Sena Boutique Hotel & Travel

Hotels
9 (2856 reviews)
20 Phố Hàng Hòm , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise from thin walls
Limited elevator access
Old facilities

Categories

Cleanliness
8.25
There are mentions of noise and thin walls which can affect perceived cleanliness.
Service
9.75
Overall sentiment highlights very friendly and helpful staff in multiple reviews.
Location
9.75
Many reviews remark on the excellent location in the heart of the city.
Room Quality
8.75
Rooms are often described as nice and spacious, with some upgrades noted.
Amenities
8.25
Some reviews suggest basic amenities or lack thereof.
Value for Money
8.75
While there are mentions of it being pricey, the overall experience suggests good value.
Food and Beverage
9.25
Multiple positive mentions regarding breakfast and food options.
Overall Experience
9.25
Overall, guests express a very positive experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:22

Property Description

Luxurious Accommodation
Indulge in our allergy-free rooms with modern amenities, ensuring a comfortable stay. Enjoy city views and premium bed linen in select rooms.

Convenient Services
From concierge assistance to currency exchange, our 24-hour front desk is here to cater to all your needs. Make use of our tour desk to explore Hanoi effortlessly.

Delicious Dining Options
Start your day with a delicious breakfast spread offering buffet, à la carte, and continental choices. Unwind at our on-site restaurant and savor delectable dishes in a cozy setting.

Experience luxury and convenience at Sena Boutique Hotel & Travel. Book now for a memorable stay in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2856 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
S
Sergej • solo_traveller • dk
9
Pros:

Fantastisk beliggenhed, rigtig god morgenmad og utroligt søde og hjælpsomme personale 😊

2026-08-22 • via Nuitee
A
Alberto • solo_traveller • it
10
Pros:

Colazione ottima. Camera spaziosa e pulita. Personale gentilissimo

Cons:

Nulla

2026-08-22 • via Nuitee
M
MASARU • family_with_children • jp
10
2026-08-22 • via Nuitee
R
Robert • solo_traveller • nz
10
Pros:

Met our expectation. Staff were all friendly and helpful. I wish them all the best !

2026-08-22 • via Nuitee
V
Vivian Cepillo • extended_group • gb
10
Recommend to tourist and perfect location to all destinations and and mostly all staff are people person and very good s
Pros:

Friendly staff and very good service

Cons:

All working fine

2026-08-22 • via Nuitee
L
Luca • solo_traveller • it
10
2026-08-21 • via Nuitee
B
Beatriz Corzo • family_with_children • us
9
Pros:

The staff. They are exceptional!

2026-08-21 • via Nuitee
C
Cristina • family_with_children • es
6
Per una nit es acceptable
Pros:

El personal en general es molt amable. La situació es molt bona.

Cons:

No se perquè te tanta bona puntuació. Vaig fer reserva per les opinions i les fotos, i a les fotos no es veu lo desgastat que esta tot, el lavabo (la dutxa rovellada), o es que com tenen dos edificis ens van posar en el mes malmès. Quan vam baixar a esmorzar, no ens van oferir en cap moment els plats calents (quan ja marxàvem vam veure que als que entraven si els hi demanaven).

2026-08-21 • via Nuitee
L
Luca • solo_traveller • it
10
2026-08-21 • via Nuitee
L
Luca • solo_traveller • it
10
2026-08-21 • via Nuitee
A
Aitor • extended_group • es
10
Pros:

Personal muy amable y muy buena ubicación.

2026-08-20 • via Nuitee
D
Derek • solo_traveller • au
7
2026-08-20 • via Nuitee
T
Theodore Andrew • solo_traveller • ph
10
Accessible to all tourist spots, clean, affordable, and friendly staffs.
Pros:

The location is accessible to all tourist spots, very good location, clean, affordable and friendly staffs.

Cons:

None, everything is good.

2026-08-19 • via Nuitee
F
Fabio Marco romano • family_with_children • it
9
Nel cuore di Hanoi
Pros:

Posizione perfetta, nell'old Quarter, con tutto raggiungibile a piedi. Nonostante la posizione, la camera (all'ottavo piano) era molto silenziosa.
Struttura carina, personale gentile, colazione buona.

Cons:

Nulla

2026-08-19 • via Nuitee
L
Lucia • extended_group • au
9
2026-08-19 • via Nuitee
D
Donzilia • solo_traveller • pt
4
2026-08-19 • via Nuitee
A
Albert Sunyer • solo_traveller • es
8
Pros:

Ben situat, habitacio àmplia amb llit enorme, personal molt agradable, t'ajuden a organitzar les visites.

Cons:

L'ascensor no arriba a les plantes 7 i 8

2026-08-18 • via Nuitee
T
Tobias • family_with_children • de
9
2026-08-18 • via Nuitee
S
Styliani • couple • gr
10
2026-08-17 • via Nuitee
S
Suzi • solo_traveller • ae
10
Great place!
Pros:

Location, staff and comfortable rooms!

Cons:

Nothing

2026-08-17 • via Nuitee