Van Oys Maastricht Retreat, a Leading Hotel of the World

Hotels
9.4 (153 reviews)
Kasteellaan 1 , Eijsden , nl

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Luxury accommodations
Exceptional service
Cons:
Limited dining options with pets
Room size expectations varied

Categories

Cleanliness
9.44
Guests highlighted the hotel as super clean and well-maintained.
Service
9.91
Consistently praised for friendly and professional staff.
Location
9.65
Excellent location noted for its beauty and tranquility.
Room Quality
9.4
Rooms were described as luxurious, comfortable, and well-designed.
Amenities
9.13
Good amenities, but some complaints about missing electric car chargers.
Value for Money
8.89
Some comments about the cost relative to room size, but still viewed positively overall.
Food and Beverage
8.94
Breakfast was praised, but there were issues regarding dining with pets.
Overall Experience
9.81
Overall stay described positively, with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:16

Property Description

Luxurious Accommodation
Experience 5-star rooms with modern amenities, including air conditioning, flat-screen TV, and a spacious private bathroom. Some rooms even boast a balcony for stunning views.

Wellness Facilities
Unwind in the hot tub, hammam, or hot spring bath after a day of exploring. Relaxation is guaranteed with the indoor pool, sauna, and fitness centre available.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or vegetarian options. The on-site restaurant offers a culinary experience, while the terrace is perfect for al fresco dining.

Book your stay at Van Oys Maastricht Retreat, a Leading Hotel of the World for a luxurious retreat in Eijsden.

Important information:

Please inform the property in advance of your stay if you plan to bring dogs.
Please note that a maximum of 2 dogs is allowed per room.
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that dogs will incur an additional charge of € 50 per night.
Please note that dogs must be kept on a lead while in public areas of the property, and are only allowed in your room and in the bar.
Valet parking is available for EUR 25 per stay.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 153 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.65
Room Quality: 9.4
Amenities: 9.13
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.81
D
Daniel couple de
9
2026-05-30 via Nuitee
R
Rens couple nl
9
2026-05-26 via Nuitee
N
Niel extended_group nl
9
2026-05-25 via Nuitee
N
Nour couple nl
10
This was the best experience we’ve had in a hotel. Highly recommended!!
Pros:

Everything; hospitality, facilities, super friendly staff.

2026-05-25 via Nuitee
N
N. extended_group nl
9
In één woord Fantastisch! Het diner in combo met wijnarrangement in Restaurant Maes waren subliem!
2026-05-22 via Nuitee
M
Maarten extended_group nl
10
2026-05-20 via Nuitee
H
H.J. couple nl
9
2026-05-19 via Nuitee
N
Nick family_with_children nl
9
2026-05-19 via Nuitee
C
Coco-Bluette solo_traveller nl
7
Prachtige locatie met potentie voor de top
Pros:

De locatie is subliem! Personeel was vriendelijk, ontbijt kwam op de kamer, de koffer werd netjes uit mijn auto gehaald bij aankomst

Cons:

Bij aankomst kreeg ik een verkeerde kamer. Deze was nog niet schoongemaakt. De 2de kamer was schoongemaakt. Wél nog oude en gebruikte vuilnisbakjes aanwezig. De climat control koelde niet, naar 18°C gezet, bleef warm. Wel een bad in de kamer, geen zeep of olie voor in bad. Tijdens diner wel waterservice op de bill échter bleef dat uit tot ik er om vroeg.
En laatste puntje: de koffer moest ik wel zelf naar de auto mee sjouwen. Aankomst was velen malen beter dan het vertrek.

2026-05-18 via Nuitee
N
niel solo_traveller nl
9
👍
2026-05-17 via Nuitee
H
Harmjan family_with_children nl
10
2026-05-16 via Nuitee
J
Jeroen couple nl
10
Pros:

Heerlijk verblijf gehad met top service!

2026-05-15 via Nuitee
R
Remco couple nl
9
2026-05-11 via Nuitee
A
Alba family_with_children es
10
Elegancia y paz
Pros:

El mejor hotel que he estado en mi vida. Excelente, todo!

Cons:

Nada, todo fue fantástico.

2026-05-09 via Nuitee
J
Janis solo_traveller ch
8
2026-05-09 via Nuitee
S
Sandra couple nl
9
Fantastisch
Pros:

Diner, kamers

Cons:

De pantoffels beter op een handoekje leggen ipv verpakking naast bed

2026-05-08 via Nuitee
P
Pieter couple nl
1
Cons:

Ik heb 6x email gestuurd om kopie factuur, niet de factuur voor de kamer maar de eindfactuur van ongeveer € 522,- verbruik.
De factuur zou gestuurd worden per email. email was verstuurd echter geen bijlage. Ik heb daarna een mail gekregen wat mijn email adres was. Meest domme vraag als je antwoord op mijn email.
Ik heb daarna nog 4 emails verstuurd maar factuur nooit gekregen.
Allen al het feit dat niemand reageert vind ikk niet kunnen.

Ik kom noooit meer terug.
M.v.g.
Pieter van Lieshout

2026-05-07 via Nuitee
L
Lesley couple gb
10
Beautiful tranquil hotel, excellent staff, superb restaurant and breakfast
Pros:

The location and high standard

Cons:

N/A

2026-05-07 via Nuitee
S
Scholt couple nl
9
uitstekend
Pros:

uitstekend ontbijt

Cons:

het dekbed was te warm

2026-05-05 via Nuitee
M
Maria couple nl
9
Behalve de kamer waren het fijne dagen
Pros:

Locatie

Cons:

Kamer

2026-05-05 via Nuitee