Hotel Ko'ox Wenne

Hotels
8.4 (735 reviews)
Calle Asteroide ENTRE CALLE OSIRIS , Tulum , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out
Safety deposit box
Outdoor pool
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice amenities
Cons:
Cleanliness issues
Limited food options
Room odor

Categories

Cleanliness
7.73
Many reviews mentioned issues like a dirty pool and a musty smell in the room.
Service
9.2
Several reviews praised the friendly and helpful staff.
Location
9.24
Consistent mention of the hotel's great location near the city center.
Room Quality
8.19
Room quality received mixed feedback, with some positive aspects and notable negatives.
Amenities
8.72
Amenities like a rooftop pool received positive comments, though some items were not functional.
Value for Money
8.18
Fairly priced but some guests felt that certain issues affected overall value.
Food and Beverage
7.23
Limited food options were noted, with some guests wishing for more offerings.
Overall Experience
8.7
Overall positive experiences, highlighting a few key issues that some guests faced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:54

Property Description

Central Location in Tulum
Hotel Ko'ox Wenne, centrally located in Tulum, offers air-conditioned rooms, an outdoor pool, free WiFi, and a terrace. Just a stone's throw away from Tulum's key attractions, including the Tulum Archeological Site and the bustling Tulum Bus station.

Comfortable and Convenient
Each room at Hotel Ko'ox Wenne is thoughtfully furnished with a desk, flat-screen TV, and a private bathroom. Some rooms even boast picturesque city views. The attentive staff, fluent in English and Spanish, are always ready to assist guests with a warm smile.

Explore and Relax
Unwind by the pool, explore nearby attractions like Parque Nacional Tulum and Sian Ka´an Biosphere Reserve, or seek recommendations from the knowledgeable staff. Book your stay at Hotel Ko'ox Wenne for a memorable Tulum experience.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 735 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.18
Food and Beverage: 7.23
Overall Experience: 8.7
N
Nayeli • solo_traveller • mx
5
2026-09-12 • via Nuitee
T
Tuz • solo_traveller • mx
9
Viajero
Pros:

La comodidad,seguridad, y trankilidad

Cons:

M.toco una habitación q tenia un pco de fuga la regadera todo lo demás estuvo perfecto 👌

2026-08-25 • via Nuitee
T
Tuz • solo_traveller • mx
9
Mi hotel favorito
Pros:

La hubicacion

Cons:

Avces tiene un pco de fuga las regaderas

2026-08-25 • via Nuitee
P
parola • extended_group • it
9
2026-08-17 • via Nuitee
L
Lemus Cordero • solo_traveller • mx
9
2026-08-09 • via Nuitee
E
Elvia • extended_group • us
9
2026-08-08 • via Nuitee
D
Demian • solo_traveller • be
10
Great hotel with nice rooftop pool
Pros:

Everything was in great condition and spotless

Cons:

The shower took some time to get warm but got there eventually.

2026-08-08 • via Nuitee
M
Matthew • couple • au
10
Comfortable, met our requirements, loved the pool to cool down.
Pros:

Comfortable room, aircon was good, rooftop pool was lovely. Close to the bus station and several food options.

2026-08-03 • via Nuitee
F
Frédérique • solo_traveller • fr
9
Pros:

La piscine agréable, l emplacement proche centre, chambre spacieuse et confortable

Cons:

Bruit la nuit à cause des chiens dans la rue, rien de méchant

2026-08-02 • via Nuitee
R
Ramirez • solo_traveller • mx
10
Pros:

La ubicación y el precio

Cons:

La cama no estaba muy cómoda

2026-07-23 • via Nuitee
K
Kevin • solo_traveller • mx
8
2026-07-21 • via Nuitee
R
Rodrigo • solo_traveller • es
6
2026-07-18 • via Nuitee
C
Capici • solo_traveller • it
9
Pros:

Hotel piccolo ma ben gestito, molto carina la piscina nel rooftop

2026-07-13 • via Nuitee
J
Joost • couple • nl
10
2026-07-11 • via Nuitee
S
Sanchez • solo_traveller • mx
8
Pros:

Es muy limpio, pero la única persona para atender y que conocí fueron 2 máximo, y según entiendo son 2 albercas las que promueven, solo conocí 1

Cons:

Poco personal, falla en otros servicios de repente, ajenos claro está al hotel, todo lo demás muy bien, gracias 😊

2026-07-10 • via Nuitee
D
David • solo_traveller • hn
10
2026-07-04 • via Nuitee
J
Jose • solo_traveller • us
9
Pros:

Friendly and helpful staff

Cons:

Stairs I hate stairs

2026-07-01 • via Nuitee
T
Tuz • solo_traveller • mx
9
Día libre
Pros:

La ubicación, la comodidad, el trato

Cons:

Hubo una faya por el wc

2026-07-01 • via Nuitee
G
Gildardo • solo_traveller • mx
8
Pros:

La ubicación

2026-06-19 • via Nuitee
I
Igor • solo_traveller • ua
10
2026-06-14 • via Nuitee