Acoustic Premium Hotel & Spa

Hotels
9.6 (368 reviews)
37 Phố Thợ Nhuộm , Hanoi , vn

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Limited gym facilities

Categories

Cleanliness
9.35
Rooms and facilities were clean and well-maintained, receiving positive mentions.
Service
9.99
Exceptional service, staff went above and beyond to accommodate guests and enhance their stay.
Location
9.86
Super central location with easy access to attractions, praised in multiple reviews.
Room Quality
9.31
Spacious, well-furnished rooms that match the hotel’s online representation.
Amenities
9.34
Amenities such as breakfast and service were highlighted positively.
Value for Money
9.8
Guests expressed satisfaction with the service relative to the cost.
Food and Beverage
9.35
Great breakfast choices and quality, frequently mentioned as a highlight.
Overall Experience
9.82
A very positive and memorable experience, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:09

Property Description

Prime Location in Hanoi
Situated in the heart of Hanoi, Acoustic Premium Hotel & Spa offers convenient access to iconic landmarks and bustling markets, making it a perfect choice for travelers looking to immerse themselves in the city's vibrant culture.

Luxurious Rooms and Amenities
Indulge in comfort and style with our air-conditioned rooms featuring modern amenities such as flat-screen TVs, safety deposit boxes, and stunning city views. Unwind in our garden, terrace, or enjoy a refreshing drink at the bar for a relaxing stay.

Exceptional Dining Experience
Start your day with a delicious buffet or à la carte breakfast, and savor a variety of American, British, and Vietnamese dishes at our on-site restaurant. With options for vegetarians, vegans, and gluten-free guests, we ensure a delightful culinary experience for all.

Book now at Acoustic Premium Hotel & Spa for a memorable stay in Hanoi where luxury meets convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 368 reviews
Cleanliness: 9.35
Service: 9.99
Location: 9.86
Room Quality: 9.31
Amenities: 9.34
Value for Money: 9.8
Food and Beverage: 9.35
Overall Experience: 9.82
P
Parmesh family_with_children ae
10
2026-07-24 via Nuitee
M
Marius solo_traveller ro
10
2026-07-23 via Nuitee
T
Thế Luân Đồng solo_traveller cz
10
Pros:

Mỗi khi tôi trở lại Việt Nam thì tôi đều lưu trú tại đây khoảng 3 ngày.
Lý do tôi không chọn nơi khác vì ở đây mọi thứ rất tuyệt vời và các bạn nhân viên vô cùng chuyên nghiệp và thân thiện.
Vị trí rất đẹp và thuận tiện, phòng ở vô cùng sạch sẽ và gọn gàng.
Tôi đánh giá 10/10.

Cons:

Thời gian ở lại quá ngắn haha, dĩ nhiên đó là vấn đề của tôi rồi.

2026-07-22 via Nuitee
J
JUNYA family_with_children jp
10
素晴らしい旅行となりました。
Pros:

立地も良好で、スタッフの方々が大変親切で、快適に過ごせました。

Cons:

ないです。

2026-07-21 via Nuitee
T
Thi Minh Nhan family_with_children vn
10
2026-07-20 via Nuitee
T
Tuan That extended_group us
10
What an awesome hotel! We would definitely choose Acoustic again.
Pros:

Our stay was very pleasant thanks to Kim and Thao. Their hospitality and attention to detail is commendable! They helped book two tours- ha long catamaran and ninh Binh day trip. Both were memorable experiences!

Breakfast buffet had many options and delicious food.

Cons:

Our room shower didn’t really have cold water. We turned the knobs trying to get cold water but it was challenging.

2026-07-13 via Nuitee
L
Le extended_group vn
6
2026-07-12 via Nuitee
H
Hung extended_group us
10
2026-07-10 via Nuitee
G
GuyTran couple ca
9
2026-07-10 via Nuitee
A
Abdullah couple sa
8
2026-07-09 via Nuitee
A
Amy solo_traveller au
10
Perfect hotel experience. Everything was wonderful.
2026-07-09 via Nuitee
P
Peyman solo_traveller au
10
Pros:

very friendly staff

Cons:

just the breakfast

2026-07-07 via Nuitee
P
Peyman solo_traveller au
10
Pros:

the staff are very friendly and helpful 🙂.
the room was very spacious and clean.

Cons:

the breakfast could be a little bit better including more bread selection or western food

2026-07-07 via Nuitee
M
Maxim extended_group de
10
2026-07-05 via Nuitee
F
Fernando couple es
9
Hotel con encanto
Pros:

- Ubicación
- Profesionalidad
- Trato personal
- Confort
- Desayuno

2026-07-03 via Nuitee
D
Deborah couple gb
10
A fantastic place to stay in Hanoi, well located and well exceptional service from the staff.
Pros:

The staff are incredibly welcoming and attentive. Even before we arrived, they were available to answer any questions on WhatsApp and provided an excellent transfer from the airport. We were lucky to have our room upgraded, which gave us a brilliant base to explore Hanoi from at the start of our Vietnam holiday. The hotel is brilliantly located in the Old Quarter - it is very easy to get around and the staff will happily help you find your way. Lovely spa facilities and a huge variety of food served at breakfast.

Cons:

Some of the foods at breakfast were listed as “vegetable” but turned out to contain meat, which made it a bit more challenging for me as a vegetarian. Otherwise, we were very happy with our stay!

2026-07-01 via Nuitee
H
Hanwk solo_traveller sg
10
Pros:

Great location. Great staffs. The shower room is a bonus. Highly recommended.

Cons:

Nil

2026-06-19 via Nuitee
K
Karel solo_traveller cz
9
2026-06-18 via Nuitee
G
Gordon couple gb
9
Highly recommend this hotel.
Pros:

Great location, great staff, the spring rolls were delicious,

2026-06-15 via Nuitee
L
Lottie couple gb
10
Our stay here was so fantastic. My partner and I actually got a free upgrade upon arrival. The staff were lovely and hel
Pros:

Beautiful property rooms were spacious and in a great location

2026-06-15 via Nuitee