Bank House Pitlochry

Hotels
7.5 (656 reviews)
Bonnethill Road , Pitlochry , gb

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Inattentive service at breakfast
Poor bathroom maintenance

Categories

Cleanliness
6.14
Multiple mentions of dirtiness and maintenance issues indicate that cleanliness needs improvement.
Service
8.11
Friendly staff were highlighted, but some comments about inattentiveness affected the score.
Location
8.65
Great location just off main high street, easily accessible.
Room Quality
7.1
Rooms were generally comfortable, but issues with bathroom upkeep diminished the score.
Amenities
7.63
Spa facilities and breakfast received positive feedback, though some were found lacking.
Value for Money
7.09
Some inconsistency in the quality for the price paid raised concerns about value.
Food and Beverage
7.64
Breakfast received mixed reviews with room for improvement on food temperature.
Overall Experience
7.61
Enjoyable stay with various ups and downs; overall satisfaction was maintained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Luxurious Amenities:
Indulge in the hotel's indoor pool, hot tub, fitness centre, and beautiful garden.
Gastronomic Delights:
Relish a delicious meal at the on-site restaurant and unwind with a drink at the bar.
Comfortable Accommodations:
Experience a relaxing stay in well-equipped rooms featuring modern amenities.

To book your stay at The Bank House at Scotland's Hotel and create unforgettable memories in Pitlochry, visit our website or call our 24-hour front desk.

Important information:

Bank House is a separate building from the main Scotland's Spa Hotel.

All facilities like bar and restaurant are in the main hotel but guest staying in the Bank House are very welcome to use the facilities as the please.

The Bank House is Dog Friendly and there is no charge for Dogs staying in the Bank House. While the guests are very welcome to use the main hotel, the main hotel is not Dog Friendly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 656 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 7.61
G
Glogirs solo_traveller es
10
Pros:

La ubicació, qualitat dels productes d'higiene, l'esmorzar, el personal, l'habitació...tot perfecte!

2026-07-25 via Nuitee
J
Judit couple es
9
Pros:

La habitación era muy grande y cómoda. El desayuno era muy completo y el hotel era muy grande y bonito. No usamos la piscina, pero parecía muy chula.

Cons:

No hay vigilancia ni recepción en el edificio donde estaba nuestra habitación, solo había una puerta que a veces la gente no cerraba. Aún así, es un sitio muy tranquilo y parecía seguro.
En el lavabo encontramos alguna telaraña y araña, había algunas esquinas algo sucias.

2026-07-24 via Nuitee
J
Jeremy family_with_children us
9
Pros:

Excellent breakfast, comfortable rooms, and close to the main street. Bar and pool available but we did not use it.

Cons:

Parking was a bit of a walk to the separate bank house, but doable.

2026-07-24 via Nuitee
E
Elizabeth couple gb
6
Good value, good breakfast included and access to spa facilities
Pros:

Very good central location. Good to be able to use the facilities of the hotel next door. The accommodation is what it is …old fashioned, nothing fancy but clean and good value for what we paid.

Cons:

Our room was very small and right at the top of the building. We found the bed too soft for us, but lovely fresh bedding. We didn’t like the smelly infuser thing going at the bottom of the stairs!!

2026-07-24 via Nuitee
S
Sarah solo_traveller gb
9
Pros:

Large comfortable room, very good breakfast, lovely warm swimming pool.

Cons:

Nothing

2026-07-24 via Nuitee
S
SERENA couple it
10
2026-07-22 via Nuitee
S
Steel solo_traveller gb
7
Pros:

Close to centre and use of facilities in scotland spa.

Cons:

Musty smell in corridors

2026-07-21 via Nuitee
J
Janine solo_traveller ch
7
Pros:

Die Lage war super und das Frühstück hatte viel Auswahl und war sehr fein.

Cons:

Es gab nur heisses Wasser in der Dusche (zu heiss) und es hatte zu wenig Parkplätze, man musste das Auto an den Strassenrand stellen.

2026-07-21 via Nuitee
V
Valerie solo_traveller gb
9
One night stay with breakfast
Pros:

Huge bedroom. Comfy large bed with everything you needed. Personally the shower over the bath was difficult for me to access as the bath side was high but wouldn't be a problem who had better mobility. Not much room in the hotel car park but able to park on the road. Good location for the town. Buffet type breakfast at the main hotel a few metres away was good.

Cons:

Nothing

2026-07-21 via Nuitee
G
George extended_group gb
8
Well located, comfy hotel with nice staff
Pros:

Big bedroom comfortably furnished

Cons:

Breakfast room small fir the number of guests

2026-07-21 via Nuitee
J
Jonathan couple gb
8
Lovely stay
Pros:

Great place to stay in Pitlochry.

2026-07-20 via Nuitee
K
Karen couple gb
7
A comfortable place to stay for an overnight stop or short break.
Pros:

Although the room in Bank House looked a little tired, it was clean, comfortable and the bed linen was fresh and welcoming. Reception staff in the main hotel were very pleasant and helpful. Bank House and the main hotel, whilst situated on a a quiet street, were just a few minutes walk from the high street with all its bars, restaurants and shops.

Cons:

Breakfast in the main hotel (about five minutes walk from the room) was plentiful, but better quality ingredients, such as the coffee, would have been appreciated.

2026-07-20 via Nuitee
P
Perini solo_traveller be
8
2026-07-20 via Nuitee
A
Ainoa couple es
3
Inolvidable en el mal sentido
Pros:

El desayuno.

Cons:

El trato en recepción, donde nos cobraron más dinero del que era. Tampoco nos gustó la habitación de bank house. Tenía telarañas hasta dentro de los vasos del baño.

2026-07-19 via Nuitee
C
Claire solo_traveller gb
9
Fantastic find
Pros:

Beautiful room, clean and well decorated. Love the turret!!!

Cons:

Everything was superb. I have no idea why anyone would complain about this place.

2026-07-19 via Nuitee
C
Cameron couple gb
10
2026-07-19 via Nuitee
D
Diane solo_traveller gb
9
Pros:

Very nice break, small spa area but has everything you need. Friendly staff, great location.

Cons:

N/A

2026-07-19 via Nuitee
S
Sarlah solo_traveller si
10
Pros:

Breakfast was excellent!

Cons:

The room was a little outdated.

2026-07-18 via Nuitee
A
Andrea KÖ DUS solo_traveller de
9
Pros:

Gutes Haus, freundliches Personal, gute Betten. Der Schwimmbereich mit Wirrpool war nett, Handtücher kann man gratis leihen. Das Frühstück war ausgezeichnet, der Ort ist Klasse und eine Besichtigung Wert.

Cons:

Die Umkleide im Schwimmbad war ziemlich verschmutzt, war vielleicht nur eine Momentaufnahme, alles andere war top!
Das Zimmer ist sehr hellhörig, aber insgesamt war es - besonders draußen - ruhig.

2026-07-17 via Nuitee
N
NATHALIE extended_group fr
7
Correct, confortable.
Pros:

La piscine, la literie, la chambre spacieuse, les façades extérieures et la proximité avec le centre.

Cons:

Chambre voisine avec chiens qui ont aboyé sans cesse. Salle de bain vieillote, la baignoire trop glissante. La pièce des petits déjeuners trop confinée par rapport au nombre de personnes et trop peu de fenêtres.

2026-07-16 via Nuitee