Astoria Hanoi Hotel & Travel

Hotels
9.7 (679 reviews)
16 Ngõ Huyện , Hanoi , vn

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Outstanding service
Cons:
A little bit outdated

Categories

Cleanliness
9.52
Rooms were described as immaculately clean.
Service
10
Outstanding service from friendly staff, going above and beyond.
Location
10
Convenient location near attractions and easy access.
Room Quality
9.52
Spacious and comfortable rooms with good amenities.
Amenities
9.52
Good quality amenities, including air conditioning and hot water.
Value for Money
9.52
Room rates are reasonable for the quality of service and location.
Food and Beverage
9.52
No specific mention but nearby restaurants and café options noted.
Overall Experience
10
Remarkable experience with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:22

Property Description

Central Location
Located in the heart of Hanoi, steps away from iconic landmarks such as St. Joseph Cathedral and Hanoi Temple of Literature.

Comfortable Accommodation
Air-conditioned rooms with modern amenities including a minibar, flat-screen TV, and a private bathroom for a relaxing stay.

Convenient Services
Enjoy 24-hour front desk assistance, airport transfers, and free WiFi throughout the property for a hassle-free experience.

Experience the best of Hanoi at Astoria Hanoi Hotel & Travel. Book your stay now for an unforgettable journey in the capital city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 679 reviews
Cleanliness: 9.52
Service: 10
Location: 10
Room Quality: 9.52
Amenities: 9.52
Value for Money: 9.52
Food and Beverage: 9.52
Overall Experience: 10
T
Terán Sánchez solo_traveller es
6
Correcro
Pros:

La localizacion y el personal muy agradable. La habitacion era muy amplia y estaba correcta. Fue conveniente y nos trataron bien.

Cons:

Al edificio parece que le faltan ciertos acabados, se nota que han intentado hacer arreglos pero muy superficiales. Nos dieron una habitacion con ventana que daba a un muro por lo que no entraba luz natural. Dista de las fotos. Creo que por el precio que pagamos y la localizacion esta correcto, si bien hay marcas de pintura, olor a tuberia y algunos huecos en las paredes, donde el calentador etc, que podrian mejorarse.

2026-08-21 via Nuitee
E
Emily couple au
10
Pros:

I appreciated how flexible the staff were with special requests. Their attention to detail made the entire experience much smoother, and the tour created some unforgettable memories.

2026-08-20 via Nuitee
S
Samuel extended_group gb
10
Pros:

The hotel was consistently clean, comfortable, and well maintained throughout my stay. I also appreciated the quality of the tour services they recommended. The tour partners seemed carefully chosen, and everything from transportation to the activities was handled professionally. It made the whole experience feel reliable and stress-free. I would happily recommend this place to anyone visiting Hanoi.

2026-08-20 via Nuitee
K
Karine solo_traveller fr
8
Pros:

L'emplacement proche du vieux Hanoï

Cons:

Rien

2026-08-20 via Nuitee
T
Tuija couple fr
10
Pros:

L'un des aspects que j'ai particulièrement appréciés était le sentiment de confort et de sécurité tout au long de mon séjour. L'hôtel avait une atmosphère calme et reposante, ce qui permettait de se détendre facilement après de longues journées à découvrir la ville. Le sursonnel était attentionné sans être trop présent et répondait rapidement dès que j'avais besoin d'aide. Leur gentillesse et leur efficacité m'ont vraiment donné le sentiment d'être bien pris en charge.

2026-08-19 via Nuitee
M
Mary couple us
10
It made exploring the erea easy and stress-free
Pros:

I really appreciated how well everything was arranged. The hotel itself was lovely, but the tour service was another highlight. Transportation was reliable, meals were well prepared, and the whole itinerary ran smoothly. It made the trip feel easy and well planned from start to finish.

2026-08-19 via Nuitee
T
Taylah couple au
10
Pros:

For anyone visiting Hanoi for the first time, this is a very convenient place to stay. We found it easy to get around and explore the main attractions. The tour guide was another highlight of our trip. He knew the area really well and shared interesting stories and local facts that brought each destination to life. It made the whole experience feel much more personal and memorable.

2026-08-18 via Nuitee
F
Freya couple gb
10
Pros:

The lobby was one of those little touches that made a difference during my stay. After spending hours exploring the city, it was nice to have a comfortable place to sit and unwind. I could also catch up on some work there when I needed to. It felt relaxed and welcoming, and I really appreciated having that extra space.

2026-08-18 via Nuitee
M
Maria couple es
8
Correcto
Pros:

Amplio y camas cómodas
Nos permitieron dejar las mochilas después del checkout

Cons:

La habitación es un poco oscura al tener los cristales tintados, lo cual hace que parezca mas pequeña de lo que es

2026-08-18 via Nuitee
C
Cédric couple fr
7
2026-08-18 via Nuitee
T
Thị Thu Huyền solo_traveller vn
8
2026-08-17 via Nuitee
Y
Yi-Hsuan couple tw
7
Pros:

櫃檯人員很親切。

2026-08-15 via Nuitee
E
Ethan extended_group gb
10
Pros:

I was very impressed by the level of organization and professionalism during my stay. Everything, from booking the tour arrangements to completing the check-out process, was handled carefully and efficiently. The staff communicated clearly, responded quickly, and always maintained a friendly attitude. Their attention to detail and comitment to providing a smooth experience made my stay much more comfortable and memorable.

2026-08-15 via Nuitee
D
Darron family_with_children us
10
This trip was exactly what I needed to slow down and recharge
Pros:

From the moment we arrived until it was time to leave, everything felt smooth and well organized. The hotel and tour services worked together really well, so we never had to worry about the small details. The itinerary was enjoyable without feeling rushed, and it gave us plenty of time to relax and enjoy each destination. Overall, it was a peaceful, stress-free holiday and a great chance to recharge.

2026-08-14 via Nuitee
N
Nicole couple us
10
Pros:

Room service was consistently quick throughout my stay. Whenever I requested anything, it was delivered promptly and without any hassle. I really appreciated how attentive the team was and how they seemed to genuinely care about making sure guests were comfortable and satisfied. It was a small detail, but it made the overall stay feel much more convenient.

2026-08-14 via Nuitee
Наталья family_with_children ru
7
Cons:

Окно в стену

2026-08-12 via Nuitee
I
IGNACIO family_with_children es
7
2026-08-12 via Nuitee
G
Gabriel couple au
10
Pros:

The room was cozy, comfortable, and had everything I needed for a pleasant stay. It was nice to come back after a long day and have a quiet, comfortable space to relax in. I also decided to book a tour through the hotel, which turned out to be a great choice. It saved me a lot of time and took away the stress of arranging transportation and activities myself. The itinerary was well organized, and everything was planned carefully from the beginning to the end. The whole experience felt smooth and convenient, allowing me to simply enjoy the trip without worrying about the details.

2026-08-12 via Nuitee
D
Declan extended_group gb
10
Overall, it made the trip much more enjoyable and stress-free
Pros:

I really appreciated how comfortable and peaceful the accommodation was. The bed was excellent, and the quiet atmosphere made it easy to switch off after a full day of exploring. I also thought the tour itinerary was particularly well organized. The schedule gave us enough time to experience each destination properly without trying to fit too much into one day. We could explore at a comfortable pace, take in the surroundings, and enjoy each stop without feeling rushed.

2026-08-12 via Nuitee
E
Elise extended_group fr
9
2026-08-12 via Nuitee