Hôtel De L'octroi

Hotels
8.3 (1894 reviews)
143 rue Trivalle , Carcassonne , fr

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean facilities
Cons:
Small room size
Limited food options
Minor maintenance issues

Categories

Cleanliness
8.18
Most reviews confirm cleanliness, but some comments mention issues, indicating slight room for improvement.
Service
8.75
Numerous mentions of friendly and helpful staff indicate high service quality.
Location
8.69
Frequent positive comments about the hotel's convenient location near key attractions.
Room Quality
7.94
Some reviews mention small rooms and issues with facilities, suggesting needs for improvement.
Amenities
8.07
Mixed feedback on amenities; some facilities lack variety or have been described as outdated.
Value for Money
8.53
General sentiment indicates good value for the price point offered.
Food and Beverage
7.98
Mixed reviews regarding breakfast quality and options, alongside specific recommendations for enhancements.
Overall Experience
8.25
Overall positive experiences lead to a balanced impression of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:57

Property Description

Luxurious Accommodations
Hôtel De L'octroi, just 150 meters from the medieval city of Carcassonne, offers modern soundproofed rooms with free WiFi, flat-screen TVs, and private bathrooms.

Relaxation and Recreation
Enjoy a bar, outdoor terrace, and a seasonal outdoor pool open until 20:30 each evening. Indulge in Gemology SPA's hammam, hot tub, and massages just 150 meters away.

Convenient Location
Explore Basilica of Saint Nazaire, Carcassonne Cathedral, and more within walking distance. Private parking is available, and the train station is just an 8-minute drive away.

Book your stay at Hôtel De L'octroi for a perfect blend of comfort, convenience, and luxury.

Important information:

In case of arrival after 18:00 please contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 2, 2025 until Thu, Apr 2, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 1894 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.69
Room Quality: 7.94
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 7.98
Overall Experience: 8.25
M
Maria • couple • fr
10
2026-05-30 • via Nuitee
J
Joseph • couple • ie
8
2026-05-29 • via Nuitee
C
Colette • solo_traveller • fr
9
Très serviable étagea
Pros:

Tout très bien

Cons:

Rien

2026-05-28 • via Nuitee
M
Mark • family_with_children • gb
9
Great location and would defo return
Pros:

Everything apart from room size

Cons:

Room size was classed to fit 2 adults and a 17 year old but room was a bit small.

2026-05-27 • via Nuitee
M
Mark • family_with_children • gb
9
Great location for a short stay especially if you want access to the castle. 👍
Pros:

Staff very friendly, facilities clean, only issue was the rooms due to having a 17 year old where small but location and food were excellent location.

Cons:

As above due to having a 17 year old with us the room was small

2026-05-27 • via Nuitee
P
Patrice, Etienne • family_with_children • fr
8
Très bon séjour.
Pros:

L'accueil, la situation géographique, la piscine et le petit déjeuner.

Cons:

Pas suggestions, bien.

2026-05-26 • via Nuitee
M
MARGARITA • couple • es
9
Perfecta per anar a sopar a la Cité
Pros:

La ubicació a 8’ caminant de la Cité i la proximitat a vía principal.
L’atenció exquisita del personal

2026-05-26 • via Nuitee
J
John • couple • gb
9
Excellent location
Pros:

Convenient for access to Carcassonne city.
Swimming pool.
Staff very nice.

Cons:

Wi-fi was not available for either of us.
Room very small, no storage for clothes.
Bathroom design meant the bathroom flooded after each shower!

2026-05-25 • via Nuitee
P
Promsy • solo_traveller • fr
9
2026-05-24 • via Nuitee
M
Mercedes • solo_traveller • es
7
2026-05-24 • via Nuitee
F
Franck • couple • fr
8
En résumé, un emplacement idéal pour la visite de la cité, à refaire dans un autre hôtel du groupe.
Pros:

La très grande gentillesse de l'ensemble du personnel, professionnalisme, à l'écoute de nos demandes.

Cons:

Notre chambre donnant sur la rue passante.
Le bruit dans la chambre peut-être un problème, de tuyauterie.........

2026-05-23 • via Nuitee
A
Amichot • couple • fr
8
Convenable
Cons:

1 seule personne pour préparer et servir les petits déjeuners en meme temps que l'etablissement des factures et les règlements de départ des clients conduit à des délais d'attente pour les clients

2026-05-23 • via Nuitee
G
GILLES • couple • fr
8
RAS
Pros:

Excellent petit dejeuner

Cons:

Chambre un peu petite

2026-05-23 • via Nuitee
U
Ursula • solo_traveller • it
9
Passaggio a Carcassonne
Pros:

Posizione ottima per visitare Carcassonne, solo 10 minuti a piedi per raggiungere il centro storico della città.
Parcheggio comodo a pagamento. Hotel accogliente, letti comodi anche se la camera era un pochino piccola e con un armadio quasi inesistente.

2026-05-22 • via Nuitee
T
Tina • couple • us
8
2026-05-21 • via Nuitee
R
Rolf • couple • nl
9
2026-05-21 • via Nuitee
L
Laurence • couple • fr
10
Confort et nature
Pros:

Endroit paisible
Grande chambre confortable et joliment décorée.
Petit déjeuner excellent avec des produits locaux

2026-05-17 • via Nuitee
F
Fontcalda • solo_traveller • es
8
2026-05-17 • via Nuitee
F
Francisco • solo_traveller • hn
8
2026-05-17 • via Nuitee
S
SANDRINE • couple • fr
9
Parfait, le parking est un plus, très bien positionné. Bon accueil et bonne literie.
2026-05-17 • via Nuitee