Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.8 (126 reviews)
748 San Antonio Road , Palo Alto , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Nice size bathrooms
Great breakfast
Cons:
Room smelled bad
Bathroom plumbing issues
Valet parking fees

Categories

Cleanliness
8.01
Room was cleaned every day, but one review mentioned a bad smell and an issue with plumbing.
Service
9.48
Staff were extremely friendly and service was described as great, despite some check-in issues.
Location
9.52
Beautiful hotel in a great destination close to Shoreline Amphitheater.
Room Quality
8.47
Rooms were described as a nice size and modern, but there was a complaint about the shower.
Amenities
8.5
Nice amenities and outdoor spaces, although the pool was noted as small.
Value for Money
8.46
Parking was a surprise cost and some felt the hotel wasn't worth the price.
Food and Beverage
9.01
Amazing breakfast mentioned, but no further details provided.
Overall Experience
8.98
Overall enjoyable stay with some issues, but positive sentiment about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:26

Property Description

Luxurious Accommodation with Modern Amenities

Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel, offers a luxurious stay just 3.2 km from Shoreline Amphitheatre. Enjoy the outdoor swimming pool, private parking, and evening entertainment during your stay.

Delicious Dining Options and Recreational Activities

Indulge in a daily buffet breakfast and savor American and local cuisine at the on-site restaurant. Request vegetarian, dairy-free, or gluten-free options. Guests can also play table tennis or utilize the business center for work or leisure.

Convenient Location for Business and Leisure

Located near San Jose Convention Center and Oakland Coliseum, this 4-star hotel is perfect for both business and leisure travelers. Book your stay at Hotel Citrine, Palo Alto, a Tribute Portfolio Hotel, for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 26 per day.

Location

Guest Reviews

8.8
Based on 126 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
G
Gerard • couple • lu
8
2026-07-25 • via Nuitee
L
Laura • solo_traveller • us
9
The great staff, great location, I'll be staying here when traveling to the area.
Pros:

The friendliness of the staff, they were authentic in welcoming me in/out of the hotel. JP in maintenance is my hero! I have not ridden a bike in over a year due to knee replacement surgery and I borrowed one of the bikes - the tires were flat - JP met me, exchanged the bike and I went off on my way. He didn't know any of that - or how much it meant to me, he was doing his job and doing it well! True attention to detail in something that was truly significant to me! Everyone at the front desk and valet were also extremely helpful, professional and very welcoming. Assets for your brand!

2026-07-20 • via Nuitee
H
Henry • solo_traveller • us
10
Just what I wanted at a good price
Pros:

Everything was as good as it gets; the food was clean and delicious and a good selection. The staff were friendly, attentive and helpful. The room was clean and bright. The location was perfect for where I was going.

Cons:

Nothing

2026-07-17 • via Nuitee
V
Vanessa • couple • us
10
Pros:

Loves this place smelled amazing, so clean, and the decor was so cute. The vallet was very quick and perfect for the concert we attended at shoreline

Cons:

NA

2026-07-16 • via Nuitee
N
Nadia • couple • my
10
I’d come again!
Pros:

How clean and pretty and modern it is. It’s quaint without missing out on A+ facilities you’d find in major chain hotels.

2026-07-14 • via Nuitee
L
Luis • family_with_children • us
8
2026-07-13 • via Nuitee
K
Külle • family_with_children • us
10
2026-07-05 • via Nuitee
R
Rebecca • couple • us
10
2026-06-28 • via Nuitee
C
Cengiz • extended_group • tr
7
2026-06-28 • via Nuitee
S
San Juanita • couple • us
9
2026-06-27 • via Nuitee
R
Richard • family_with_children • us
7
2026-06-27 • via Nuitee
J
Janet • solo_traveller • us
9
2026-06-15 • via Nuitee
A
Alex • couple • us
9
2026-06-15 • via Nuitee
T
Tocotronic • family_with_children • us
9
2026-06-11 • via Nuitee
S
Shenette • solo_traveller • us
8
2026-06-08 • via Nuitee
N
Nicolas • family_with_children • gb
8
2026-05-03 • via Nuitee
O
ozk • family_with_children • gb
10
2026-04-25 • via Nuitee
J
Jeffery • couple • us
7
One night stay, got the job done.
Pros:

Clean hotel, rooms are up to date and bed was comfortable

Cons:

We did not know that the restaurant was under construction. It was moved to a conference room. While the food was great, the pricing was a bit high.

2026-04-22 • via Nuitee
S
Stephen_Toronto • family_with_children • ca
9
2026-04-08 • via Nuitee
N
Nancy • family_with_children • us
10
2026-04-01 • via Nuitee