Sena Boutique Hotel & Travel

Hotels
9 (2610 reviews)
20 Phố Hàng Hòm , Hanoi , vn

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise from thin walls
Limited elevator access
Old facilities

Categories

Cleanliness
8.25
There are mentions of noise and thin walls which can affect perceived cleanliness.
Service
9.75
Overall sentiment highlights very friendly and helpful staff in multiple reviews.
Location
9.75
Many reviews remark on the excellent location in the heart of the city.
Room Quality
8.75
Rooms are often described as nice and spacious, with some upgrades noted.
Amenities
8.25
Some reviews suggest basic amenities or lack thereof.
Value for Money
8.75
While there are mentions of it being pricey, the overall experience suggests good value.
Food and Beverage
9.25
Multiple positive mentions regarding breakfast and food options.
Overall Experience
9.25
Overall, guests express a very positive experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:22

Property Description

Luxurious Accommodation
Indulge in our allergy-free rooms with modern amenities, ensuring a comfortable stay. Enjoy city views and premium bed linen in select rooms.

Convenient Services
From concierge assistance to currency exchange, our 24-hour front desk is here to cater to all your needs. Make use of our tour desk to explore Hanoi effortlessly.

Delicious Dining Options
Start your day with a delicious breakfast spread offering buffet, à la carte, and continental choices. Unwind at our on-site restaurant and savor delectable dishes in a cozy setting.

Experience luxury and convenience at Sena Boutique Hotel & Travel. Book now for a memorable stay in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2610 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
Y
yves • couple • fr
10
Agréable
Pros:

L’emplacement et le personnel

2026-05-30 • via Nuitee
R
Raj • solo_traveller • sg
10
1 Night Stay
Pros:

The receptionist Ms Amee was awesome. Enjoy my stay here for 1 night. Decent hotel.

2026-05-30 • via Nuitee
M
Monica • couple • ph
10
2026-05-29 • via Nuitee
M
Monica • extended_group • ph
10
2026-05-29 • via Nuitee
M
Monica • couple • ph
10
2026-05-29 • via Nuitee
M
Martina • couple • it
9
Il personale è stato molto gentile, ci ha dato molte informazioni riguardo alla città, al cibo e ai posti da visitare.
2026-05-29 • via Nuitee
Y
yves • couple • fr
10
Tout était bien
Pros:

L’emplacement et le personnel

2026-05-29 • via Nuitee
B
Beatriz Judith • solo_traveller • ar
10
Muy buen hotel en el casco antiguo de Hanói
Pros:

La atención del personal. El desayuno.

Cons:

Nada

2026-05-28 • via Nuitee
C
CHE HSIANG • couple • tw
10
大致上都不錯 尤其是櫃檯服務人員跟餐廳的服務人員 非常親切及貼心
Pros:

員工非常親切及很有幫助

Cons:

WiFi有點不穩定

2026-05-28 • via Nuitee
I
Ian • couple • es
10
Perfecto
Pros:

Spot on great room great staff

Cons:

Nothing

2026-05-28 • via Nuitee
I
Ian • couple • es
8
Recommend
Pros:

All

Cons:

Nothing

2026-05-28 • via Nuitee
J
Jodie • solo_traveller • be
8
2026-05-26 • via Nuitee
M
Martin • family_with_children • de
9
Super Hotel in Mitten der Altstadt mit tollem Personal
Pros:

Top Lage in Mitten der Altstadt, sehr herzliches aufmerksames Personal. Wir konnten in ein anderes Zimmer (mit Fenster) kostenlos wechseln. Die Betten waren komfortabel, das Frühstück sehr lecker.

Cons:

Es gibt Zimmer ohne Fenster

2026-05-26 • via Nuitee
G
Gita • extended_group • id
10
Pros:

Comfort and the breakfast was good

2026-05-26 • via Nuitee
R
roberto • extended_group • it
1
2026-05-26 • via Nuitee
G
Gustavo • solo_traveller • co
9
Pros:

Cerca de todo, personal muy amable, Hanna especial y muy servicios..El aseo lo hacían todos los días..Muy buen desayuno.

Cons:

Sin comentarios

2026-05-25 • via Nuitee
G
Gritsinina • solo_traveller • ru
10
2026-05-25 • via Nuitee
D
Daniela • extended_group • es
8
Good experience overall, great location and great staff
Pros:

The staff was extremely nice and extremely kind!

Cons:

The bathroom got clogged multiple times during our stay

2026-05-25 • via Nuitee
M
Mariana • couple • au
9
2026-05-25 • via Nuitee
F
Fleur • solo_traveller • gb
5
Very reasonably priced, good location but needs improving
Pros:

The friendliest staff and great location in the Old Town. The air con worked and the price was very reasonable.

Cons:

The room wasn’t like the photos gave the impression to be, the window leaked water when it rained, it was quite noisy at night, the bathroom window didn’t close and so mosquitoes were able to get in, and the breakfast wasn’t great.

2026-05-25 • via Nuitee