Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch

Hotels
•
Protea Hotels by Marriott
8.7 (731 reviews)
Whitely Street; Melrose Arch Precinct; Melrose Arch , Johannesburg , za

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Great location
Cons:
Room layout issues
Limited food options

Categories

Cleanliness
8.3
Clean and well-maintained, but some reviews indicated issues with room layout and privacy.
Service
9.3
Service received high praise for friendliness and responsiveness from staff.
Location
9.3
Located in a lovely and central area, making it convenient for guests.
Room Quality
7.8
Room layout was awkward and basic amenities lacking; however, rooms were clean.
Amenities
8.8
Amenities are generally good, but some rooms were noted as lacking luxury.
Value for Money
8.8
Good value considering the service and location, though some improvements needed.
Food and Beverage
8.3
Breakfast had a wonderful variety, but options were limited at other times.
Overall Experience
9
Overall stay was enjoyable, with varied experiences shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 07:13

Property Description

Luxury Accommodations and Design
Experience luxury at its finest with our upscale guestrooms featuring luxury bedding, floor-to-ceiling windows, and modern amenities including LCD TVs and in-room safes.

Dining Experience
Indulge in a culinary journey at our in-house restaurant offering delectable dishes for breakfast, lunch, and dinner. Unwind at our elegant bar with signature cocktails and milkshakes in a vibrant setting.

Convenient Location and Nearby Attractions
Located in the heart of Johannesburg, our hotel is just a stone's throw away from the Melrose Arch Precinct and a short drive from major attractions like Rosebank Mall and Wanderers Golf Club.

Book your stay now at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch for an unforgettable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 75 per day.

Location

Guest Reviews

8.7
Based on 731 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9
S
Sandi • couple • au
10
2026-05-23 • via Nuitee
S
Samkellyseewear • couple • za
10
Always the best choice to make.
Pros:

Great location and comfortable beds

Cons:

Nothing

2026-05-21 • via Nuitee
R
Reginald • extended_group • za
7
Pros:

Central location

2026-05-15 • via Nuitee
N
Naidoo • solo_traveller • za
9
Pros:

Great rooms

2026-05-13 • via Nuitee
H
HASSAN NAGARAJA • solo_traveller • in
8
2026-05-13 • via Nuitee
M
Mitch • solo_traveller • za
10
Pros:

Staff were extremely efficient and accommodated all extras like early check in due to an early flight, storing my luggage, ironing my shirt.....

Cons:

Slightly pricey but, hey....it's Melrose Arch.

2026-05-13 • via Nuitee
M
Malan • solo_traveller • za
8
Walking distance and great breakfast
Pros:

Comfortable room, fantastic staff, best breakfast buffet ever!

2026-05-10 • via Nuitee
P
Paul • solo_traveller • za
10
2026-05-09 • via Nuitee
M
Mike • couple • au
8
Very satistactory stay
2026-05-07 • via Nuitee
G
Govender • couple • za
10
2026-05-07 • via Nuitee
M
Marina • solo_traveller • br
5
Não vale o que custa
Pros:

Localização

Cons:

Quarto extremamente barulhento sem nenhum isolamento. Não consegui dormir por conta do barulho nos quartos vizinhos mesmo reclamando

2026-05-05 • via Nuitee
M
Matthew • solo_traveller • gb
8
Pros:

Great location, friendly attentive staff

Cons:

Food options

2026-05-05 • via Nuitee
L
Lindiwe • solo_traveller • za
7
Different for the Marriot bonvoy traditional brand
Pros:

The food was amazing portions generous. And staff were fabulous warm kind and welcoming

Cons:

The interior walls were rather “noisy” for me.

2026-05-04 • via Nuitee
O
OMPONYE DAISY • couple • bw
10
2026-05-04 • via Nuitee
N
Nicolene • couple • za
10
2026-05-03 • via Nuitee
N
Natalia • extended_group • br
10
Excelente hotel
Pros:

Limpo, muito confortável, café da manhã muito gostoso! Fica numa área super segura, cheia de restaurantes pela volta, pode-se caminhar à noite sem preocupação.

Cons:

É estranha a organização do quarto: o chuveiro e a pia não tem separação da cama: o máximo é uma cortina que pode ser esticada para dar privacidade no banho. Ja sabiamos que era assim pelas fotos, não foi surpresa. Mas é muito diferente.

2026-05-02 • via Nuitee
L
Lindi • couple • za
9
2026-05-02 • via Nuitee
M
Mpolokeng • family_with_children • za
10
2026-05-02 • via Nuitee
D
Damien • solo_traveller • za
8
2026-05-01 • via Nuitee
L
Lebowa • solo_traveller • za
10
2026-05-01 • via Nuitee