Hotel Sentral Melaka @ City Centre

Hotels
7.3 (2116 reviews)
No 20 Jalan Tun Sri Lanang City Centre Melaka , Melaka , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Helpful staff
Good location
Cons:
Cleanliness issues
Limited food options
Room facilities needed maintenance

Categories

Cleanliness
6.1
Several mentions of cleanliness issues, including dirty bathrooms and bugs.
Service
8.56
Staff were described as polite and helpful, despite some service delays.
Location
8.1
Conveniently located near attractions.
Room Quality
7.06
Spacious rooms, but some complaints about specific room issues.
Amenities
7.59
Amenities are generally okay, but certain facilities such as the pool had issues.
Value for Money
7.05
Value is acceptable for the price, though some areas need improvement.
Food and Beverage
6.6
Breakfast options could be improved based on the reviews.
Overall Experience
7.37
Overall experience balances some issues with pleasant aspects; feedback indicates some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:00

Property Description

Hotel Sentral Melaka, centrally located, features modern rooms with free Wi-Fi and an outdoor pool. Choose from 2 dining options.

Convenient Location
Enjoy proximity to Jonker Street and Mahkota Parade Shopping Centre, a short walk or drive away.

Comfortable Accommodations
Relax in air-conditioned rooms with flat-screen TV, tea/coffee facilities, and en suite bathroom.

Amenities
Utilize 24-hour front desk, luggage storage, banquet facilities, and complimentary parking. Indulge in local and international cuisines at the on-site restaurant or grab a snack at the café.

To experience luxury and convenience, book your stay at Hotel Sentral Melaka today!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that from 1 April 2014, all bookings are subjected to a MYR 2 Heritage Tax per room per day.

Please note that early check-in and late check-out are subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 2116 reviews
Cleanliness: 6.1
Service: 8.56
Location: 8.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 6.6
Overall Experience: 7.37
N
Nur • solo_traveller • my
10
2026-10-31 • via Nuitee
R
ROSLINA • family_with_children • my
9
2026-10-29 • via Nuitee
K
Khairul • family_with_children • my
8
Pros:

Location hotel terbaik, mudah nak jalan2 bandar hilir. Sebelah kg moten. Servis A+..pekerja ramah, senang nak minta tolong apa2. Makanan best... facility OK..

Cons:

Cadar katil dan bantal bau hapak dan berhabuk. Maybe bilik dah lama takda org..itu je..yg lain gred A Alhamdulillah..

2026-10-29 • via Nuitee
F
Farah • family_with_children • my
8
So far so good just for one night stay👍
Pros:

Near to shopping places,delicious breakfast and love the bathtub

Cons:

Aircond in the living room not cool..aircond in the bedroom take longer time to cool..sometimes can smell people smoking..and the cabinet is quiet smelly,dusty and there a little bit stain on the floor..

2026-10-29 • via Nuitee
T
Termizi • extended_group • my
10
Excellent
Pros:

Excellent.

Cons:

None

2026-10-26 • via Nuitee
A
Amir • family_with_children • my
8
A pleasant place to stay!
Pros:

Room is spacious and clean.

Cons:

Dirt accumulated in the deepest pool area. Room lighting need to be brighter.

2026-10-23 • via Nuitee
S
Sadiah yunus • solo_traveller • my
8
2026-10-23 • via Nuitee
A
Abd Rahim • solo_traveller • my
8
Pros:

great

Cons:

great

2026-10-22 • via Nuitee
T
trading • family_with_children • my
10
sangat selesa.semuanya di bandar
Pros:

room sangat bersih

Cons:

tiada

2026-10-20 • via Nuitee
Y
Yee Huei • family_with_children • my
9
2026-10-20 • via Nuitee
A
Ancilitha • family_with_children • my
5
2026-10-18 • via Nuitee
N
nebjorn79 • family_with_children • my
8
Pros:

Friendly staff, easy check in and late checkout accessible with an affordable hourly rate fee.
Ballroom is fine too

2026-10-18 • via Nuitee
A
Addy • solo_traveller • my
3
2026-10-15 • via Nuitee
S
surina • family_with_children • my
4
Pros:

Large room

Cons:

The toilet was not cleaned properly

2026-10-14 • via Nuitee
A
asni • extended_group • my
6
2026-10-13 • via Nuitee
R
Ravi Kumar • couple • my
3
Old hotel, morning breakfast normal only, ard 9:15am most of the food already finish. The owner need to refurbish asap.
Pros:

Nearer to town ship

Cons:

Furniture Old & pest issue, alots of cockroaches, toilet shower water flow is very slow. Bed & blanket is with stain, low lighting inside room.

2026-10-11 • via Nuitee
A
Adib • couple • my
8
2026-10-10 • via Nuitee
F
fauziah • family_with_children • my
8
Pros:

room comfort

Cons:

nothing

2026-10-08 • via Nuitee
C
Cito • solo_traveller • my
10
Pros:

Sangat selesa dengan keadaan bilik

Cons:

Tiada

2026-10-07 • via Nuitee
M
Mohan • solo_traveller • my
10
Pros:

Room

Cons:

Maintenance late response

2026-09-17 • via Nuitee