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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Sauna
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Dry cleaning
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Games room
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Mini golf
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Billiards
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Parking garage
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Kid meals
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Lockers
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Pool with view
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Indoor play area
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Open-air bath
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Pool bar
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Infinity pool
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Shallow end
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Fitness/spa locker rooms
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Pool cover
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Pool Views
Modern Amenities for a Comfortable Stay
Experience the convenience of free WiFi, fully equipped kitchens, and cable flat-screen TVs in our self-catered units. Unwind in the hot tub or relax in the sauna for the ultimate relaxation during your stay.
Delicious Dining Options and Relaxing Facilities
Start your day with a delightful buffet breakfast offering Asian and American cuisine. Indulge in a variety of dining choices at the on-site restaurant. Take a refreshing dip in the outdoor swimming pool or stroll through the beautiful garden.
Book your stay at Fraser Suites Shenzhen now for an unforgettable experience!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free public parking is possible on site (reservation is not possible).
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for CNY 280 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location staff cleanliness
Очень большой номер, есть все удобства (стиральная машина, кухня, плита, холодильник, утюг с доской), отдельный письменный стол с двумя стульями, панорамный бассейн на 18 этаже идеальный.
Ужасный завтрак, нечего есть тем кто не есть свинину, да и в целом выбор очень скудный, также не принимают наличные доллары, пришлось самим найти обменник, возле гостиницы вечером очень темно и нет никакого освещения.
The location is really good. The room is so spacious and exceed our expectations. The staff are also very nich.
Frühstück
Das Dauert zu lange bis nab die Kaution wieder bekommt
...ich warte immer noch und bin schon wieder in Deutschland
Great staff, great room. Helpful.
Breakfast could improve a bit.
"The property offers an excellent location, well-appointed rooms, and superior facilities, complemented by a high-quality breakfast service."
Очень честный отзыв ! Клевый отель 👌😇✊аромат просто волшебный со входа , забота к клиенту тоже со входа , номера отличные , унитазы ТОТО со всеми наворотами
Good Breakfast, convenient location.
The washer/dryer could be better
Confortable and clean
Furnishing abit old
Потрясающий отель с отличным видом из номера и панорамным бассейном. Приветливый персонал, отель современный с всеми удобствами. К сожалению, мы не смогли оценить завтрак
При заселении в номер мы оплатили залог на сумму, которая равна ночи проживания. Администратор сказал, что деньги нам вернут на следующий день после выселения.
Прошло 4 дня, но деньги на мою карту так и не поступили. Это называется мошенничество!
Location and price
Suspected beg bugs
The room was spacious and they have a great big bath tub. The hotel was also in a very accessible location, just a stone's throw away from Dreams On Mall. The staff was also very polite and I loved the use of robot for food delivery when I ordered in.
The shower area of the bathroom can be improved such that water do not spill outside of the area. I would suggest a raised perimeter around the shower area. All the time we shower, no matter how controlled the water flow is, there will surely be water seeped out and the bath mat will always be wet.
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