Bank House Pitlochry

Hotels
7.5 (707 reviews)
Bonnethill Road , Pitlochry , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Cons:
Cleanliness issues
Inattentive service at breakfast
Poor bathroom maintenance

Categories

Cleanliness
6.14
Multiple mentions of dirtiness and maintenance issues indicate that cleanliness needs improvement.
Service
8.11
Friendly staff were highlighted, but some comments about inattentiveness affected the score.
Location
8.65
Great location just off main high street, easily accessible.
Room Quality
7.1
Rooms were generally comfortable, but issues with bathroom upkeep diminished the score.
Amenities
7.63
Spa facilities and breakfast received positive feedback, though some were found lacking.
Value for Money
7.09
Some inconsistency in the quality for the price paid raised concerns about value.
Food and Beverage
7.64
Breakfast received mixed reviews with room for improvement on food temperature.
Overall Experience
7.61
Enjoyable stay with various ups and downs; overall satisfaction was maintained.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:54

Property Description

Luxurious Amenities:
Indulge in the hotel's indoor pool, hot tub, fitness centre, and beautiful garden.
Gastronomic Delights:
Relish a delicious meal at the on-site restaurant and unwind with a drink at the bar.
Comfortable Accommodations:
Experience a relaxing stay in well-equipped rooms featuring modern amenities.

To book your stay at The Bank House at Scotland's Hotel and create unforgettable memories in Pitlochry, visit our website or call our 24-hour front desk.

Important information:

Bank House is a separate building from the main Scotland's Spa Hotel.

All facilities like bar and restaurant are in the main hotel but guest staying in the Bank House are very welcome to use the facilities as the please.

The Bank House is Dog Friendly and there is no charge for Dogs staying in the Bank House. While the guests are very welcome to use the main hotel, the main hotel is not Dog Friendly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 707 reviews
Cleanliness: 6.14
Service: 8.11
Location: 8.65
Room Quality: 7.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 7.61
E
Emma solo_traveller gb
7
2026-09-12 via Nuitee
N
Nigel solo_traveller gb
7
2026-09-12 via Nuitee
K
K solo_traveller nl
8
Pros:

Prima service heerlijk ontbijt

Cons:

Iets gedateerd. Maar alles is heel.

2026-09-10 via Nuitee
I
Ioan solo_traveller it
7
Pros:

Shops and pubs are a 5 minute walk away.
Parking area (by Scotland's Spa Hotel).

Cons:

Bathroom was pretty dirty.
Small parking area in front of the hotel to unload the luggage.
Windows are hard to open; the air inside was very heavy.

2026-09-09 via Nuitee
A
Antonio family_with_children ca
5
Pros:

Location

Cons:

Property is in need of an upgrade, beds were extremely hard, carpets were stained. Rooms looked tired

2026-09-09 via Nuitee
B
Bandhi couple be
8
Très bien !
Pros:

Réellement situé dans un ancien bâtiment de la Bank of Scotland (même si on ne s'en rend pas bien compte, sauf dans le hall d'entrée de la tour principale), il s'agit en réalité d'une annexe à l'hôtel situé juste à côté, dont on peut bénéficier de tous les services (parking, piscine, repas, petit salon, réception et bar H24, etc.), l'établissement est correct et agréable.
Chambre et salle de bain spacieuses et très lumineuses, lit confortable.
Très bien situé, dans une rue calme à 50m de la rue principale et de toutes les commodités (pubs, restaurants, commerces, etc.)

2026-09-09 via Nuitee
T
Tanti solo_traveller mt
5
Pros:

It was central

Cons:

Not very clean, was dusty and furniture and bathroom old

2026-09-08 via Nuitee
M
Marta couple es
6
Cons:

El baño súper antiguo y mal cuidado

2026-09-07 via Nuitee
K
Klaus solo_traveller de
10
Pros:

Personal unwahrscheinlich freundlich und hilfsbereit! Es gab bei nichts Probleme!
Frühstück ein Gedicht, sehr gut! Personal beim Frühstück super freundlich und hilfsbereit. Da begann der Tag super!

Cons:

Dass unser Urlaub vorbei war, und wir wieder gehen mussten. 😀 die Beleuchtung im Zimmer (Lampen) waren etwas dürftig.

2026-09-07 via Nuitee
L
Lorna couple gb
7
Comfortable stay in the lovely Pitlochery
Pros:

Good location and nice Spa facilities

Cons:

Hotel was a bit dated and our room was across the road from the hotel

2026-09-06 via Nuitee
S
Susan couple gb
8
2026-09-06 via Nuitee
L
Linda extended_group gb
10
Came up for a theatre night and it was lovely
Pros:

Location was good but if you’re not good at hills be careful

Cons:

Nothing, it was great

2026-09-06 via Nuitee
C
Cassie couple au
8
We had a nice stay.
Pros:

Location. Other facilities we had use of. Good buffet breakfast.

Cons:

The bed linen was a bit light and there were no extra blankets.

2026-09-05 via Nuitee
J
Janice couple gb
10
2026-09-05 via Nuitee
R
Robert couple de
9
Pros:

Früstuck

Cons:

Nichts

2026-09-05 via Nuitee
D
David couple au
8
Could of stayed longer in this location plenty to do
Pros:

The location was great

Cons:

Was seperate to the main accommodation

2026-09-03 via Nuitee
A
Angela family_with_children gb
7
It was an enjoyable stay , would visit again but as I said some tlc and upgraded .
Pros:

Breakfast was lovely
Location fantastic
Staff were very helpful
Liked the size of the room
Bed super comfy and clean

Cons:

The room was just a bit tired
Needing some TLC
Curtains off the hooks
Light out in bathroom
Carpet needs cleaned
A deep clean required
Door a little difficult with key entry
The swimming pool needing upgraded also as being advertised as a spa hotel , I would have been disappointed, although the treatment rooms looked nice enough

2026-09-03 via Nuitee
C
Calvin solo_traveller gb
9
Pros:

Staff were friendly and helpful. Pitlochry was lovely. Room was really spacious. Road was really quiet so no evening disturbances.

Cons:

The shower barely trickled. Everything else was great.

2026-09-02 via Nuitee
T
TravelingSam couple se
9
2026-09-02 via Nuitee
A
Aaron & Gina solo_traveller au
10
Beautiful room close to rown
Pros:

Good size room with queen bed and nice size bathroom.
Didn't use the extra facilities but plenty their ro be done.
100 metre walk to main street.

Cons:

Nothing

2026-09-02 via Nuitee