Pestana Trópico

Hotels
•
Pestana Hotel & Resorts
8.3 (1989 reviews)
Prainha , Praia , cv

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Spacious rooms
Nice hotel ambiance
Cons:
Noisy environment
Worn rooms
Limited neighborhood amenities
Cold swimming pool

Categories

Cleanliness
8.21
General cleanliness was appreciated; however, some reviews mentioned issues with room conditions, affecting perception.
Service
8.98
The staff is friendly and professional, making for a pleasant experience.
Location
8.72
Good location for exploring nearby areas, despite minor comments about the surrounding amenities.
Room Quality
7.67
Some rooms reported as worn out with outdated furniture, but spacious overall.
Amenities
8.2
Amenities were mostly satisfactory; however, the pool temperature was noted as a negative.
Value for Money
7.66
Several comments suggest the hotel may not meet expectations relative to its pricing.
Food and Beverage
8.51
Food quality received positive remarks, though breakfast was noted as sometimes monotonous.
Overall Experience
8.48
Despite some drawbacks, the overall stay was enjoyable for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:20

Property Description

Luxurious Oceanfront Property

Stunning Views and Modern Amenities
Enjoy breathtaking views of the ocean from our spacious rooms, equipped with LCD TVs and comfortable seating areas. Relax by the outdoor swimming pool or stay active in our fitness room.

Delicious Dining and Convenient Services
Start your day with a delicious buffet breakfast and savor local and international cuisine at our onsite restaurant. Take advantage of free Wi-Fi, car rental services, and complimentary private parking during your stay.

Explore Santiago Island
Conveniently located just 200 meters from the main beach and a short walk to the old town, Pestana Tropico Ocean & City Hotel is the perfect base for exploring Santiago Island.

Book your stay now and experience the perfect blend of luxury and convenience at Pestana Tropico Ocean & City Hotel.

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

Please note that dinner-included rates do not include drinks.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1989 reviews
Cleanliness: 8.21
Service: 8.98
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.51
Overall Experience: 8.48
J
JOAO • solo_traveller • pt
10
Pros:

O principal: simpatia dos funcionários e atenção com o cliente. Destaco também a qualidade das instalações, pequeno almoço ótimo e variado. O restaurante Creole é bastante bom, o bar de convívio ao lado da piscina é muito confortável.

Cons:

A piscina é de água salgada e, por vezes, principalmente de tarde, a mistura sal e água quente tornava-a ligeiramente desconfortável. De qualquer forma, prefiro sempre praia e as opções muito perto do hotel eram boas.

2026-07-09 • via Nuitee
F
Francisco • family_with_children • pt
8
Confortável
Pros:

Comodidades

Cons:

Alguns funcionários pouco simpáticos

2026-07-08 • via Nuitee
A
anahory • family_with_children • pt
9
2026-07-07 • via Nuitee
H
Helem • couple • it
10
Ótima escolha.
Pros:

A estrutura é mantida muito bem, organizada e limpa. O staff merece nota 10 pela gentileza. Realmente não mediram esforços para nos ajudar e nos fazer sentir em casa. Um agradecimento especial à Ana que nos deu informações preciosas.

2026-07-07 • via Nuitee
A
alves_oliveira • solo_traveller • br
8
Excelente instalação.
Pros:

Quarto espaçoso e excelente localização.

Cons:

Erro na cobrança das diárias.

2026-07-03 • via Nuitee
L
Luis • family_with_children • us
7
2026-07-03 • via Nuitee
T
Tselika • solo_traveller • gr
9
2026-07-01 • via Nuitee
F
Fabienne • family_with_children • fr
5
Décevant
Pros:

Pas grand chose très impersonnel et froid avec personnel très peu aimable

Cons:

Impersonnel, piscine trop salée, personnel peu aimable, chambre au troisième étage sans aide pour porter les bagages, une souris vu dans le couloir et cafards sur les serviettes demi bar.

2026-07-01 • via Nuitee
R
Rui • couple • pt
8
2026-06-29 • via Nuitee
J
jose antonio • extended_group • es
8
Calidad razonable, precio europeo.
Pros:

las habitación grandes, la piscina de agua salada, el desayuno.

Cons:

está un poco lejos del centro, no tiene ascensor para subir a la primera planta, hay pocas hamacas en la piscina,

2026-06-29 • via Nuitee
F
Filomena • solo_traveller • gb
8
2026-06-29 • via Nuitee
M
Marques • solo_traveller • pt
8
Pros:

Quarto, pequeno almoço, localização, staff

Cons:

Obras no hotel e barulho associado durante todo o dia

2026-06-27 • via Nuitee
M
marilia • extended_group • ao
5
agradável, mas sem requinte.
Pros:

tamanho do quarto e varanda, piscina.

Cons:

Roupa de cama e banho muito velhos. Ginásio velho e muito pequeno.
Decoração muito antiga. Pouco glamour.

2026-06-26 • via Nuitee
A
Andreia Carina • couple • pt
10
Gostei de tudo desde a simpatia dos funcionários á instalação e comodidades. Tudo muito limpo e perfumado. Cama muito co
Pros:

Gostei de tudo desde a simpatia dos funcionários á instalação e comodidades. Tudo muito limpo e perfumado. Cama muito confortável. Super recomendo. Pequeno almoço maravilhoso

2026-06-26 • via Nuitee
A
Andreia • family_with_children • pt
9
Muito tranquila e agradável
Pros:

A cama, localização e staff

Cons:

Falta de animação

2026-06-25 • via Nuitee
B
Boaventura • couple • mz
7
Pros:

Hotel tranquilo e seguro. O pequeno almoco foi bom mas sempre o mesmo em 6 dias. Os funcionarios sao muito prestáveis

Cons:

os quartos não tem uma chaleira e não oferecem sequer agua

2026-06-24 • via Nuitee
E
Elsa • solo_traveller • pt
10
Pros:

Adorei absolutamente a minha estadia no Pestana Trópico! O hotel é fantástico, muito limpo, organizado e com uma atmosfera incrivelmente tranquila. A área da piscina é maravilhosa, perfeita para relaxar ao fim do dia. O pequeno-almoço é muito completo, variado e saboroso. Mas o verdadeiro destaque vai para o staff: todos os funcionários são de uma simpatia extrema, atenciosos e sempre prontos a ajudar com um sorriso. A localização é excelente, perto do mar e com ótimos acessos. Recomendo vivamente e voltarei de certeza absoluta!

2026-06-24 • via Nuitee
O
Ogheneruona • solo_traveller • gb
8
2026-06-20 • via Nuitee
S
Sergio • solo_traveller • cv
8
2026-06-20 • via Nuitee
P
Per • couple • no
9
2026-06-20 • via Nuitee