Bank House Pitlochry

Hotels
7.5 (593 reviews)
Bonnethill Road , Pitlochry , gb

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Inattentive service at breakfast
Poor bathroom maintenance

Categories

Cleanliness
6.14
Multiple mentions of dirtiness and maintenance issues indicate that cleanliness needs improvement.
Service
8.11
Friendly staff were highlighted, but some comments about inattentiveness affected the score.
Location
8.65
Great location just off main high street, easily accessible.
Room Quality
7.1
Rooms were generally comfortable, but issues with bathroom upkeep diminished the score.
Amenities
7.63
Spa facilities and breakfast received positive feedback, though some were found lacking.
Value for Money
7.09
Some inconsistency in the quality for the price paid raised concerns about value.
Food and Beverage
7.64
Breakfast received mixed reviews with room for improvement on food temperature.
Overall Experience
7.61
Enjoyable stay with various ups and downs; overall satisfaction was maintained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Luxurious Amenities:
Indulge in the hotel's indoor pool, hot tub, fitness centre, and beautiful garden.
Gastronomic Delights:
Relish a delicious meal at the on-site restaurant and unwind with a drink at the bar.
Comfortable Accommodations:
Experience a relaxing stay in well-equipped rooms featuring modern amenities.

To book your stay at The Bank House at Scotland's Hotel and create unforgettable memories in Pitlochry, visit our website or call our 24-hour front desk.

Important information:

Bank House is a separate building from the main Scotland's Spa Hotel.

All facilities like bar and restaurant are in the main hotel but guest staying in the Bank House are very welcome to use the facilities as the please.

The Bank House is Dog Friendly and there is no charge for Dogs staying in the Bank House. While the guests are very welcome to use the main hotel, the main hotel is not Dog Friendly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 593 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 7.61
E
Evelyn solo_traveller gb
9
2026-07-04 via Nuitee
G
Guglielmi couple it
7
Pros:

Posizione, parte centrale dell’albergo, colazione e struttura

Cons:

Camere un po’ vecchie e caldo in camera

2026-07-04 via Nuitee
A
Asaf couple gb
9
Nice hotel. Good value for money
Pros:

Nice and quiet, located right above the main street. Room was big and comfortable. Staff was nice and helpful.

2026-07-04 via Nuitee
J
Jean solo_traveller gb
7
Pros:

Convenient,
carpet could do with a freshening before each client esp as dog friendly
Staff great, breakfast brilliant and great value with exceptional facilities
Definitely return visit imminent

2026-07-04 via Nuitee
J
John couple gb
2
Very disappointing
Pros:

Swimming pool. Good breakfast

Cons:

Room. Toilet didn't flush had to poor water into cistern. Curtains with road light outside were broken (curtain rail) and did not fully draw. Cobwebs in room. Outside porch littered and ash tray overflowing.

Reception staff polite but unhelpful and largely disinterested.

2026-07-03 via Nuitee
L
Louise solo_traveller gb
10
Pros:

Family room was lovely with 2 seperate bedrooms

2026-07-02 via Nuitee
S
Sue couple gb
2
Very poor standard in our room. Toilets in the main reception area were filthy for the three consecutive days we were th
Pros:

Location is great

Cons:

Filthy poor standard rooms

2026-07-02 via Nuitee
M
Mary solo_traveller gb
10
Pros:

I like the location as it is close to all the shops/restaurants/cafes/railway station. Room was nice and big, bed very comfy.

Cons:

Tea and coffee provided in rooms but the fridge could have bottled water in it aswell.

2026-07-01 via Nuitee
C
christine solo_traveller gb
7
Pros:

The location was good

Cons:

Reception was hard to find my room was out of the main hotel again was hard to find

2026-07-01 via Nuitee
P
Polly couple gb
8
Pros:

Good location in town, comfy bed, large room. Nice pool.

Cons:

The hot tub was out of order and the changing facilities were poor.

2026-07-01 via Nuitee
D
Donna solo_traveller gb
8
2026-07-01 via Nuitee
R
Russell couple gb
5
2026-07-01 via Nuitee
M
Michelle couple gb
7
Nice stay over
Pros:

Half way from the isle of Skye over night stay

Cons:

Parking we had to park in a car park away from the hotel and breakfast dear I do not eat meat not much choice if you do not have meat

2026-06-30 via Nuitee
K
KazzaWallz solo_traveller gb
5
Not what I was expecting!
Pros:

The location.

Cons:

The toilet in The Bank House room 409, once flushed took around 10mins to refill as the water trickled into the cistern very loudly, the 2 steps leading out of the bathroom was very dangerous especially if you needed the bathroom at night. In fact all the stairs were very steep. I really had to watch my step and take my time going downstairs. Not ideal for anyone with walking difficulties or even carrying your luggage. I would not stay here again for this reason.

2026-06-30 via Nuitee
K
Kimberly couple us
5
Ok in a pinch due to good location and great breakfast options.
Pros:

Convenient to Blair Castle Highland Games, beautiful church next door. Nice breakfast options.

Cons:

No parking close to room which was located in building across the street from main lodging. Property inside and out in need of repairs and cleaning. Walk way and steps need hand railing.

2026-06-29 via Nuitee
S
Samantha couple gb
7
Brilliant, would definitely come back despite the last comment.
Pros:

Breakfast was excellent, great choices, staff very friendly. Great location so close to the shops. Enjoyed the pool.

Cons:

You weren't allowed to take the dog into the bar area, which was a pity and we had to go elsewhere.

2026-06-29 via Nuitee
M
Morrison solo_traveller gb
8
2026-06-28 via Nuitee
M
Morrison solo_traveller gb
10
Pros:

Friendly and helpful staff. Comfortable beds. Very clean room.

Cons:

The room had everything we needed for a short stay.

2026-06-28 via Nuitee
I
ian solo_traveller gb
10
Pros:

Staff breakfast room

Cons:

Weather

2026-06-28 via Nuitee
J
James couple gb
6
Okay to bed down for the night
Pros:

Room was fine

Cons:

Entrance is disappointing, looks tired.

2026-06-28 via Nuitee