The Board Inn

Hotels
6.9 (290 reviews)
1, Market Place Hawes , Hawes , gb

Free

Facilities

Parking
Free Parking
Non-smoking rooms
Heating
Non-smoking throughout
Private parking
Daily housekeeping
Shared lounge/TV area
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Central location
Cons:
Tired room decor
Issues with heating and cleanliness

Categories

Cleanliness
6.48
The rooms were described as clean, but some mention of wear and an unfixed extractor fan hints at areas for improvement.
Service
7.95
Friendly staff mentioned multiple times; overall a positive impression of service.
Location
7.99
The location is noted as central and convenient, positively impacting the overall experience.
Room Quality
5.94
Mixed sentiments about room comfort, including mentions of tired decor and a slightly uncomfortable bed.
Amenities
5.97
Shared bathrooms and a lack of certain in-room amenities received criticism.
Value for Money
6.43
Breakfast and reasonable pricing noted as positives, but some issues with room comforts affect perceived value.
Food and Beverage
7.98
Multiple positive mentions of the breakfast quality.
Overall Experience
6.45
Generally a positive stay with enjoyable moments, but affected by minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:52

Property Description

Charming Accommodation
Experience cozy rooms with modern amenities including a flat-screen TV and a private bathroom for a comfortable stay at OYO The Board Inn.

Convenient Location
Located near popular attractions such as Aysgarth Falls and Richmond Castle, our hotel is the perfect base for exploring the scenic beauty of Hawes.

Delicious Breakfast Options
Start your day right with a delicious buffet or continental breakfast served at OYO The Board Inn.

Book your stay now for a memorable experience in Hawes at OYO The Board Inn.

Important information:

Please note that check-in is not available after 9:00 PM.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 290 reviews
Cleanliness: 6.48
Service: 7.95
Location: 7.99
Room Quality: 5.94
Amenities: 5.97
Value for Money: 6.43
Food and Beverage: 7.98
Overall Experience: 6.45
D
David solo_traveller gb
3
Awful nights sleep which could have been avoided
Pros:

Super friendly staff,
really good breakfast
Clean and tidy
Excellent location

Cons:

Unfortunately I had the worst nights sleep I've ever had on a trip,the door to the room is that badly fitting it let's light in from the landing also it wouldn't offer any protection in a fire,the light i could get around but the room has a door leading to the room next door which offers zero sound proofing,I was kept awake whilst the guests next door chatted and watched TV,probably at a normal volume in their veiw but it was like they were in the room with me, that went quiet so I managed an hour or so sleep before being woken up by another guest shouting and swearing at someone to be quiet,I'm guessing they had the same issue as me. I was then kept awake with the guest next door to me snoring as again its like you're sharing a room,there's absolutely zero sound deading from the door,I contemplated sleeping in my van in the car park at one point and if I hadn't had a drink in the evening I'd have drove home.it completely ruined my birthday trip and wasted £112,I had plans the following day to see more of the dales and climb pen y ghent but ended up coming home after around 2 hours sleep,I've raised this directly with the guesthouse through here as there was nobody to chat too when leaving but had pretty much been fobbed off,all in all a disappointing experience which could have been saved if I was told to bring ear plugs,something I shouldn't have to in a hotel but still!

2026-07-25 via Nuitee
D
Dianne solo_traveller gb
7
Pros:

Good location.

Cons:

Furniture and fittings are old, dated and scruffy, but it's reflected in the price.

2026-07-25 via Nuitee
J
Joanne couple gb
8
Comfortable and lovely views.
Pros:

Location was perfect for our walk and stay.

Cons:

Breakfast was lovely but was quite a wait.

2026-07-22 via Nuitee
B
Barbara Louise solo_traveller gb
3
A disappointing stay
Pros:

Central position in town.

Cons:

The room we suspect has had a revamp recently but the builders dust was very evident (someone with a dust allergy would have had a nightmare). The back of the TV thick dust, shower ( not had a revamp) broken and very slow to drain. Light bulbs missing. Internet information in room incorrect, depressing view out of the window of overgrown gutters. There is no longer a bar downstairs it’s closed. You have to go to next door for breakfast ( out then in again ) which was ok but nice weather. Grossly overpriced for the standard of accommodation, we had paid the same the night before and it was no comparison, previous night lovely. On bikes and sat outside for an hour as notice on door said check in at 3pm. This time arrived and no one arrived to unlock. Very poor. Disgusting freezer in the lobby area. Overpriced at £100 and I did a random check for Friday night which came out at €238!!!! Sorry but things need to change the way this property is listed. A refund would be nice …….

2026-07-22 via Nuitee
K
Karen solo_traveller gb
7
A little disappointed
Pros:

The room was very nice and clean, beds were very comfortable, and was perfectly situated.

Cons:

The breakfast was served in a different hotel, although just next door, it was not ideal, it also took 20mins and me having to call the OOH person to even be noticed and situated for breakfast. They do not serve food at all at the hotel, and the bar closed at 22.00. Last time we visited in 2022 they served lovely food there, and was one of the reasons we chose to go back.

2026-07-20 via Nuitee
C
Cheryl couple au
6
2026-07-15 via Nuitee
R
Roger family_with_children au
6
2026-07-15 via Nuitee
S
Shipley solo_traveller gb
2
Pros:

Location was good

Cons:

Pub wasn't open.
Did not clean room while we were there.

2026-07-15 via Nuitee
A
Alan solo_traveller gb
6
Not nessary.
Pros:

It was adequate.

Cons:

it was good for my needs.

2026-07-14 via Nuitee
G
Gilli couple gb
8
Lovely friendly staff
Pros:

Personal smashing welcome from very helpful staff member. Large room with sofa and plenty of space for all our gear. Breakfast in the morning was super, continental and cooked. Very tasty

2026-07-13 via Nuitee
M
maureen solo_traveller ie
7
2026-07-11 via Nuitee
T
Tony couple gb
4
Disappointing
Pros:

Great location. Nice breakfast.

Cons:

Given twin room despite booking double. Light above sink and bed not working. No milk in room despite other tea making facilities. Hand soap dispenser empty - asked for some soap - not forced. Very tired room. Paint peeling on ceiling in shower.

2026-07-10 via Nuitee
D
Dennis solo_traveller nl
7
2026-07-09 via Nuitee
P
Peters solo_traveller gb
3
2026-07-09 via Nuitee
G
Gillian couple gb
1
Very disappointing as the location is perfect and breakfast lovely.
Pros:

Location was great.

Cons:

Very dated, badly needs refurbished, bed was uncomfortable, noisy room due to constant humming noise from outside, bathroom awful and shower over bath did not work.
However we were given another room at the adjacent hotel when I said I was not happy with the room.

2026-07-07 via Nuitee
D
Donald couple ca
9
2026-07-07 via Nuitee
S
Susan family_with_children gb
9
Wonderful location
Pros:

Breakfast was lovely.. fantastic choice.. bar staff at the board inn where lovely..

2026-07-05 via Nuitee
B
Barbara couple gb
6
A good location for our reason for staying there. Everything else was good.
Pros:

Good. Not convenient having to go next door for breakfast unable to get in on our return..

Cons:

The toilet seat was stained. Unable to reach the bathroom window which was opened wide.

2026-07-05 via Nuitee
D
Dennis solo_traveller gb
4
Pros:

Location.

Cons:

Bar closed at 7:30.!!!

2026-07-02 via Nuitee
C
Cameron solo_traveller gb
8
Comfortable good value stay
Pros:

Market square location is great.

Cons:

Rooms a little dated but priced accordingly.

2026-07-02 via Nuitee