Hotel Sentral Melaka @ City Centre

Hotels
7.3 (2110 reviews)
No 20 Jalan Tun Sri Lanang City Centre Melaka , Melaka , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good location
Cons:
Cleanliness issues
Limited food options
Room facilities needed maintenance

Categories

Cleanliness
6.1
Several mentions of cleanliness issues, including dirty bathrooms and bugs.
Service
8.56
Staff were described as polite and helpful, despite some service delays.
Location
8.1
Conveniently located near attractions.
Room Quality
7.06
Spacious rooms, but some complaints about specific room issues.
Amenities
7.59
Amenities are generally okay, but certain facilities such as the pool had issues.
Value for Money
7.05
Value is acceptable for the price, though some areas need improvement.
Food and Beverage
6.6
Breakfast options could be improved based on the reviews.
Overall Experience
7.37
Overall experience balances some issues with pleasant aspects; feedback indicates some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:00

Property Description

Hotel Sentral Melaka, centrally located, features modern rooms with free Wi-Fi and an outdoor pool. Choose from 2 dining options.

Convenient Location
Enjoy proximity to Jonker Street and Mahkota Parade Shopping Centre, a short walk or drive away.

Comfortable Accommodations
Relax in air-conditioned rooms with flat-screen TV, tea/coffee facilities, and en suite bathroom.

Amenities
Utilize 24-hour front desk, luggage storage, banquet facilities, and complimentary parking. Indulge in local and international cuisines at the on-site restaurant or grab a snack at the café.

To experience luxury and convenience, book your stay at Hotel Sentral Melaka today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that from 1 April 2014, all bookings are subjected to a MYR 2 Heritage Tax per room per day.

Please note that early check-in and late check-out are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 2110 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 6.6
Overall Experience: 7.37
S
SITI SALMAH • couple • my
8
It good and convinient to stay
Pros:

Nice and clean

Cons:

None

2026-07-24 • via Nuitee
P
Persenna • couple • my
1
2026-07-24 • via Nuitee
A
Aida • family_with_children • my
10
Pros:

Breakfast need to improve

Cons:

Nil

2026-07-20 • via Nuitee
R
Roslan • solo_traveller • sg
2
2026-07-14 • via Nuitee
F
FIE • solo_traveller • my
5
Pros:

The service from the staff is good

Cons:

The toilet is dirty expecially at the toilet bowl n door, and also a bit smelly from the carpet when we go out from the lift to the room.

2026-07-12 • via Nuitee
A
aisyah • couple • my
5
Okey
2026-07-12 • via Nuitee
A
Atikka • solo_traveller • my
4
Pros:

Semua ok..cume aircond kurg sejuk bilik 318..

Cons:

Book kat booking.com katil king..tapi dpt katil single..

2026-07-07 • via Nuitee
S
Syadian • couple • my
5
2026-07-04 • via Nuitee
A
Aishah • family_with_children • my
8
2026-07-03 • via Nuitee
I
Ismail • solo_traveller • my
9
Pros:

Layanan mesra pengguna, bilik bersih.

2026-07-02 • via Nuitee
L
Latif Bin Mohd • couple • sg
10
2026-07-02 • via Nuitee
N
Nasrudin Johari • solo_traveller • my
7
2026-06-29 • via Nuitee
S
shikin lee • solo_traveller • my
7
2026-06-28 • via Nuitee
S
Saidah • solo_traveller • my
10
Pros:

Environment

Cons:

Nothing

2026-06-28 • via Nuitee
N
Nurilyana • family_with_children • my
8
2026-06-23 • via Nuitee
S
SALIM • solo_traveller • my
10
2026-06-21 • via Nuitee
S
Suhariyah • solo_traveller • my
8
2026-06-20 • via Nuitee
H
HANS • extended_group • de
5
The hotel is not my cup of tea.
Pros:

The hotel is located well, not far from the riverside. Further to this it has a lot of parking space.

Cons:

The hotel is old and some of the fittings in the bathroom are broken. I guess the Management don't have the means to maintain the premises well.

2026-06-19 • via Nuitee
Y
Yusdi • couple • my
10
2026-06-18 • via Nuitee
B
Beldandy • solo_traveller • my
5
Pros:

Cleanliness esp toilet

Cons:

Staff constantly chatting even with customer in front

2026-06-13 • via Nuitee