GEMS YUFUIN Hotel and Spa Cafe Bar

Hotels
8.9 (99 reviews)
湯布院町川北2−11 , Yufu , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Laundry
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Helpful staff
Good amenities
Cons:
No elevator
Some cleanliness issues
High pricing for certain services

Categories

Cleanliness
8.53
The environment is clean and comfortable, but there was a mask found left by a previous guest.
Service
9.2
Staff was very polite and helpful, assisting with luggage and providing good service.
Location
9.44
Excellent location, very close to the station and convenient to shops.
Room Quality
8.69
Rooms are spacious and comfortable, though some lack an elevator.
Amenities
8.72
Good amenities, although some features like sauna were noted as less effective.
Value for Money
8.58
Price is considered high for the services offered, but the location and comfort justify the cost.
Food and Beverage
8.93
Breakfast is simple yet delicious, with good options available.
Overall Experience
9.1
Overall a very good experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:43

Property Description

Luxurious Accommodation
Indulge in air-conditioned rooms with a seating area, flat-screen TV, and free WiFi.

Relaxing Spa
Unwind in the private bathroom with a shower or pamper yourself at the spa and cafe.

Scenic Surroundings
Explore nearby attractions like Kinrinko Lake and Yufuin Station during your stay.

Don't miss the chance to immerse yourself in luxury at GEMS YUFUIN Hotel and Spa Cafe Bar. Reserve your room now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 99 reviews
Cleanliness: 8.53
Service: 9.2
Location: 9.44
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.93
Overall Experience: 9.1
S
Siriwan • extended_group • th
10
Pros:

Lovely, convenience place to stay. Staff were helpful. Check-in process was easy. We got a lovely hand-written welcome message place on the table, that was so nice. Location was excellence as it is close to bus & train station, restuarants.

2026-10-25 • via Nuitee
若主 • extended_group • tw
8
Pros:

這次住宿附早餐和晚餐，都很不錯，飯店地理位置好。有問題寄e-mail，飯店也都很有耐心及細心回覆，員工服務態度也很好！

2026-10-24 • via Nuitee
燕姍 • family_with_children • tw
10
2026-10-23 • via Nuitee
H
Heinz • couple • ch
8
Pros:

Tolles grosses Zimmer, alles relativ neu.
Preis angemessen bei einer 4-er Belegung des Zimmers.

Cons:

Frühstück mager.
Es hat nur ein Onsen, dass alternierend verwendet werden kann. Dies wurde uns erst nach der Buchung mitgeteilt, schade.

2026-10-20 • via Nuitee
Y
Yi Chieh • extended_group • tw
10
2026-10-20 • via Nuitee
C
CHIH PO • extended_group • tw
10
2026-10-13 • via Nuitee
A
aiting • couple • tw
10
住宿點安靜，房間不小有客廳，有趣的上下舖住宿
Pros:

離車站超市近

Cons:

無

2026-09-17 • via Nuitee
Y
Yu Ju • family_with_children • tw
10
服務態度很好，離車站很近
Pros:

服務態度很好

2026-09-06 • via Nuitee
C
CHIA LIN • family_with_children • tw
8
2026-09-01 • via Nuitee
B
BECKY • extended_group • hk
9
2026-08-25 • via Nuitee
H
HSUAN HSI • extended_group • tw
9
2026-08-23 • via Nuitee
H
HYEONCHAN • solo_traveller • kr
10
Pros:

방 넓고 청결합니다.
직원분 응대나 설명도 친절하셨고,
1층이 카페인건물에서 윗층에 숙소가 있는데 숙박객은 카페음료 반값으로 판매하는것도 있습니다.
내려가면 작고 깨끗하게 사우나도 있고 항상 물을 틀어놔서 깨끗하고 좋은탕에 들어갈 수 있던것도 좋았습니다.
객실 안에도 욕조가 있는데 살짝 어두운 조명이라 분위기가좋으니 사용해 보시면 좋을것같습니다.
역에서 조금만걸어나오면 있어서 위치도좋습니다.

2026-08-19 • via Nuitee
H
hironori • solo_traveller • jp
10
Pros:

スタッフさんの対応が良くチェックイン時からストレスなく過ごせた。
客室の雰囲気が期待通りだった。

Cons:

特になし

2026-08-17 • via Nuitee
Y
YAMASAKI • solo_traveller • jp
9
Pros:

駅から近く、街探索に適していた

2026-08-11 • via Nuitee
M
Maggie • family_with_children • tw
10
Pros:

地點太棒了，車站旁二分鐘

2026-08-10 • via Nuitee
吳嘉芬 • solo_traveller • tw
8
2026-08-09 • via Nuitee
J
John • solo_traveller • nz
7
Cons:

Bedding is uncomfortable, the price is expensive to compare the facilities and extra charge.

2026-08-06 • via Nuitee
依婷 • extended_group • tw
10
2026-08-04 • via Nuitee
C
CHIA-LIN • couple • tw
10
Pros:

很完美的住宿體驗

Cons:

沒有

2026-07-23 • via Nuitee
Y
yasuomi • couple • jp
10
2026-07-20 • via Nuitee