Hotel Grand Turf

Hotels
8.9 (230 reviews)
24 Upper Lake Road , Nuwara Eliya , lk

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slightly limited breakfast options

Categories

Cleanliness
8.55
The rooms were reported as spotless and well-maintained.
Service
9.55
The staff were described as attentive, friendly, and professional.
Location
9.05
Multiple reviews highlight the perfect location and proximity to attractions.
Room Quality
8.55
Rooms were noted as cozy and comfortable, but some basic rooms were not spacious.
Amenities
8.55
All necessary amenities were available and well-maintained.
Value for Money
8.95
Guests found the experience to be worth the price.
Food and Beverage
9.05
Breakfast was generally praised, with specific dishes highlighted as delicious.
Overall Experience
8.95
Guests described their stay as comfortable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 11:56

Property Description

Luxurious Accommodation
Experience comfort and elegance in our guest rooms equipped with modern amenities including flat-screen TVs, free WiFi, and breathtaking mountain views.

Convenient Location
Situated near Gregory Lake and Hakgala Botanical Garden, Hotel Grand Turf By GSP offers easy access to popular attractions and activities in Nuwara Eliya.

Exceptional Service
Enjoy personalized service with room service, concierge assistance, and a delicious breakfast offering buffet, continental, or American options.

Book now for an unforgettable stay at Hotel Grand Turf By GSP and discover the beauty of Nuwara Eliya!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 230 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.95
Food and Beverage: 9.05
Overall Experience: 8.95
B
Boogers • solo_traveller • nl
8
Pros:

Wij verbleven 1 nachtje in dit hotel na een lange taxirit om vervolgens de volgende ochtend weer om 0700 uur te vertrekken. We hebben er enkel geslapen. Het hotel verzorgde wel netjes een ontbijbox ivm ons vroege vertrek.

Mooie ruime nette kamer met een grote badkamer.

2026-07-25 • via Nuitee
A
ali • solo_traveller • sa
5
2026-07-24 • via Nuitee
J
Jiratorn • extended_group • th
9
2026-07-24 • via Nuitee
F
Fayyaz • solo_traveller • pk
8
Pros:

Breakfast was excellent and hotel staff was very good specially Akaash at the front desk.

Cons:

Everything was good 👍

2026-07-24 • via Nuitee
G
gunasena • solo_traveller • lk
1
Pros:

Nothing

Cons:

That place not worth for the amount wht I payed

2026-07-23 • via Nuitee
S
sarwar • family_with_children • iq
9
2026-07-22 • via Nuitee
S
Syed Haris • solo_traveller • ae
2
Pros:

Staff was nice, location was good.

Cons:

View from the room wss not, room floor was so dirty the day I checked inn, breakfast was vwry average.

2026-07-22 • via Nuitee
F
Fiona • couple • ch
4
Gibt besseres für diesen Preis
Pros:

Bequemes Bett, freundliches Personal

Cons:

Es sieht nicht aus wie auf den Bildern, sehr dreckiges Zimmer vorallem Bad. Dusche braucht 10min bis warmes Wasser kommt. Essen war kalt und Personal scheint als sie das erste Mal das Essen servieren würden.

2026-07-21 • via Nuitee
A
A.AlShaqsi • solo_traveller • om
9
Pros:

Close to city centre

2026-07-21 • via Nuitee
M
mark • solo_traveller • lk
10
Great
Pros:

"Great stay with friendly staff, clean rooms, and good service. Thank you!"

Cons:

Nope

2026-07-17 • via Nuitee
M
Matthijs • solo_traveller • nl
9
2026-07-16 • via Nuitee
H
hashintha • couple • lk
10
Pros:

very good

Cons:

nothing

2026-07-15 • via Nuitee
B
Brenton • solo_traveller • qa
7
2026-07-14 • via Nuitee
T
Tanya • couple • at
10
2026-07-14 • via Nuitee
M
MIKEL • solo_traveller • es
5
No es de 5 estrellas yo le pomdria 1 o como mucho 2
Pros:

Las vistas

Cons:

El hotel no es para nada de 5 estrellas, me lleve una decepción. De la manpara de la ducha fugaba agua hacia el resto del baño generando mucho moho al rededor de la taza del inhodoro. Hay un termo de 30 litros, por lo que si llenas la bañera se agota el agua caliente y despues tienes que ducharte con agua fria. Del lavabo del baño caía agua al mueble que ya estaba podrido. El cable conector y enchufe de la pequeña estufa esta quemada, es decir el conector está derretido en el enchufe, por lo que no funciona. Me dio miedo que se incendiara. Estuvimos en la ultima planta y se echaba en falta un ascensor. En cuanto a limpieza se podria mejorar.

2026-07-14 • via Nuitee
S
Shanth • solo_traveller • au
10
Pros:

All good. Good staff...

2026-07-14 • via Nuitee
M
mark • solo_traveller • lk
10
2026-07-13 • via Nuitee
F
Federico • solo_traveller • es
6
Sin más
Pros:

El personal muy amable y atento.

Cons:

Faltaba limpieza.
Ruido durante horas de una feria cercana al hotel.
Necesita una lavada de cara: muebles, pintura, baño...

2026-07-13 • via Nuitee
R
RAFAEL • solo_traveller • es
8
Pros:

Personal atento, habitación grande, con vistas al lago. Tuvieron el detalle de darnos de desayunar algo antes del horario habitual.

Cons:

La habitación necesita algunas actualizaciones

2026-07-12 • via Nuitee
بندر • extended_group • sa
1
لو نايم بالشارع افضل من النومه بالفندق
Pros:

لا يوجد شي اعجبني

Cons:

كنت ساكن في الدور الثالث لا يوجد مصعد والدرج كان متعب جداً
بالاخص على كبار السن .
جميع ممرات الفندق ريحة طبخ وكذلك وسط الغرف لا تستطيع النوم جيداً .
موقع الفندق جداً سيء يوجد اصوات ضفادع وكلاب وخيل وبقر ودجاج وبط وغربان لا يوجد عزل جيد في الغرف .
تنبعث رائحه من دورات المياه كريهة .
الافطار سيء ولا يوجد تنوع زبده مالحه وبيض
اذا فقلت الدريشه حر وسط الغرف ورائحة طبخ واذا فتحت الدريشه تدخل عليها الحشرات والنامس
انا صراحه مستغرب من البعض مقيم ان الفندق حلو قسم بالله مايستحق نجمة.

2026-07-11 • via Nuitee