West End Motel & Backpackers

Hotels
4.9 (239 reviews)
268 Hindley Street , Adelaide , au

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Tour desk
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Poor cleanliness
Rude service

Categories

Cleanliness
2.81
Concern about bathroom and dorm facilities maintenance; mold and odor issues mentioned.
Service
5.28
Mixed feedback on service; rude staff complaints noted.
Location
8.32
Location praised for convenience and access to city transportation.
Room Quality
3.77
Issues with shared room conditions; complaints about cleanliness and comfort.
Amenities
4.8
Limited mention; amenities average for this hotel tier.
Value for Money
4.76
Value acknowledged but limited by service and cleanliness issues.
Food and Beverage
4.71
No mention of food and beverage; assigned average rating.
Overall Experience
4.78
Experience positively impacted by location and some friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:09

Property Description

Convenient Location
Located in the heart of Adelaide's CBD, West End Motel & Backpackers is just a stone's throw away from popular landmarks like Beehive Corner Building and Rundle Mall.

Comfortable Amenities
Enjoy the convenience of a shared kitchen, a shared lounge, and complimentary WiFi during your stay at this 3-star hotel.

Nearby Attractions
Explore Adelaide with ease as Victoria Square, Art Gallery of South Australia, and Ayers House Museum are all within walking distance from the property.

To experience the best of Adelaide's city life, book your stay at West End Motel & Backpackers today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.9
Based on 239 reviews
Cleanliness: 2.81
Service: 5.28
Location: 8.32
Room Quality: 3.77
Amenities: 4.8
Value for Money: 4.76
Food and Beverage: 4.71
Overall Experience: 4.78
L
Lloyd • solo_traveller • au
7
2026-07-15 • via Nuitee
J
Joel • solo_traveller • au
10
Oh good
Pros:

Clean

Cons:

Clean

2026-07-14 • via Nuitee
G
Gerd Otto • solo_traveller • au
10
2026-07-12 • via Nuitee
Z
Zhang • solo_traveller • au
5
2026-07-01 • via Nuitee
P
PETA • solo_traveller • au
10
2026-06-27 • via Nuitee
M
Matthew • solo_traveller • au
7
2026-06-22 • via Nuitee
J
Joshua • solo_traveller • au
10
2026-06-19 • via Nuitee
A
Andrew • solo_traveller • au
2
Good location, dirty as from top to bottom
Pros:

Felt like the room hadn’t been cleaned in weeks. Bathroom was filthy, ants in the room. Don’t stay here. How hard is it to clean your rooms as a motel honestly. Yuck as

Cons:

Filthy.

2026-06-07 • via Nuitee
T
Timothy • solo_traveller • au
3
Pros:

Jason - The manager of the whole place.

Cons:

Anyone else claiming manager titles. People with an authority complex

2026-06-05 • via Nuitee
W
William • couple • us
5
2026-05-22 • via Nuitee
J
Janine • solo_traveller • au
8
2026-05-20 • via Nuitee
J
Janine • solo_traveller • au
8
2026-05-17 • via Nuitee
N
Nathaniel Alan • solo_traveller • au
1
2026-05-14 • via Nuitee
T
Timothy • solo_traveller • au
10
Pros:

Honest, generous and understanding staff

Cons:

Place is great. Highly recommend

2026-05-13 • via Nuitee
T
Timothy • solo_traveller • au
10
Best place I've stayed in a while
Pros:

Staff, location, price, size and space to relax and move around the property

Cons:

Lack of security but it's reasonable

2026-05-12 • via Nuitee
J
Julie • solo_traveller • au
2
Pros:

Great location

Cons:

The bed was so uncomfortable to the point I should of slept on the floor 😭

2026-05-09 • via Nuitee
D
dylan • solo_traveller • au
1
Pros:

Nothing

Cons:

The fact i payed money to stay there

2026-05-08 • via Nuitee
S
Sin Li • solo_traveller • au
5
Pros:

I like the private room and bathroom

Cons:

seeing cockroachs on the meal table and black thin stringy stuff coming from tap used for drinking...which didn't drink. as it was sort of off putting

2026-05-06 • via Nuitee
T
Terry • solo_traveller • au
7
2026-05-03 • via Nuitee
J
Joaquin • solo_traveller • au
3
2026-05-01 • via Nuitee