Kashmir Wellness & SPA Hotel Adults Only

Hotels
9.6 (4231 reviews)
14, Doctor Doshnikov Str. , Velingrad , bg

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent spa facilities
Helpful staff
Outstanding food quality
Tranquil location
Cons:
Noise from machinery
Cluttered interior
Stray dogs in the area
Inconsistent water pressure

Categories

Cleanliness
8.49
Some reviews mention issues such as stray dogs in the area and cluttered interiors.
Service
9.96
Overall, the service received positive remarks for being helpful and attentive.
Location
10
The hotel is well-positioned, noted for its quiet surroundings and scenic views.
Room Quality
8.95
While generally decent, there were complaints about noise from machinery.
Amenities
9.98
The spa and other facilities were highlighted as top-notch and enjoyable.
Value for Money
9.44
Good experiences suggested good value, despite some dissatisfaction on certain aspects.
Food and Beverage
9.99
Dining options received high praise for variety and quality.
Overall Experience
10
Positive sentiments overall, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:36

Property Description

Luxurious Wellness & Spa Facilities
Experience a world of relaxation with our diverse spa offerings including indoor and outdoor pools, saunas, jacuzzis, and more. Indulge in our exclusive wellness treatments designed for your ultimate rejuvenation.

Exquisite Dining Experience
Savor delectable dishes at Pashmina restaurant while enjoying panoramic views of Kleptuza lake. Let the alpine ambiance and diverse menu offerings transport your taste buds to new heights of delight.

Elegant Bars for Unwinding
From the Lobby bar & Lounge to the Whiskey Club and Social Bar, our venues offer a sophisticated setting for enjoying a range of beverages and cigars. Whether it's a morning coffee or a nightcap, we cater to all your desires.

Book now to immerse yourself in unparalleled luxury and impeccable service at Kashmir Wellness & SPA Hotel.

Important information:

Please not that reservations on 01 January will be accommodated after 16:00.

Pets policy
We accept pets under the following conditions:
Small breeds - up to 5 kg
They cannot accompany you on the territory of the spa center, swimming pools and restaurant
In the common areas of the hotel must be led on occasion or in you
A daily fee of BGN 70/ EUR 35.79 per day per pet is charged
The pet must be vaccinated and it is advisable to carry its passport.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 4231 reviews
Cleanliness: 8.49
Service: 9.96
Location: 10
Room Quality: 8.95
Amenities: 9.98
Value for Money: 9.44
Food and Beverage: 9.99
Overall Experience: 10
M
Margarita solo_traveller bg
8
2026-08-29 via Nuitee
Радостин couple bg
10
2026-08-29 via Nuitee
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Margarita solo_traveller bg
9
2026-08-29 via Nuitee
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Alexander solo_traveller de
9
Ruhige Atmosphäre, höfliches Personal
Pros:

Uns haben die ruhige Atmosphäre im Hotel, das höfliche und zuvorkommende Verhalten des Personals, die außerordentlich große und vielfältige Auswahl an Frühstücksspeisen am Morgen und Snacks am Abend, die Innen- und Außenpools inmitten der Natur sowie die unterschiedlichen Möglichkeiten zur Erholung und zum Rückzug sehr gut gefallen.

Cons:

Es wäre schön, wenn für Hotelgäste, die aus gesundheitlichen Gründen nicht in der Lage sind, eine normale Menge an Nahrung auf einmal zu sich zu nehmen, die Möglichkeit geschaffen würde, Speisen vom Frühstück und/oder Abendessen mit auf das Zimmer zu nehmen, um sie zu einem späteren Zeitpunkt als Snack zu verzehren.

So war es beispielsweise bei meiner Frau, die beim Abendessen aus gesundheitlichen Gründen etwa drei Viertel der servierten Speisen übrig lassen musste. Eine ähnliche Situation bestand auch am Morgen, mit dem Unterschied, dass sie sich dort auf eine sehr, sehr kleine Portion beschränkte und dadurch keine Lebensmittel verschwendet bzw. weggeworfen wurden.

Ich vermute, dass nur sehr wenige bzw. einzelne Hotelgäste von einem solchen Problem betroffen sind, sodass die Umsetzung einer solchen Möglichkeit vermutlich nicht allzu schwierig wäre.

2026-08-29 via Nuitee
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6
2026-08-29 via Nuitee
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Roi solo_traveller il
5
Pros:

מתקנים וספא היו מעולים

Cons:

מזרן במיטה היה גרוע, היה קשה לישון עליו.
בסיום בציק אוט הצוות רצה לקחת תשלום על דברים שלא נגענו לא במיני בר וגם במסעדה, כאשר כל ערב שילמנו במזומן. טענו שלא שילמנו ערב אחת כאשר כל ערב שילמנו במזומן. חבל שלא לקחנו ציקים.

2026-08-28 via Nuitee
G
Guy solo_traveller il
9
A great stay
Pros:

Great facilities
Great breakfast and dinner

Cons:

A bit pricey relative to value
Water is not included in breakfast and dinner price (it's cheap but supposed to be included...)

2026-08-28 via Nuitee
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Gergana couple bg
8
Not the most pleasant experience. They should really think to change some staffing and also to not mix the body wash wit
Pros:

The spa is one of the best ones I have been in. It’s not as crowded in week days.

Cons:

The staff was with very fake attitude. Very fakery positive and you can see on their expressions that they didn’t really want to help you but were acting nice just because they need to. Friday ( our last night there) there was a live music singer (some girl) that was singing so bad I barely stayed there to finish my dinner, my ears were hurting. The douche gel was mixed with a lot of water, it was foaming and I barely was able to wash my body.

2026-08-28 via Nuitee
Мая Андонова solo_traveller bg
9
2026-08-27 via Nuitee
Драго couple bg
10
2026-08-27 via Nuitee
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Karakoleva couple bg
10
2026-08-27 via Nuitee
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Petko couple rs
10
2026-08-26 via Nuitee
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STEFAN couple bg
9
Cons:

Бездомните кучета около басейна и счупените стъпала към парк "Клептуза"

2026-08-26 via Nuitee
Y
yuri family_with_children il
10
Pros:

Все

2026-08-26 via Nuitee
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Iliyaz couple bg
10
Pros:

Страхотен хотел

2026-08-26 via Nuitee
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Petya extended_group bg
10
2026-08-26 via Nuitee
Сюзана solo_traveller bg
10
Pros:

Беше изключително чисто, отношението беше прекрасно и на ниво.

2026-08-26 via Nuitee
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K.Novakov solo_traveller bg
10
2026-08-26 via Nuitee
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Zlateva couple bg
10
2026-08-26 via Nuitee
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Emel extended_group bg
10
2026-08-25 via Nuitee