Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Safety deposit box
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent food
Cons:
Noise issues in rooms
Potential overpricing for certain rooms

Categories

Cleanliness
8.76
Overall cleanliness is good, but some noise from staff may disturb quiet.
Service
10
Staff is attentive, welcoming, and goes above and beyond for guests.
Location
9.73
Great city location with proximity to restaurants and shops.
Room Quality
8.77
Rooms are well-decorated but some noise issues reported.
Amenities
9.72
Good range of amenities including restaurants and high tea service.
Value for Money
8.75
Pricing might be slightly high for room variations.
Food and Beverage
9.71
Excellent breakfast and dining experience.
Overall Experience
9.76
Overall positive stay despite minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:39

Property Description

Colonial Charm in East Java

Unique Room Designs
Individually decorated with antiques, rooms at Hotel Tugu Malang offer a blend of Indonesian and Chinese aesthetics. Enjoy modern amenities like satellite TV and a minibar while surrounded by historic charm.

Culinary Delights and Relaxation
Savor a variety of cuisines at Melati Restaurant and Roti Tugu Bakery, or unwind with cocktails at BAN LAM Wine Shop & Bar. Indulge in massage treatments at Apsara Spa or partake in Javanese cooking classes for a truly immersive experience.

Convenient Amenities and Services
With an outdoor pool, spa center, and complimentary afternoon tea at Tugu Tea House, Hotel Tugu Malang ensures a luxurious stay. Benefit from CHSE certification and easy access to Tugu Rail Station for a seamless travel experience.

Book your stay at Hotel Tugu Malang for a captivating blend of history and hospitality.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1072 reviews
Cleanliness: 8.76
Service: 10
Location: 9.73
Room Quality: 8.77
Amenities: 9.72
Value for Money: 8.75
Food and Beverage: 9.71
Overall Experience: 9.76
V
Vibeke • couple • dk
8
2026-05-28 • via Nuitee
N
Nicole • couple • nl
10
Fantastisch, leek wel een museum met veel verassende ruimtes
Pros:

Prachtig authentiek hotel

2026-05-27 • via Nuitee
W
Wibke • couple • de
10
Top Hotel
Pros:

Hier muss ich volle 10 Punkte geben. Eine kleine Oase nach einigen Städten. Wir haben das Hotel gar nicht mehr verlassen. Waren aber auch nur eine Nacht da. Schade!
Unbedingt Tea time ab 16:00 Uhr mitmachen.

2026-05-24 • via Nuitee
C
CIRO • solo_traveller • ar
9
Pros:

Una decoración refinada
Un masaje hermoso

2026-05-24 • via Nuitee
A
Abigaile • couple • gb
10
One of the best hotels I have stayed at
Pros:

Everything about the hotel was amazing. From the location, to the amenities and staff. The staff were truly the most lovely and genuine people I have ever met. Thank you to all for the most memorable stay. The massages are also unreal.

Cons:

Nothing

2026-05-23 • via Nuitee
L
Loni • solo_traveller • us
9
Pros:

Loved the traditional Indonesian feel. Liked that it was clean.

2026-05-23 • via Nuitee
A
Abigaile • couple • gb
10
The most amazing hotel and even better people
Pros:

Everything was amazing. Best stay and most genuine and friendly people.

Cons:

Nothing

2026-05-23 • via Nuitee
R
R. Martina • solo_traveller • nl
9
Pros:

Het personeel was erg vriendelijk en behulpzaam. We hebben genoten van de complemtary high tea en de hoteltour. Het a la carte ontbijt was heerlijk en lunch konden we hierdoor overslaan.

Cons:

De laundry Services. Van een 5 sterrenhotel mag je verwachten dat deze services inclusief is. Nergens staan eventuele prijzen vermeld. Voor 19 kleding ( 11 ondergoed en 8 stuks bovenkleding) was de rekening ruim IDR 300.000

2026-05-20 • via Nuitee
D
Dian • couple • us
9
2026-05-19 • via Nuitee
M
Murielle • solo_traveller • be
8
Pros:

Le restaurant, le cadre, le personnel

Cons:

La salle de bain: douche avec rideau dans la baignoire
Le bruit extérieur

2026-05-19 • via Nuitee
D
David • couple • my
10
Cons:

Bathroom

2026-05-18 • via Nuitee
T
Tassadit-Amira • couple • fr
9
2026-05-18 • via Nuitee
D
Dirk • family_with_children • de
10
2026-05-18 • via Nuitee
A
Anja • solo_traveller • de
8
Pros:

Das aller beste Frühstück!!! A la Carte und super lecker!!! Das Hotel selber ist der Hammer, unbedingt eine Führung durch das Hotel machen. Die Massage war super.

Cons:

Das Hotel liegt an der Hauptstraße. Es war sehr laut beim Schlafen.

2026-05-18 • via Nuitee
K
karl • solo_traveller • nl
10
Extraordinary hospitality
Pros:

Extremely well organised hotel with the friendliest staff and impressive historical vibe. The restaurant offered a zillion of options and is open 24/7. The breakfast, pool, afternoon tea and spa are all top notch. Guest are treated like toysls here

Cons:

-

2026-05-16 • via Nuitee
L
Laurence • couple • fr
10
Hôtel top! A découvrir absolument!
Pros:

Tout était parfait! Petit déjeuner exceptionnel, massage d'accueil très bien et très apprécié, établissement vraiment top et très bien placé! Les restaurants de l'hôtel sont très bien et il y a également d'autres restaurants à proximité.

Cons:

Rien

2026-05-13 • via Nuitee
A
Anthony • couple • gb
8
Pros:

Staff were super friendly and helpful. The food choice was abundant and delicious! The complimentary afternoon tea was also nice. Great location and close to the train station.

Cons:

Pool was a little shadedwith the trees so the sun never really hit it that much. Still a relaxing pool though.

2026-05-11 • via Nuitee
J
Jin • solo_traveller • cn
7
Won’t consider again
Pros:

Location

Cons:

A bit damp and noisy in the first floor, very difficult to find the switches with no heads-up

2026-05-10 • via Nuitee
B
Barry • couple • gb
10
Great friendly staff, lovely spaces and pool
Pros:

Great friendly staff, lovely spaces and pool

Cons:

Nothing

2026-05-10 • via Nuitee
A
ALEXANDRE • couple • fr
10
2026-05-09 • via Nuitee