Sleep Inn & Suites Pigeon Forge Downtown

Hotels
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Sleep Inn
7.7 (205 reviews)
336 Henderson Chapel Road , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Wifi problems
Need for updates

Categories

Cleanliness
6.66
Several mentions of dirty rooms and issues with cleanliness.
Service
8.63
Staff were friendly and went above and beyond to assist.
Location
8.67
Convenient location with easy access to local attractions.
Room Quality
7.12
Mixed sentiments; some rooms comfortable, but issues noted with airflow and cleanliness.
Amenities
7.65
Pool and hot tub available, but some amenities like internet were lacking.
Value for Money
7.61
Reasonably priced but faced issues that detracted from overall value.
Food and Beverage
7.66
Breakfast options were good, but room for improvement on variety.
Overall Experience
7.63
Experience varied from good to disappointing; some aspects positive, some not.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Convenient Location
Located in Pigeon Forge, just 500 meters from The Grand Majestic Theater, Sleep Inn & Suites Pigeon Forge Downtown offers easy access to nearby attractions.

Comfortable Amenities
Enjoy non-smoking rooms, a seasonal outdoor pool, and a fitness center during your stay. Get a good night's sleep and stay connected with free WiFi.

Delicious Breakfast
Start your day right with a buffet or continental breakfast at the hotel. Indulge in a variety of options to fuel your adventures in Pigeon Forge.

To experience comfort and convenience in the heart of Pigeon Forge, book your stay at Sleep Inn & Suites Pigeon Forge Downtown now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 31, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 205 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
H
Haddox • couple • us
7
2026-05-30 • via Nuitee
J
Jalexis • couple • us
5
Cons:

The room was very small and there wasn’t enough space. The dresser at the door made it very hard to maneuver.

2026-05-30 • via Nuitee
T
Terri • couple • us
7
Needed to clean more if you have an ant problem
Pros:

Close to attractions easy access to property

Cons:

The room was too small couldn’t get around bathroom was ok not much water pressure in shower and no ventilation in bathroom was working

2026-05-25 • via Nuitee
J
Jeff • couple • us
8
Overall it was good.
Pros:

Location was good and reasonable price.

Cons:

The air conditioning did not work properly in our room.

2026-05-25 • via Nuitee
L
Lashanda • couple • us
10
2026-05-24 • via Nuitee
L
Linda • couple • us
10
Pros:

We like it all

2026-05-23 • via Nuitee
S
Stephen • solo_traveller • us
10
Pros:

Love it

Cons:

Nothing

2026-05-22 • via Nuitee
D
Dawn • solo_traveller • us
7
Decent for the money
Pros:

The staff was very friendly. The room was clean.

Cons:

Woke up several times in the night to the smell of weed and cigarettes but I guess that's not really the hotel's fault

2026-05-21 • via Nuitee
C
Candy • solo_traveller • us
9
Pros:

Staff was very friendly.

Cons:

I didn't find anything wrong.

2026-05-19 • via Nuitee
R
Rebekah • solo_traveller • us
9
Pros:

The vibe

Cons:

The leaks every where

2026-05-18 • via Nuitee
M
Maria • solo_traveller • us
4
2026-05-18 • via Nuitee
W
Willa • family_with_children • us
8
Pros:

The location was great. Easy to get to places.

Cons:

The room was small.

2026-05-18 • via Nuitee
B
Beaulah • couple • us
10
It was great
Pros:

The guest and the staff

Cons:

Nothing really it really was ok wish they would supplied the bodywash in the bathroom

2026-05-12 • via Nuitee
J
Jessica Nichole • solo_traveller • us
8
Pros:

The staff were friendly, the bed was comfortable, the walk-in shower was nice and the complimentary breakfast was good with many options.

Cons:

The air conditioner was too loud.

2026-05-12 • via Nuitee
H
Hamilton • solo_traveller • us
8
Pros:

Location, quiet, nice, comfortable, big room for a "junior suite". Lots of room, two beds, fold out sofa bed, big bathroom, good breakfast.

This property is a price conscious GEM!!!!! If you're thinking on it, stop thinking and just do it. The property hits well outside it's price point.

Cons:

For the money, absolutely nothing. It's a gem.

2026-05-11 • via Nuitee
D
David • couple • us
8
2026-05-10 • via Nuitee
J
Jessica Nichole • solo_traveller • us
8
2026-05-10 • via Nuitee
B
Babb • solo_traveller • us
8
2026-05-04 • via Nuitee
C
Crissy • solo_traveller • us
1
Pros:

Place nasty floors nog been clean in months

Cons:

Nasty and the employees look so dam nasty clothes dirty and smelly

2026-05-03 • via Nuitee
J
Jason • solo_traveller • us
5
Was good for what it was needed for.
Pros:

It was right across from the conference center that I was attending a conference at. The room and the bed linen were clean. The bed was comfortable. I haven’t slept that good in awhile.

Cons:

I couldn’t find vending machines and there were no signs indicating any were available. The WiFi was horrible. Low connection that would continuously drop. Could not get the XFinity tv to work.

2026-05-03 • via Nuitee