Atour Hotel Ya an Era Street

Hotels
9.5 (2 reviews)
No. 6, Middle Heping Road, Zhenghuang Commercial Plaza , Ya'an , CN

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Facilities

Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Luggage storage
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Lockers
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Review Highlights

Pros:
Room size
Bed size
Cleanliness
Cons:
Very poor soundproofing
Bad breakfast
No English spoken / communication impossible
Poor signage / hard to find (shares building with Hilton)
Perceived as catering to Chinese guests rather than Western guests

Categories

Cleanliness
10
Guest explicitly listed 'limpieza' as a pro; rooms reported very clean.
Service
8.5
Significant communication issues noted ('nadie habla inglés, imposible comunicarse') — language barrier lowers service score despite otherwise acceptable staff interactions.
Location
8.7
Poor signage and difficult to find (hotel entrance at the back of a building shared with a Hilton), causing confusion for guests.
Room Quality
10
Room and bed size praised in pros ('Tamaño de la habitación, tamaño de la cama'); room quality is a strong positive.
Amenities
10
Standard quality for this hotel tier
Value for Money
10
Standard quality for this hotel tier
Food and Beverage
8.8
Breakfast described as poor ('desayuno malo'), so F&B is rated below the target but not extremely low.
Overall Experience
10
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-10 04:29

Property Description

Luxurious Accommodation
Experience comfort and style at Atour Hotel Ya an Era Street in Ya'an, Sichuan. Each room features a cozy seating area and a TV, promising a relaxing stay. The air-conditioned guest rooms also come with a convenient desk for your work needs.

Exceptional Service
Our dedicated staff at the reception is always ready to assist you with any information or help you may need to explore the surrounding area. Feel free to ask us for recommendations on local attractions or transportation options.

Convenient Location
Conveniently located just 46 km from the picturesque Shixiang Lake, our hotel offers easy access to the beauty of the region. Plus, with Chengdu Shuangliu International Airport only 119 km away, your journey to Atour Hotel Ya an Era Street is hassle-free.

Book your stay now at Atour Hotel Ya an Era Street for a memorable and comfortable experience.

Important information:

Please note due to local licensing guidelines, the property is able to accommodate Chinese Mainland guests only currently. The property apologizes for any inconvenience caused.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.5
Based on 2 reviews
Cleanliness: 10
Service: 8.5
Location: 8.7
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 8.8
Overall Experience: 10
A
ALEJANDRO • couple • es
6
Lost in translation
Pros:

Tamaño de la habitación, tamaño de la cama, limpieza

Cons:

Muy mala insonorización, desayuno malo, nadie habla inglés, imposible comunicarse. Mañana señalizacion para llegar al hotel. El edificio lo comparte con un Hilton y esta por la parte de atrás. Hotel para chinos, no para occidentales

2026-07-03 • via Nuitee
H
haon • solo_traveller • us
9
2025-09-20 • via Nuitee