LUNA AZUL BY UVAS

Hotels
8.6 (327 reviews)
AV 25 CON CALLE 10 , Cozumel , mx

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Tour desk
Car hire
Currency exchange
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Cons:
Poor breakfast options
Issues with hot water and Wi-Fi

Categories

Cleanliness
8.29
Overall cleanliness was mentioned positively, but some specifics about worn towels and basic amenities suggest room for improvement.
Service
9.06
Service was rated positively in multiple reviews, highlighting friendly staff and willingness to assist.
Location
9
Location was generally seen as good, with convenience to ferry and attractions, though noise from dogs at night was noted.
Room Quality
8.55
Rooms were described as comfortable and clean, but issues with consistency in hot water and internet affected perception.
Amenities
8.48
Amenities such as the pool were noted positively, although breakfast options and Wi-Fi quality were criticized.
Value for Money
8.84
Good value for the price paid, especially given the cleanliness and overall stay.
Food and Beverage
7.79
Breakfast options received multiple negative mentions, described as lacking variety and quality.
Overall Experience
8.76
Overall experience was generally positive, with a recommendation for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:26

Property Description

Luxurious Outdoor Amenities
LUNA AZUL BY UVAS boasts an inviting outdoor swimming pool, a tranquil garden, and a charming terrace, perfect for relaxation and soaking up the sun.

Modern Comforts
Each room at our 3-star hotel features a private patio with a refreshing pool view, a sleek flat-screen TV, and cozy air conditioning. The stylish bathrooms are stocked with complimentary toiletries for your convenience.

Convenient Services
Enjoy the convenience of a 24-hour front desk, a helpful concierge service, and a tour desk to assist with all your travel plans. Additionally, benefit from luggage storage, currency exchange, and a shared lounge during your stay.

Experience the perfect blend of comfort and luxury at LUNA AZUL BY UVAS. Book now for an unforgettable stay in Cozumel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.6
Based on 327 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9
Room Quality: 8.55
Amenities: 8.48
Value for Money: 8.84
Food and Beverage: 7.79
Overall Experience: 8.76
C
CIRO • solo_traveller • it
10
Perfetto per rilassarsi e girare l'isola
Pros:

Tutto

Cons:

Nulla da dire. Ovvio, se alloggi qui ti serve uno scooter. Io ho preso uno scooter vicino al porto ed è stato fantastico.

2026-06-13 • via Nuitee
L
Laura • extended_group • es
10
Como en casa
Pros:

Muy bonito! Parece una urbanización privada, en acogedor. Las habitaciones son amplias y tienen todo lo necesario

2026-06-12 • via Nuitee
J
John • solo_traveller • gb
10
2026-06-09 • via Nuitee
C
CHa1979 • solo_traveller • es
7
Pros:

Era chulo

Cons:

Un poco lejos de todo

2026-06-09 • via Nuitee
L
Leslie • couple • mx
2
Basic accommodation not worth the seemingly good price tag…
Pros:

Where it was located (within easy walking distance of ferry). Staff seemed very lovely and helpful (when you’re at the property).

Cons:

The beds were covered in plastic under sheets which rustled and made you sweat even more during the night, the air conditioning was barely working and there is no fan in the room. We asked for a fan to be brought and eventually got one which was filthy and covered in dust (which I cleaned with bathroom paper). There was still rubbish in the bin from whoever was in the room previously and hair on one of the beds pillows and sheets. The included breakfast was very poor in my opinion - watermelon that had seen better days, fake cheap orange juice that was not real, cheap and very bitter coffee with no milk alternatives for people with dairy intolerance, scrambled eggs with cheap sausage meat inside and refried beans that may have been refried several times. Oh! And 2 slices of the cheapest store-bought bread available.. The staff seemed to be incredible, friendly and helpful when we were at the property, but the reality is they lied to my face about several things being communicated with booking.com and charged us the full stay even though we left a day early (letting them know in good time as a problem had come up at home) and then ignored my requests when I called and messaged them to fix the problem from home..

2026-06-07 • via Nuitee
S
Salvador Gilberto • solo_traveller • mx
5
2026-06-06 • via Nuitee
A
Anafe20 • solo_traveller • de
8
Gutes Preis-Leistungsverhältnis
Pros:

Zimmer war sauber. Ruhige Lage. Supermarkt in der Nähe

Cons:

Ist etwas außerhalb gelegen.

2026-06-04 • via Nuitee
M
Mariana • family_with_children • ar
5
No volvería
Pros:

La pileta

Cons:

El desayuno. Muy pobre

2026-06-04 • via Nuitee
O
Omar • solo_traveller • iq
7
2026-06-04 • via Nuitee
P
Patricia • solo_traveller • mx
10
Pros:

Que estaba todo limpio, el personal muy amable y atento

2026-06-03 • via Nuitee
M
Martina • couple • it
8
2026-05-29 • via Nuitee
N
Natan • couple • br
10
excelente, ótimo preço, piscina ótima
Pros:

excelente hotel, limpo, bem localizado, staff atencioso

Cons:

nada a reclamar

2026-05-29 • via Nuitee
M
Manon • couple • fr
10
2026-05-29 • via Nuitee
A
alejandra • couple • us
8
Pros:

I like the room it was big and beds were comfortable.

Cons:

The surroundings were sketchy but not dangerous. Just the look

2026-05-29 • via Nuitee
N
Nancy • solo_traveller • be
9
Parfait
Pros:

Ambiance, convivialité, serviabilité

Cons:

Rien tout était bien

2026-05-25 • via Nuitee
O
oliver • solo_traveller • be
9
Good hotel
Pros:

Big and comfortable rooms, the ones facing the street also have a small balcony.

Friendly and helpful staff.

Comfortable beds.

Housekeeping is doing a great job preparing the breakfast and cleaning the rooms every.

The general places are well maintained.

Cons:

A bit far from the (touristic) shopping streets and restaurants. 15 - 20 minutes walk depending where you want to go.

The breakfast is good, but they could add some normal bread.

The breakfast starts at 8 am, which is quite late, it could start maybe a half hour earlier, because I went for a couple of days diving and I only had 5 minutes to eat something quickly before I had to leave to the dive shop.

The walls and floor in the bathroom looked a bit worn down, still clean though.

The shower head looked a bit old and rusty.

The hot water is provided by a solar
system, so during the day both the hot water tap and the cold water tap from the shower provided burning hot water and at night (evening) it's only cold water.

Dirty aircon inside = unhealthy air to breathe in.

2026-05-24 • via Nuitee
M
Michele • solo_traveller • mx
10
Está muy cómodo y el personal es súper atento
Pros:

Las habitaciones están muy lindas

Cons:

El desayuno, pensé que era bufette

2026-05-21 • via Nuitee
R
ROGER • couple • fr
10
2026-05-20 • via Nuitee
D
Danae • family_with_children • mx
9
Excelente opción de hospedaje
Pros:

El lugar es amplio y limpio, las camas muy cómodas, excelente ventilación y las cortinas black out permitieron un gran descanso, la alberca linda y el señor de recepción super amable, hasta nos presto una hielera para pasar el rato ameno en la terraza de la alberca, rentamos un bugie y lo dejamos afuera del hotel y todo perfecto.

Cons:

Lo único es que se supone que mi reserva incluía desayuno pero en el hotel nos dijeron que tenia costo extra.

2026-05-19 • via Nuitee
R
Robson Luis • solo_traveller • br
8
2026-05-19 • via Nuitee