Lavender Central Hotel & Spa Hanoi

Hotels
9.5 (4086 reviews)
37 - 39 Hang Bac , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good facilities
Cons:
Limited breakfast variety
Noisy at times
Small room sizes

Categories

Cleanliness
9.7
Generally clean and comfortable, with specific mentions of cleanliness praised.
Service
10
Consistently praised for helpful and friendly staff throughout the reviews.
Location
10
Excellent central location mentioned multiple times, facilitating easy access to attractions.
Room Quality
9.2
While generally comfortable, some reviews noted small rooms and noise issues.
Amenities
8.7
Amenities met expectations, but some limitations were mentioned, such as breakfast variety.
Value for Money
9.7
Considered good value for the central location and quality service.
Food and Beverage
8.7
Breakfast options were limited and received mixed reviews.
Overall Experience
10
Overall, guests had a very positive experience with minor concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:29

Property Description

Convenient Location Near Hoan Kiem Lake and Huc Bridge
Located just a 3-minute walk from the beautiful Hoan Kiem Lake and iconic Huc Bridge, Lavender Central Hotel offers a prime spot for guests to explore the picturesque surroundings of Hanoi.

Blend of Tradition and Modernity in Every Room
Experience the perfect fusion of traditional Vietnamese décor and modern amenities in our air-conditioned rooms. From a cable flat-screen TV to an electric kettle, we ensure your comfort and convenience during your stay.

Excellent Facilities and Services
Enjoy 24-hour reception, free WiFi, car and bicycle rental services, a business centre, and a tour desk at your disposal. Indulge in daily breakfast at our in-house restaurant or opt for room service for a cozy meal in your room.

Book your stay at Lavender Central Hotel now for an unforgettable experience in Hanoi!

Important information:

In-house guests are entitled to:
- 10% discount at Thang Long Deli Restaurant
- 10% discount at O'Spa (not applicable for 'accommodations with spa' package)
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for VND 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 4086 reviews
Cleanliness: 9.7
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 10
E
Elizabeth • family_with_children • au
9
Lovely boutique hotel in the heart of old town... would definitely stay again.
Pros:

Excellent location in the heart of old town... everything is 2-10 minute walk away. Spacious quiet room and courteous staff with excellent laundry services.

Cons:

The lack of a gym

2026-07-25 • via Nuitee
J
Janiece • solo_traveller • au
10
Pros:

Comfy beds, aircon relif from Ha Nois heat and the central locale

2026-07-25 • via Nuitee
W
wendy • solo_traveller • nl
9
Erg fijn hotel in old quarter
Pros:

De ligging

Cons:

Niets

2026-07-25 • via Nuitee
N
Nathalie • solo_traveller • fr
10
Pros:

Super emplacement
Personnel très agréable
Hôtel propre et calme

Cons:

Rien

2026-07-24 • via Nuitee
G
Giorgio Dolcemascolo • solo_traveller • it
10
Pros:

Staff and food

2026-07-24 • via Nuitee
E
Eilís • extended_group • ie
9
Lovely
Pros:

The staff couldn’t have been friendlier and more helpful. They exceeded my expectation and are the definition of expectational staff. The location was perfect and would recommend to anyone in the area!

2026-07-24 • via Nuitee
B
Beate • couple • de
9
Pros:

Das Hotel ist klein, aber fein und sehr zentral gelegen. Das Preis-Leistungsverhältnis ist prima.

2026-07-23 • via Nuitee
K
Kylie • couple • gb
10
Perfect location in the Old Quarter of Hanoi
Pros:

There were tea and coffee making facilities in the room, as well as free bathroom accessories. The air conditioning was extremely powerful which was of great relief after being out on the humid streets of Hanoi. The breakfast had many options to suit all.

Cons:

The room was a little small but fine really.

2026-07-23 • via Nuitee
F
Fahad • couple • sa
9
2026-07-23 • via Nuitee
Q
Quyen • solo_traveller • no
10
2026-07-23 • via Nuitee
G
Gary • solo_traveller • gb
7
2026-07-23 • via Nuitee
J
József • couple • hu
10
2026-07-23 • via Nuitee
A
annastrada96 • solo_traveller • it
9
2026-07-22 • via Nuitee
A
Avraham • solo_traveller • il
10
Pros:

יחס טוב, התייחסות חמה ליום הולדת, כניסה מוקדמת ללא תוספת תשלום, נקי, צוות חם, מייעץ וקשוב. מיקום מעולה!!

2026-07-22 • via Nuitee
G
Graham • couple • au
10
Our day was fantastic. The staff was so friendly and the facility is so clean.
Pros:

Location is outstanding, friendly staff, clean rooms

Cons:

Nothing

2026-07-22 • via Nuitee
T
Tobias • couple • nl
9
2026-07-22 • via Nuitee
J
Jodi • family_with_children • au
8
Good, comfortable and central
Pros:

Great location and comfortable room. Staff are friendly and breakfast was good.

Cons:

Compared to other hotel we stayed it was a little tired looking, smaller room

2026-07-22 • via Nuitee
T
Tieu-Anh • solo_traveller • de
10
Everyone was so nice and friendly!! Loved it
2026-07-22 • via Nuitee
A
Anonymous • solo_traveller • mu
9
Perfect place for Hanoi
Pros:

Central location. Comfortable and clean rooms. Helpful staff.

Cons:

Nothing

2026-07-22 • via Nuitee
P
Patrice • extended_group • fr
9
À l’écoute du client et le sourire toujours au rendez-vous
Pros:

Disponibilité du personnel

Cons:

Rien

2026-07-21 • via Nuitee