Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Ironing service
Private check-in/check-out
Kid meals
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room dark and dated
Communication barriers reported

Categories

Cleanliness
7.89
Multiple comments mentioned issues like cleanliness levels, such as old furniture and dark rooms.
Service
8.86
Many reviews praised the friendliness and attentiveness of staff.
Location
9.4
Consistent mention of ideal location and accessibility in various reviews.
Room Quality
7.35
Comments indicated some rooms were dark and dated.
Amenities
8.38
Amenities received mixed feedback, with some stating good breakfast and pool, but others mentioning cleanliness issues.
Value for Money
8.84
Generally viewed as a good value considering the location.
Food and Beverage
8.39
Breakfast was frequently mentioned positively.
Overall Experience
8.86
Overall experience was positive with a few notable service and cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:43

Property Description

Luxurious Accommodation
Hotel AT THE PARK offers modern and comfortable units with private bathrooms, air conditioning, and flat-screen TVs. Relax in style after a day of exploring Cartagena's attractions.

Prime Location
Conveniently located near Marbella Beach and Cartagena's Walls, our hotel is the perfect base for exploring the city. Enjoy easy access to Bolivar Park, Cartagena's Gold Museum, and more.

Convenient Amenities
Stay connected with our free WiFi and unwind in the shared lounge. With a fridge in every room, you can keep your favorite snacks and beverages close at hand.

Book your stay at Hotel AT THE PARK now to experience the best of Cartagena!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children ages 3 and older are allowed.
    People 3 years old and over stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 693 reviews
Cleanliness: 7.89
Service: 8.86
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
M
Marcos • couple • ar
9
Ubicación perfecta y comodidad en el corazón de San Diego, dentro del Centro Historico
Pros:

La ubicación es inmejorable, justo frente a la plaza en el barrio de San Diego, lo que nos permitió caminar por el centro histórico con total comodidad. Destaco la practicidad para gestionar la reserva y la estadía sin complicaciones de pagos internacionales o links externos. Es un lugar ideal y muy práctico para descansar luego de un día entero de excursiones.

Cons:

La estadía fue excelente, todo estuvo acorde a lo esperado y no tuvimos ningún inconveniente

2026-05-30 • via Nuitee
S
Sandro • couple • br
7
2026-05-30 • via Nuitee
C
carlos • solo_traveller • us
7
Excellent location, but only for sleeping. Very basic and not very inviting. Breakfast also very basic
Pros:

Location

Cons:

Decor and ambiance and flooring can be improved

2026-05-29 • via Nuitee
L
Laura Sofía • couple • co
7
Buena ubicación y comodidad
Pros:

La ubicación es excelente. La habitación 303 muy recomendada. Nos gustó mucho, espaciosa y estaba muy limpia. El chico de la recepción muy amable, nos ayudó mucho con el televisor y la chica del restaurante muy atenta

Cons:

Podría variar el desayuno, la habitación del mezzanine no nos pareció acorde al precio. El baño Pedimos cambio de habitación y el chico de la recepción nos dio la 303 y mejoró bastante nuestra estancia. Para la otra habitación de dos pisos se puede mejorar las instalaciones y comodidad

2026-05-24 • via Nuitee
M
Manfred • solo_traveller • de
8
2026-05-17 • via Nuitee
V
vale_ncu • solo_traveller • cr
8
Lugar bonito, barato y estratégico para disfrutar Cartagena
Pros:

La ubicación es muy estratégica. Queda muy cerca de puntos estratégicos y turísticos de la ciudad. Además, el desayuno tenía opciones variadas y ricas. Muy buen precio, buen servicio y excelente ubicación.

Cons:

El baño es muy pequeño. Las escaleras dentro de la habitación dificultaban la movilidad.

2026-05-12 • via Nuitee
J
JINA PAOLA • solo_traveller • co
5
2026-05-08 • via Nuitee
B
benito • solo_traveller • mx
10
2026-05-07 • via Nuitee
R
Rocío • couple • es
8
Buena ubicación
Pros:

La ubicación y las zonas comunes.

Cons:

Las habitaciones no tienen ventanas.

2026-05-05 • via Nuitee
M
MARIA LUIZA • extended_group • br
8
No geral foi bom. O café da manhã deveria ser self servi e, pois torna-se demorado.
Pros:

A cama é confortável, um bom chuveiro.

Cons:

Banheiro. Ao dar a descarga vem um barulho absurdo e inesperado

2026-05-04 • via Nuitee
S
steve • couple • gb
7
I'd happily stay there again
Pros:

Location and wonderful staff. Lovely balcony view.

Cons:

Pipes could be a bit noisy

2026-05-03 • via Nuitee
D
Diego • couple • co
10
2026-05-01 • via Nuitee
J
Julia • couple • de
9
Pros:

Perfectly located in the heart of Cartagena with everything you might need close by. From shops, restaurants and sights to a small park right in front of the hotel. Due to the location, it can get a bit loud in the evening, but we didn’t have any trouble sleeping. The staff was very friendly, even with our limited Spanish everything worked out perfectly.
We didn’t make much use of the breakfast as there were lots of cute cafes close by, but at least to grab a tea or coffee in the morning it is very convenient

2026-04-28 • via Nuitee
A
Alexandre • couple • fr
7
2026-04-27 • via Nuitee
S
sricher • couple • ca
9
Pros:

le personnel souriant et accueillant, un déjeuner composé de fruits frais, d'œufs préparés de différentes façons et bien cuisinés, d'un bon jus de fruits et d'un café, voilà une excellente façon de commencer la journée, sans oublier le pain.

2026-04-26 • via Nuitee
N
niousha • couple • us
2
Pros:

Great location.

Cons:

Dark and gloomy room, bath towels were not provided.

2026-04-22 • via Nuitee
M
Martin Leandro • solo_traveller • ar
10
Pros:

La ubicación y las habitaciones

2026-04-18 • via Nuitee
L
Leonardo • couple • br
10
2026-04-16 • via Nuitee
R
Roberto • couple • cl
10
Muy agradable y recomendable
Pros:

El lugar es muy bello, bien ubicado y limpio

Cons:

Llave del lavaplatos suelta (habitación 206) y en la ducha falta indicar si los contenedores tienen shampoo o acondicionador o jabón

2026-04-16 • via Nuitee
M
Marcin • extended_group • pl
10
Pros:

Lokalizacja - idealna - Stare Miasto. Wszedzie blisko, mnóstwo sklepów i restauracji. Ogromny pokój z antersolą i balkonem. Klimatyzacja

Cons:

Sniadanie słabe, brak komunikacji w j. angielskim. Basen miał brudną wodę i szybko został zamkniety, w niedziele nie był czynny, sic.

2026-04-14 • via Nuitee