Acoustic Premium Hotel & Spa

Hotels
9.6 (347 reviews)
37 Phố Thợ Nhuộm , Hanoi , vn

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Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Limited gym facilities

Categories

Cleanliness
9.35
Rooms and facilities were clean and well-maintained, receiving positive mentions.
Service
9.99
Exceptional service, staff went above and beyond to accommodate guests and enhance their stay.
Location
9.86
Super central location with easy access to attractions, praised in multiple reviews.
Room Quality
9.31
Spacious, well-furnished rooms that match the hotel’s online representation.
Amenities
9.34
Amenities such as breakfast and service were highlighted positively.
Value for Money
9.8
Guests expressed satisfaction with the service relative to the cost.
Food and Beverage
9.35
Great breakfast choices and quality, frequently mentioned as a highlight.
Overall Experience
9.82
A very positive and memorable experience, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:09

Property Description

Prime Location in Hanoi
Situated in the heart of Hanoi, Acoustic Premium Hotel & Spa offers convenient access to iconic landmarks and bustling markets, making it a perfect choice for travelers looking to immerse themselves in the city's vibrant culture.

Luxurious Rooms and Amenities
Indulge in comfort and style with our air-conditioned rooms featuring modern amenities such as flat-screen TVs, safety deposit boxes, and stunning city views. Unwind in our garden, terrace, or enjoy a refreshing drink at the bar for a relaxing stay.

Exceptional Dining Experience
Start your day with a delicious buffet or à la carte breakfast, and savor a variety of American, British, and Vietnamese dishes at our on-site restaurant. With options for vegetarians, vegans, and gluten-free guests, we ensure a delightful culinary experience for all.

Book now at Acoustic Premium Hotel & Spa for a memorable stay in Hanoi where luxury meets convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 347 reviews
Cleanliness: 9.35
Service: 9.99
Location: 9.86
Room Quality: 9.31
Amenities: 9.34
Value for Money: 9.8
Food and Beverage: 9.35
Overall Experience: 9.82
H
HSU I • extended_group • tw
10
2026-05-28 • via Nuitee
J
Jerome • couple • fr
8
2026-05-27 • via Nuitee
E
Eric • solo_traveller • fr
9
Très bel hôtel. Accueil chaleureux et professionnel
Pros:

Accueil extrêmement chaleureux et professionnel dans ce très bel hôtel situé en centre ville.
La chambre très spacieuse et la literie sont très confortables. La climatisation silencieuse. La salle de bains est magnifique.
Comme notre vol pour Hué était tardif, le staff a très gentiment mis à notre disposition une chambre afin que nous puissions nous changer et nous doucher avant notre départ. Un sens du service très haut de gamme. Merci pour cette très délicate attention à l'image de votre accueil 🥰 !

Cons:

Le petit déjeuner est à améliorer.

2026-05-26 • via Nuitee
M
MATHILDE • couple • fr
10
Perfect stay in Hanoi
Pros:

Hubby and I were treated like king and queen at the Acoustic hotel. Everything went extremely smoothly from the check in to the check out. Fiona, the head of staff, was so friendly, she even run out the door to tell us bye when we left. I have no words to express how grateful we are for all the staff. So, what makes this hotel stand out is the employees friendliness, politeness but also their attention to detail. Besides the remarkable service, our room was outstanding. Decorated for our honeymoon (thank you so much for the surprise), it was comfortable and quiet. We also both enjoyed a massage, and that too, was excellent. Lastly: the location is perfect and the buffet breakfast offers various and tasty food. Truly, this hotel is the place to go.

Cons:

N/A, we had a fantastic stay!

2026-05-25 • via Nuitee
B
Barbora • couple • cz
10
Skvělý pobyt
Pros:

Moc jsme si pobyt v tomto hotelu užili. Zaměstnanci hotelu byli skvělí a pokoj prostorný a čistý. Snídaně byly moc dobré. Poloha také super.

Cons:

Hanoi je rušné město takže byl občas slyšet hluk, ale s tím jsme počítali.

2026-05-24 • via Nuitee
P
PO JUI • solo_traveller • tw
10
2026-05-22 • via Nuitee
P
Palak • solo_traveller • in
10
Will definitely come back
Pros:

The property was perfect. The staff is very accommodating and friendly. They made the stay very easy for us. The rooms are spacious and clean. The location is very convenient

Cons:

Everything was perfect

2026-05-20 • via Nuitee
R
Ralf Kohlloeffel • solo_traveller • de
10
Pros:

Ein tolles Hotel in toller Lage.
Wir würden jederzeit wieder hier übernachten.
Ein großes Dankeschön an das super freundliche Personal

2026-05-16 • via Nuitee
L
Lea • couple • de
9
Gut
Pros:

Sehr nettes Personal und Service
Großes Zimmer

Cons:

Kein Pool
Dafür dass die Premium Zimmer neu sein sollen, sieht man schon Gebrauchspuren
Balkon ohne Aussicht

2026-05-16 • via Nuitee
A
Andre • family_with_children • au
9
Pros:

Breakfast was great

2026-05-15 • via Nuitee
H
Henry • couple • gb
10
Pros:

Staff were incredibly helpful, friendly and good English.

2026-05-12 • via Nuitee
Y
YULIA • couple • ru
10
Комфортный и очень красивый отель
Pros:

Комфортный , красивый отель. Стильный и удобный номер, отличный завтрак, очень приветливый персонал. Прекрасное сочетание цена- качество. Отель рекомендую

2026-05-11 • via Nuitee
M
Melanie • family_with_children • au
9
2026-05-11 • via Nuitee
P
Patrick • solo_traveller • au
10
2026-05-10 • via Nuitee
U
U • solo_traveller • de
9
Great hotel with perfect location
Pros:

Very attentive staff, excellclean room, perfect location

Cons:

The breakfast could be improved a bit

2026-05-09 • via Nuitee
S
Shay • couple • il
10
נהדר , נחזור שוב
Pros:

שירותי מאוד ונקי , כיף

2026-05-07 • via Nuitee
T
Takuyuki • extended_group • jp
10
宿泊して大満足
Pros:

室内が綺麗で手入れが行き届いている
スタッフのホスピタリティが素晴らしい

Cons:

なし

2026-05-04 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-04-30 • via Nuitee
T
Tri Dung • extended_group • no
9
2026-04-28 • via Nuitee
S
Sheldon • couple • in
10
The perfect hotel to stay in if you want to explore Hanoi Old Town
Pros:

Location, Cleanliness of the room. Staff were kind, welcoming and helpful.

Cons:

Everything was great!

2026-04-25 • via Nuitee