room.

2026-05-26 • via Nuitee
A
ALICIA VERONICA • solo_traveller • ar
10
Pros:

La atención del personal !!! Excelente. Muy cordiales

Cons:

Poca variedad de comidas

2026-05-23 • via Nuitee
D
David • couple • mx
10
2026-05-20 • via Nuitee
D
Deborah Alejandra • family_with_children • mx
7
Pros:

El servicio en general brindando por el personal es cordial y atento, considero que puede ser un buen incentivo una compensación extra por sus servicios, mencioné a través de la aplicación que sería cumpleaños de mi mamá, el personal decoró la habitación y en el restaurante le pusieron las mañanitas y le llevaron un pastel, fue y es un momento inolvidable, y que el personal se mostrara atento y detallistas, la verdad fue lindo.
Adiciona los alimentos fueron de buena calidad y frescos, lo que diferencía de la mayoría de los hoteles con su clásico buffet que por sus grandes cantidades que preparan dejan de tener sabor y calidad.

Cons:

Por comentarios del personal, así como por las fechas, es temporada baja cuando lo visité por lo que si bien tomé una promoción, considero que podrían haberme brindado una habitación con mejor ubicación, ya que me tapaba la vista la palapa del restaurante, adicional se percibía un aroma a humedad, como si no se ventilara la habitación y existian detalles de una habitación descuidada. No se si exista una diferencia con asignación de habitaciones a extranjeros y nacionales, considero que si bien es importante la visita de gente extranjera para contribuir a la economía local de la isla y por lo tanto de la gente que labora en el lugar, también la visita de nacionales es también relevante ya que existe más posibilidades de regresar por estar en el país y por las consideraciones que pueden realizar tanto el personal como con este detalle de la habitación.

2026-05-14 • via Nuitee
A
Adam • couple • ca
9
See you again soon.
Pros:

The facility and food was great.

Cons:

Rm 419 HVAC units in the roof of the restaurant made very noisy. Couldn’t even be in the balcony of the ocean view room :). Staff moved us to 315 which was amazing.

2026-05-09 • via Nuitee
G
Gloria • extended_group • gb
8
Good, just want we needed for our staycation!
Pros:

Location was good. Great view of the sea. Breakfast was okay. The food and coffee could be more fresh and temperature hot.

Cons:

The food was good but came out warm by the time I got it at my table.

2026-05-04 • via Nuitee
J
JOSE MANUEL • extended_group • mx
9
2026-05-02 • via Nuitee
M
Marc • family_with_children • es
9
2026-04-30 • via Nuitee
K
Karin • couple • il
5
נחמד אבל לא אמליץ
Pros:

אחלה חדר

Cons:

הצוות בקבלה זוועה
ביקשנו חמש דקות של מקלחת ביום של הצאק אאוט והקבלה פשוט לא נתנו לנו. בושה וחרפה. אחרי ששילמנו ככ הרבה כסף. פשוט בושה.

2026-04-28 • via Nuitee
V
Villa Garcia • solo_traveller • mx
10
2026-04-27 • via Nuitee
F
Faith • extended_group • us
10
Pros:

Excellent staff and service

2026-04-13 • via Nuitee
J
Jonathan • couple • us
10
2026-04-12 • via Nuitee
R
Robin • family_with_children • us
9
We loved our stay at Esplendor (which also goes by Hotel Belo)!
Pros:

We liked so many things about our stay there! Our family loved the quiet location on Isla Mujeres. The water at the hotel was beautiful and calm making it easy to swim or snorkel there. We thought the food was delicious, and there was a lot of variety to choose from. The staff were extremely friendly and helpful. Having the two pools and multiple hot tubs was nice. My sons used the fitness center each day as well. The hotel grounds and decor were lovely and well maintained. This was our first stay with an all-inclusive option, and it met all exceptions! We loved that it was small and personalized property. We didn't want the massive resort feel. Overall, we were extremely pleased and would definitely return and recommend it!

Cons:

There was no dividing wall between the section of the room where the beds were and the shower area. That was very strange to have no privacy for showering. We had to take turns being in the room for showers because I have 2 teenage boys, and none of us were comfortable showering in front of everyone. I would suggest fixing that. Also, there was very little water pressure for the shower. Other than those minor issues, our stay was fabulous!

2026-04-11 • via Nuitee
C
Caroline • extended_group • ca
10
Pros:

Personnel et tranquilité

Cons:

Tout était parfait

2026-04-09 • via Nuitee
V
Viacheslav • solo_traveller • me
7
2026-04-07 • via Nuitee
J
Jeffrey • solo_traveller • us
9
Pros:

Friendly staff, nice, laid-back vibe, and great massages

2026-04-03 • via Nuitee
D
deshe • couple • il
9
Pros:

Great place. The food could be better

2026-04-01 • via Nuitee