Van Oys Maastricht Retreat, a Leading Hotel of the World

Hotels
9.4 (278 reviews)
Kasteellaan 1 , Eijsden , nl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Luxury accommodations
Exceptional service
Cons:
Limited dining options with pets
Room size expectations varied

Categories

Cleanliness
9.44
Guests highlighted the hotel as super clean and well-maintained.
Service
9.91
Consistently praised for friendly and professional staff.
Location
9.65
Excellent location noted for its beauty and tranquility.
Room Quality
9.4
Rooms were described as luxurious, comfortable, and well-designed.
Amenities
9.13
Good amenities, but some complaints about missing electric car chargers.
Value for Money
8.89
Some comments about the cost relative to room size, but still viewed positively overall.
Food and Beverage
8.94
Breakfast was praised, but there were issues regarding dining with pets.
Overall Experience
9.81
Overall stay described positively, with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:16

Property Description

Luxurious Accommodation
Experience 5-star rooms with modern amenities, including air conditioning, flat-screen TV, and a spacious private bathroom. Some rooms even boast a balcony for stunning views.

Wellness Facilities
Unwind in the hot tub, hammam, or hot spring bath after a day of exploring. Relaxation is guaranteed with the indoor pool, sauna, and fitness centre available.

Gastronomic Delights
Indulge in a delicious breakfast with buffet, à la carte, or vegetarian options. The on-site restaurant offers a culinary experience, while the terrace is perfect for al fresco dining.

Book your stay at Van Oys Maastricht Retreat, a Leading Hotel of the World for a luxurious retreat in Eijsden.

Important information:

Please inform the property in advance of your stay if you plan to bring dogs.
Please note that a maximum of 2 dogs is allowed per room.
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.
Please note that dogs will incur an additional charge of € 50 per night.
Please note that dogs must be kept on a lead while in public areas of the property, and are only allowed in your room and in the bar.
Valet parking is available for EUR 25 per stay.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 278 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.65
Room Quality: 9.4
Amenities: 9.13
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 9.81
K
Karen couple us
10
2026-08-15 via Nuitee
G
Goeteyn couple be
10
Fantastisch
Pros:

We kregen bij het inchecken een upgrade van kamer aangezien het hotel niet volgeboekt was. Heel mooie kamer, fantastisch bed en leuke waterstof haard! Idyllische omgeving. Service was top! Ontbijt was fenomenaal!

Cons:

Enige minpuntje: in restaurant maes betaalden we 28 euro voor 2 glazen water. Heel prijzig restaurant voor toch wel kwalitatief eten.

2026-08-15 via Nuitee
R
Ron couple nl
9
Pros:

Het personeel de restaurants en bar, uiteraard de mooie kamers.

Cons:

Hoop dat ze de parkeerplaats binnenkort asfalteren of met grind gaan aanpakken. Er zullen diverse clubs met oldtimers of cabrio’s schrikken van de stof die op en in de auto komen tijdens hun verblijf.

2026-08-13 via Nuitee
D
DHerde solo_traveller be
10
2026-08-11 via Nuitee
M
Marianne couple be
10
Fantastisch
Pros:

Prachtig op ieder vlak

Cons:

Nvt

2026-08-10 via Nuitee
J
Jonas family_with_children de
10
Pros:

Our stay at Van Oys Retreat in Maastricht was truly exceptional. What stood out most was the outstandingly warm, attentive, and professional service – from the very first moment, we felt genuinely welcomed and exceptionally well looked after. The beautiful, expansive grounds create a wonderfully peaceful and unique atmosphere. The rooms are equally impressive, combining elegant design with a high level of comfort and great attention to detail.

We did experience a minor inconvenience with our initial room, but the team handled it exceptionally well and with great generosity, offering us a complimentary upgrade to a beautiful Two-Room Suite. This thoughtful gesture truly reflected the hotel’s commitment to guest satisfaction and turned a small issue into a very positive experience.

The stay was perfectly complemented by the excellent culinary offerings, which made our time at Van Oys truly memorable. An exceptional retreat that we can wholeheartedly recommend – and one we would be very happy to return to.

Cons:

a pool would be nice

2026-08-10 via Nuitee
V
van den Berg extended_group nl
9
2026-08-10 via Nuitee
B
Bianca couple nl
10
Pros:

Bediening in restaurant. De rust. Ontvangst was zeer professioneel. Spa was fantastisch

2026-08-10 via Nuitee
E
Esther couple nl
9
We had a fun stay
Pros:

Yes. Lovely hotel

Cons:

The room was a bit dark

2026-08-09 via Nuitee
M
Marc couple nl
10
2026-08-08 via Nuitee
C
Casparus solo_traveller nl
10
Een top hotel in ontspannen sfeer
Pros:

De fraaie en ontspannen sfeer die hier gecreëerd is in combinatie met het uitermate vriendelijke personeel

2026-08-06 via Nuitee
M
Max solo_traveller nl
10
2026-08-05 via Nuitee
M
Max couple nl
10
Pros:

Uitmuntende service

2026-08-03 via Nuitee
A
Aurora extended_group nl
9
Pros:

The design, layout, rooms, and staff were exceptional! The bed was very comfortable and the rooms were extremely clean.

Cons:

The only downside was that we ordered some items off the breakfast menu and the staff forgot about our order. After waiting for a bit we reminded them and it still took quite a long time after that. We saw another table be served before us and asked an additional time. The staff was very nice about it all but it wasn’t a very enjoyable experience.

2026-08-02 via Nuitee
C
Cristina solo_traveller fr
10
2026-07-22 via Nuitee
M
Milan couple ch
9
We had a short and very pleasant stay. Stuff was very helpful and professional. The restaurant was amazing.
Pros:

Beautiful design, friendly staff, quick solving of our suggestions and issues. Great restaurant. Quiet surrounding and very comfortable bed.

Cons:

Waiting for the breakfast seating. Solved with the breakfast to go.

2026-07-22 via Nuitee
R
René couple nl
10
2026-07-21 via Nuitee
V
Volker couple de
10
Ein wunderbarer Ort zum Wohlfühlen!
Pros:

Ein wunderbarer Ort für Entspannung, Kulinarik und einfach Wohlfühlen. Tolles Personal, bestes Essen, sehr komfortabel, geschmackvoll und freundlich! Gerne wieder!

Cons:

Nichts

2026-07-20 via Nuitee
S
Sophie family_with_children nl
9
Fantastisch
Pros:

Het ontbijt was fantastisch en de service was simpelweg subliem. De warme gastvrijheid en aandacht voor detail maakten ons verblijf onvergetelijk. Ook de locatie is prachtig: rustig gelegen in een schitterende omgeving, terwijl het bruisende centrum van Maastricht toch binnen handbereik is

Cons:

De kamer had wat lagere plafonds, waardoor deze iets compacter aanvoelde. Voor langere personen kan dat wellicht minder comfortabel zijn. Verder was de kamer prachtig, warm ingericht en van alle gemakken voorzien

2026-07-20 via Nuitee
R
Rene family_with_children nl
9
Heerlijk verblijf met kinderen.
Pros:

Vriendelijk en behulpzame mederwerkers.
Rust, stil.
Ontbijt.
Upgrade.

Cons:

In 1 kamer was de airco wat lawaaiig. Die hebben we uitgezet. Ondanks de warmte buiten was het nog redelijk koel in de kamer.

2026-07-18 via Nuitee