Hotel O The Crown

Hotels
6.5 (23 reviews)
Plot No. 103/D/2 Jessore Road, Barasat, Post Office, Udayrajpur, Basunagar, Madhyamgram , Kolkata , IN

listing image 1
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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good location
Decent amenities
Cons:
Cleanliness issues
Bedbugs in the room

Categories

Cleanliness
3.25
Multiple mentions of cleanliness issues and damage.
Service
8.25
General feedback indicates service standards are acceptable despite issues.
Location
7.75
Convenient location mentioned positively in reviews.
Room Quality
4.25
Negative comments regarding room condition and furniture.
Amenities
8.25
Amenities functional, consistent with budget expectations.
Value for Money
6.75
Expressed sentiments reflect diverse experiences regarding pricing.
Food and Beverage
6.75
Food was decent according to one positive review.
Overall Experience
6.75
Overall experience varied from positive to extremely negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:05

Property Description

Super Hotel O The Crown offers a convenient stay in Kolkata with easy access to transportation hubs. Modern Amenities like free WiFi and air-conditioned rooms provide comfort for guests. Cozy Accommodations feature a seating area and flat-screen TV in each room. Explore nearby attractions like Esplanade Metro Station and New Market during your stay. Book now for a memorable experience at Super Hotel O The Crown.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 23 reviews
Cleanliness: 3.25
Service: 8.25
Location: 7.75
Room Quality: 4.25
Amenities: 8.25
Value for Money: 6.75
Food and Beverage: 6.75
Overall Experience: 6.75
P
Partha • solo_traveller • in
1
2026-06-06 • via Nuitee
• couple • in
9
Good stay
Pros:

All great

Cons:

Na

2025-09-17 • via Nuitee
J
Joti • solo_traveller • in
9
Pros:

Everything worked well - food was decent, felt worth the price.✌️

2025-09-08 • via Nuitee
D
Dwivedi • couple • in
10
Pros:

Everything worked well - location was convenient, would suggest to friends.

2025-09-05 • via Nuitee
Y
Yash • couple • in
8
Would recommend --- food was decent, met my expectations.
2025-08-25 • via Nuitee
D
Dhruv • solo_traveller • in
8
Stayed for a night -- no complaints at all
2025-08-18 • via Nuitee
U
Upadhyay • family_with_children • in
1
Need to Improve and Maintain Properly First & Deployed educated staff.
Pros:

there's nothing we like.

Cons:

We went  so far from Delhi to Kolkata.After Reached we have Observed Very bad property. not maintained cleanliness. also waiting much more time for check in. don't waste your money .  Washroom Air shower 🚿 in damaged Condition.

2025-08-17 • via Nuitee
A
Amartya Sengupta • couple • in
7
2025-07-24 • via Nuitee
S
Saikat • extended_group • in
7
2025-07-23 • via Nuitee
P
Pankaj • family_with_children • in
1
Need the money back as had an extremely bad experience.
Pros:

Nothing at all. Extremely bad experience. Will not recommend to anyone.

Cons:

The mattress had bedbugs. The room was untidy, dirty and water leakage. The washroom was extremely dirty, with the flush not working and water leaking all over the floor. The walls were damp. Extremely bad experience and not worth money.

2025-07-18 • via Nuitee
A
Anonymous • solo traveller • in
9
Good stay
Pros:

Great stay

Cons:

Na

2025-07-08 • via Nuitee
A
Asif • solo traveller • in
10
Exceptional
Pros:

This hotel is an example that budget properties can also provide good experiences. I had a very pleasant experience staying in this property. Will definitely book this again!!

2025-06-23 • via Nuitee
D
Devanth • young couple • bd
3
Poor
2025-06-07 • via Nuitee
H
Halder • young couple • in
7
Good
2025-03-27 • via Nuitee
H
Halder • young couple • in
3
Poor
Pros:

Over prise

Cons:

Prise is haigh

2024-11-04 • via Nuitee
D
Dhiraj • review category business travellers • in
1
Worst in my 47 year of life experience
Pros:

It was too bad to say. Room was unhygienic , Toilet sheet was broken, Shower was throwing water to roof , staff was uncooperative.

Cons:

It is too bad for family specially with lady, staff were not sensitive despite knowing the bathroom issue and my daughter was with me . It is waste of money with OYO flagship and in platform of Booking.com

2024-09-26 • via Nuitee
S
Sk • young couple • in
7
Good
2024-09-07 • via Nuitee
R
Rudra • group • in
10
Exceptional
Pros:

Very good behaviour

2024-05-20 • via Nuitee
T
Tarun • review category business travellers • in
1
Bad
Pros:

It's not a family hotel. No one helps to bring our luggage from the car to the room. The room is a damp wall no tv only tv cabinet are there. The bathroom is very small and the reddish dirty water has a huge bad smell. No towel or any toiletry given. The maximum dustbin shows wine empty bottles outside the room. No way to communicate with reception other than phone call but maximum time they do not pick up the phone and not to reply back. Very terrible experience. I left the hotel one day ago as per my booking. Suggesting family members not to book the hotel.

Cons:

From behavior to room everything.

2024-04-21 • via Nuitee
H
Hela • review category business travellers • in
7
Good
2024-03-19 • via Nuitee