Lucky Central Hotel & Travel

Hotels
8.6 (181 reviews)
12 Hàng Trống, P. Hàng Trống , Hanoi , vn

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Helpful amenities
Cons:
Cleanliness issues
Hard mattresses
Room size concerns

Categories

Cleanliness
7.81
Room was reported dirty with issues like unclean blankets and leaks.
Service
9.28
Staff was described as friendly and helpful in multiple reviews.
Location
9.32
Numerous reviews highlighted the excellent location near attractions.
Room Quality
7.77
Some concerns regarding hard mattresses and small rooms.
Amenities
8.8
A number of positive mentions about amenities like scooter rentals.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
8.81
Standard quality for this hotel tier.
Overall Experience
8.28
Mixed feelings due to specific issues, but generally positive about location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:21

Property Description

Convenient Location in Hanoi
Situated in the heart of Hanoi, Lucky Central Hotel & Travel offers a perfect blend of comfort and convenience for your stay. Explore the city with ease and enjoy easy access to popular attractions nearby.

Modern Amenities and Comfort
Each room at our 3-star hotel is thoughtfully equipped with essential amenities to ensure a pleasant stay. From air conditioning to a flat-screen TV and free WiFi, we have everything you need for a comfortable experience.

Personalized Services and Nearby Attractions
Experience personalized services including a tour desk, concierge service, and currency exchange during your stay. With key landmarks such as St. Joseph Cathedral and Hoan Kiem Lake just a stone's throw away, your exploration of Hanoi begins right at our doorstep.

Book your stay at Lucky Central Hotel & Travel now for a memorable experience in Hanoi!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 181 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.28
N
Niamh • couple • ie
10
Pros:

Fantastic room! Great location!! loved it

2026-05-26 • via Nuitee
M
Mark • solo_traveller • dk
7
Pros:

The large balcony

Cons:

When we left the hotel, the reception turned off the electricity to the room. When we came home in the evening, it was 36 degrees in the room and there were hot drinks in the fridge.

2026-05-21 • via Nuitee
Z
Ziy • solo_traveller • eg
10
2026-05-19 • via Nuitee
A
Ab Arwel • extended_group • gb
10
2026-05-14 • via Nuitee
A
Ab Arwel • solo_traveller • gb
10
2026-05-14 • via Nuitee
U
Usevalad • couple • by
3
Не советую этот отель для проживания.Кругом полно похожих отелей где персонал более чист на руку.
Pros:

Стандартный номер без окна.Окна в мини вьетнамских отелях есть только в дорогих номерах.Но эти окна всегда будут выходить на шумную улицу с обилием выхлопных газов.Решайте сами что для вас лучше.

Cons:

При заселении не дали сдачу,как будто 12000 донг это ни о чем.А на эти деньги можно купить большую бутылки воды или более полкило мандарин на рынке.Считаю такое поведение недопустимым!

2026-05-12 • via Nuitee
A
Ashley • solo_traveller • au
10
2026-05-11 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Good
Pros:

Location and staff

Cons:

Nothing

2026-05-07 • via Nuitee
Y
YUN CHEN • family_with_children • tw
8
Pros:

位置

Cons:

房間設備老

2026-05-04 • via Nuitee
T
TAIKO • couple • jp
7
Pros:

ロケーション。
夜の担当の女性スタッフは、愛想が良く、こちらの要望に答えてくれたこと。

Cons:

早朝に鶏の鳴き声で起こされること、雨やバイク等外の音が聞こえること。
朝の担当の男性スタッフが英語が話せず、翻訳ソフトの日本語が意味不明だったこと。

2026-05-04 • via Nuitee
A
Ashley • solo_traveller • au
8
2026-05-01 • via Nuitee
R
Rohan • solo_traveller • de
2
Pros:

It had very good location and the room did not look bad in anyway

Cons:

The bed was very uncomfortable and the curtains would let in light so it was hard to get a proper night sleep. I booked for two nights and only stayed one one time when I went down to ask the staff a question for something and he went to get the cleaning lady to help me she was in the middle of cleaning or washing something in the toilet on the first floor and had wet hands. She just ripped them on her clothes. I said I did not want help unless you wash your hands since this is very gross. The staff thoughtiy was funny and laughed about it, and she did not wash her hands after I tried to bring up the complaint. They just told me it was OK and thought it was very funny that I was grossed out. If this is how the cleaning staff behaves on a regular basis, I cannot imagine how they would keep up cleanness in the room.

2026-05-01 • via Nuitee
J
Jonathan • solo_traveller • gb
9
2026-04-27 • via Nuitee
C
Colin Hyun • solo_traveller • kr
10
2026-04-25 • via Nuitee
Z
Ziy • solo_traveller • eg
10
Pros:

The location is at the heart of the city. The price was very good for the quality. The place is very quiet and well maintained. The staff was friendly and they can speak English at least the front-disk.

Cons:

Nothing.

2026-04-22 • via Nuitee
I
Isla • solo_traveller • vn
8
Pros:

The staff

Cons:

There were a lot of ants in the room

2026-04-19 • via Nuitee
A
Anneliese • couple • gb
9
Great value for money
Pros:

Great spot in the old town, staff were really nice, room was spacious. Would definitely come back

Cons:

Bathroom was a little dated but not a huge issue

2026-04-19 • via Nuitee
C
Clouds • couple • vn
4
Pros:

Gần bờ hồ

Cons:

Phòng nghĩ nội thất cũ kĩ xuống cấp

2026-04-17 • via Nuitee
M
Maria • couple • fr
9
Cons:

Le ménage un peu trop tôt le matin

2026-04-16 • via Nuitee
L
Lionel • family_with_children • fr
7
Un hôtel parmi tant d'autres
Pros:

Emplacement central.

2026-04-16 • via Nuitee