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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Family rooms
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Express check-in/check-out
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Safety deposit box
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Open-air bath
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Rooftop pool
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Central Location in Tulum
Hotel Ko'ox Wenne, centrally located in Tulum, offers air-conditioned rooms, an outdoor pool, free WiFi, and a terrace. Just a stone's throw away from Tulum's key attractions, including the Tulum Archeological Site and the bustling Tulum Bus station.
Comfortable and Convenient
Each room at Hotel Ko'ox Wenne is thoughtfully furnished with a desk, flat-screen TV, and a private bathroom. Some rooms even boast picturesque city views. The attentive staff, fluent in English and Spanish, are always ready to assist guests with a warm smile.
Explore and Relax
Unwind by the pool, explore nearby attractions like Parque Nacional Tulum and Sian Ka´an Biosphere Reserve, or seek recommendations from the knowledgeable staff. Book your stay at Hotel Ko'ox Wenne for a memorable Tulum experience.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
Es muy limpio, pero la única persona para atender y que conocí fueron 2 máximo, y según entiendo son 2 albercas las que promueven, solo conocí 1
Poco personal, falla en otros servicios de repente, ajenos claro está al hotel, todo lo demás muy bien, gracias 😊
La ubicación, la comodidad, el trato
Hubo una faya por el wc
Friendly and helpful staff
Stairs I hate stairs
La ubicación
Piscine, accueil, l’endroit est bien situé
Rien
It was not that far from the main street and close to many restaurants and the shopping.
I've asked for a room with a nice view and I received a reply that there is no balcony in the room that I've booked. But never mind the balcony, there was hardly any window and no fresh air. There were very slow of responding and a few times they have seen my message but didn't bother to reply. Their speaking English was very limited. These days most hotels around the world are providing tea/coffee making facilities but not in this hotel. I've wanted to stay longer and move to a better room and tried to negotiate the price because they wouldn't pay the service charges to the booking.com but the weirdly manager has offered me the price which was more than the price on the website, therefore I moved to another hotel much nicer with the garden, massive balcony and the swimming pool in the garden and cheaper.
Basen na dachu i lokalizacja
La terraza, lastima que la Alberca era pequeña.
La habitación la sentí un poco pequeña y el nível de agua de la Alberca
Dachterrassenpools ein Traum
Etwas gemüffelt ,Aire zu laut
Amabilidad del personal y ubicación.
Todo ok
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