Sena Boutique Hotel & Travel

Hotels
9 (2711 reviews)
20 Phố Hàng Hòm , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise from thin walls
Limited elevator access
Old facilities

Categories

Cleanliness
8.25
There are mentions of noise and thin walls which can affect perceived cleanliness.
Service
9.75
Overall sentiment highlights very friendly and helpful staff in multiple reviews.
Location
9.75
Many reviews remark on the excellent location in the heart of the city.
Room Quality
8.75
Rooms are often described as nice and spacious, with some upgrades noted.
Amenities
8.25
Some reviews suggest basic amenities or lack thereof.
Value for Money
8.75
While there are mentions of it being pricey, the overall experience suggests good value.
Food and Beverage
9.25
Multiple positive mentions regarding breakfast and food options.
Overall Experience
9.25
Overall, guests express a very positive experience with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:22

Property Description

Luxurious Accommodation
Indulge in our allergy-free rooms with modern amenities, ensuring a comfortable stay. Enjoy city views and premium bed linen in select rooms.

Convenient Services
From concierge assistance to currency exchange, our 24-hour front desk is here to cater to all your needs. Make use of our tour desk to explore Hanoi effortlessly.

Delicious Dining Options
Start your day with a delicious breakfast spread offering buffet, à la carte, and continental choices. Unwind at our on-site restaurant and savor delectable dishes in a cozy setting.

Experience luxury and convenience at Sena Boutique Hotel & Travel. Book now for a memorable stay in Hanoi.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 2711 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
M
Maya • couple • es
10
Pros:

Todo perfecto, Hannah es un encanto, el hotel está muy bien ubicado y nos han tratado genial.

2026-07-04 • via Nuitee
V
VU TUAN ANH • extended_group • vn
7
Great Location!
Pros:

Location is great, closed to everywhere and very central.
Staff is friendly, warm welcome & helpful

Cons:

Room, facilities is running down. It is not like in the picture

2026-07-03 • via Nuitee
D
Daniel Trenado • couple • es
8
Pros:

Tienen 2 hoteles y depende en cual te alojen está mejor o peor. En esta ocasión estuvimos en el hotel que tiene el buffet abajo y la habitación es amplia e iluminada con un pequeño balcón.

2026-07-03 • via Nuitee
L
Laura • family_with_children • ch
10
Pros:

Personale molto gentile e cordiale. Letti comodi. Posizione ottima. Colazione ok.

2026-07-03 • via Nuitee
M
Moonyean • family_with_children • gb
10
Excellent.
Pros:

Location is at the heart of old quarter which is very accessible.

2026-07-03 • via Nuitee
D
Daniel Trenado • couple • es
7
Pros:

La ubicación está muy bien para poder moverte andando con todo lo necesario.

Cons:

Tiene 2 hoteles y depende a cual te manden está bien o peor.
Esta vez nos alojaron en uno que el bufet hay que salir al otro hotel (aunque está en frente), no sale correctamente el agua caliente y la habitación tiene solo una ventana que da interior y no tiene luz. Además de escuchar la tele del vecino desde primera hora a todo volumen.

2026-07-03 • via Nuitee
A
Arianna • solo_traveller • it
7
2026-07-03 • via Nuitee
S
sandrine • extended_group • fr
9
Pros:

Très bel accueil, personnel très gentil et attentionné
Situation parfaite
Très bon petit déjeuner et copieux

2026-07-03 • via Nuitee
I
Irene • couple • es
10
Pros:

Hanna was very helpfull and so kind, everything was perfect

2026-07-02 • via Nuitee
G
Gregorio • solo_traveller • es
9
2026-07-02 • via Nuitee
C
catherine • couple • fr
10
Bonne localisation
Pros:

Hôtel idéalement situé
Chambre spacieuse et confortable
Le personnel était très aimable

Cons:

Rien

2026-07-02 • via Nuitee
E
Erik • couple • de
10
Pros:

Super Aufenthalt. Hannah hat sich sehr gut um uns gekümmert.

2026-07-02 • via Nuitee
I
Irene • couple • es
10
Pros:

Perfect!! Hanna was so kind!!

2026-07-02 • via Nuitee
M
Marina • extended_group • ru
10
Pros:

Расположение отеля отличное. Персонал приветлив. Кровати удобные, Завтрак вкусный! Что еще нужно для отдыха?!

2026-07-01 • via Nuitee
M
María • solo_traveller • es
9
Relación calidad precio inmejorable
Pros:

La ubicación, la limpieza y la amabilidad de todo el personal. Cuando llegamos nos dejaron hacer directamente el check in, llegamos por la mañana temprano después de un vuelo desde España y agradecimos mucho ese detalle.
También nos facilitaron dejar las maletas allí, para hacer una excursión de dos días fuera de Hanoi.

Cons:

Nada

2026-07-01 • via Nuitee
J
Jade • couple • fr
9
Excellent séjour
Pros:

Excellent petit déjeuner ! Personnel très souriant et toujours disponible. Chambre spacieuse.

2026-07-01 • via Nuitee
T
Thi Thu-Hong • couple • ca
8
2026-07-01 • via Nuitee
D
dianne • couple • au
9
Great hotel - very welcoming and helpful staff.
Pros:

The staff are the best, especially Miss Hanna. 💜

Cons:

Noisy building next door but not their fault.

2026-07-01 • via Nuitee
I
Inge • extended_group • be
8
Ideaal voor kort verblijf in het oude centrum.
Pros:

Centraal gelegen in de oude wijk. Zeer vriendelijk personeel.

Cons:

Kamer had geen raam. Badkamer kon iets properder.

2026-06-30 • via Nuitee
Z
Zdeněk • couple • cz
8
2026-06-30 • via Nuitee