Hotel Grand Turf

Hotels
8.9 (258 reviews)
24 Upper Lake Road , Nuwara Eliya , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slightly limited breakfast options

Categories

Cleanliness
8.55
The rooms were reported as spotless and well-maintained.
Service
9.55
The staff were described as attentive, friendly, and professional.
Location
9.05
Multiple reviews highlight the perfect location and proximity to attractions.
Room Quality
8.55
Rooms were noted as cozy and comfortable, but some basic rooms were not spacious.
Amenities
8.55
All necessary amenities were available and well-maintained.
Value for Money
8.95
Guests found the experience to be worth the price.
Food and Beverage
9.05
Breakfast was generally praised, with specific dishes highlighted as delicious.
Overall Experience
8.95
Guests described their stay as comfortable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:56

Property Description

Luxurious Accommodation
Experience comfort and elegance in our guest rooms equipped with modern amenities including flat-screen TVs, free WiFi, and breathtaking mountain views.

Convenient Location
Situated near Gregory Lake and Hakgala Botanical Garden, Hotel Grand Turf By GSP offers easy access to popular attractions and activities in Nuwara Eliya.

Exceptional Service
Enjoy personalized service with room service, concierge assistance, and a delicious breakfast offering buffet, continental, or American options.

Book now for an unforgettable stay at Hotel Grand Turf By GSP and discover the beauty of Nuwara Eliya!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 258 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.95
Food and Beverage: 9.05
Overall Experience: 8.95
S
Shiron family_with_children lk
8
A pleasant and comfortable stay with good facilities, delicious food, and a beautiful location.
Pros:

We had a wonderful stay at Hotel Grand Turf, Nuwara Eliya. The room was clean, comfortable, and well maintained, with excellent facilities. The location is very convenient, and the beautiful surroundings made our stay even more enjoyable.

The staff were helpful throughout our stay. The food and breakfast were also very good, with good service.

Overall, we had a very pleasant and relaxing experience at Hotel Grand Turf.

Cons:

The parking space is somewhat limited, which can be a little inconvenient, especially when the hotel is busy. Also, I feel the staff could be a little more professional and attentive in their customer service. Improving this area would make the overall guest experience even better and encourage customers to return in the future.

2026-08-29 via Nuitee
S
Shashika solo_traveller lk
7
Pros:

Nothing special, just a normal room..

Cons:

There isn't enough space in the room, the room feels cramped. And the balcony is covered by a roof. Because of that, we couldn't enjoy a good view. So, it wasn't worth the money.

2026-08-29 via Nuitee
D
Dilan family_with_children lk
5
2026-08-27 via Nuitee
T
Terry solo_traveller au
8
Handy motel with great staff at a reasonable price
Pros:

Handy location with a short walk into town while being pretty quiet. View over Gregory Lake. Lovely boys in the breakfast room really looked after me. Packed lunch second morning at very short notice (early train, I gave plenty notice but I don't think the desk staff passed it on :). Shower had own heater which looked a bit dodgy & I was a bit suspicious about but I had probably the best hotel shower I've ever had from it! Room had everything I needed. Recommended!

Cons:

Minor observation and point. Not much room at end of bed to move around and bed was very short: I'm only 167 cm now so not really a problem for me. Also I was travelling alone and so was appropriately allocated probably the smallest room (?301) in the house, which was perfectly adequate for me (the other rooms looked a lot bigger). Balcony door didn't lock, but I'm not sure that mattered? Not really dislikes, just minor points and info.

2026-08-26 via Nuitee
L
Lenin solo_traveller ae
10
2026-08-25 via Nuitee
G
Giorgia couple it
8
2026-08-25 via Nuitee
L
lalith family_with_children lk
7
2026-08-23 via Nuitee
T
Thorsten family_with_children de
8
Tolles Personal, super freundlich! Frühstück schlecht
Pros:

Lage, Ausblick, Ausstattung

Cons:

Frühstück bestand lediglich aus trockenem Toast, Butter, Marmelade und Obst! Omelette wurde separat abgerechnet! Das wussten wir nicht!

2026-08-23 via Nuitee
K
Kim solo_traveller au
7
Pros:

Location.Breakfast was very good

2026-08-22 via Nuitee
R
Ramon family_with_children nl
9
Goed hotel met fijne kamers
Pros:

Mooi grote kamers met goede en schone bedden .
De badkamer was er groot en goed schoon.
Ontbijt was oké .

Cons:

In de badkamer mogen de ventilatoren en het plafond beter schoongemaakt worden.

2026-08-21 via Nuitee
K
Kathrin family_with_children de
3
Absolut keine 5 Sterne!!!!
Pros:

Die Größe der Zimmer war völlig ausreichend.

Cons:

Die Betten waren nicht sauber, Flecken auf der Bettdecke und Haare.
Das ganze Haus war ziemlich alt und absolut nicht in Schuss.
Das Frühstück war das schlechteste, was wir auf der kompletten Rundreise bekommen haben.

2026-08-20 via Nuitee
C
CRISTINA solo_traveller it
2
Fortemente sconsigliato
Pros:

Personale gentile

Cons:

Stanza molto sporca....
È stata la stanza più sporca trovata nel mio tour in Sri Lanka ad un prezzo persino alto se consideriamo la media degli alloggi del paese.
Inoltre durante la notte si è presentato un odore nauseabondo che arrivava dagli scarichi del bagno, così forte da non riuscire a dormire.
A questo prezzo si trovano alloggi di gran lunga migliori.
Ho soggiornato nella suite vista lago.

2026-08-20 via Nuitee
E
Enrico solo_traveller it
10
Pros:

Tutto

Cons:

Niente

2026-08-20 via Nuitee
J
Josef solo_traveller il
7
Pros:

very nice staff

Cons:

it is not 5 star hotel ....

2026-08-20 via Nuitee
A
Arabella family_with_children gb
9
Great stay with great breakfast
Pros:

Very comfortable and clean rooms. Great breakfast. Perfect for a one night stay. Staff at reception very helpful.

2026-08-19 via Nuitee
N
Nadeeshani family_with_children au
9
Pros:

We stayed at Hotel Grand Turf for 3 nights and had a wonderful experience. Our room was very spacious, clean, and comfortable. We stayed on Level 3, and although there was no lift, the staff were very helpful and kindly assisted us with our luggage.

The customer service was excellent, and the staff were friendly and attentive throughout our stay. The breakfast was a mix of Sri Lankan and English breakfast. It was excellent, and we all thoroughly enjoyed it. The spa was lovely, and my son especially enjoyed it.

Overall, we had a fantastic stay and would highly recommend Hotel Grand Turf.

2026-08-18 via Nuitee
G
Guillermo extended_group es
9
Increible
Pros:

Personal muy amable y desayuno muy bueno y completo

2026-08-17 via Nuitee
L
Luke couple mt
8
Great location, friendly staff and cosy room.
Pros:

Great location, friendly staff and cosy room.

2026-08-16 via Nuitee
L
Lucy family_with_children gb
5
Average
Pros:

Lovely staff, good location

Cons:

Mould in bathroom was excessive, damp - needed a thorough clean

2026-08-15 via Nuitee
L
lady solo_traveller lb
10
Pros:

I had a wonderful stay at this hotel. The room was very clean, comfortable, and well-maintained, and the location was excellent and convenient. The staff were friendly, helpful, and professional, and the service was outstanding. The food was delicious, and all the facilities were excellent. Everything was perfect from start to finish. Highly recommended for a comfortable and enjoyable stay!

2026-08-15 via Nuitee