The Liberty, a Luxury Collection Hotel, Boston

Hotels
•
Luxury Collection
8.3 (244 reviews)
215 Charles Street , Boston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Great service
Comfortable atmosphere
Cons:
Uncomfortable beds
Noise issues
High food prices

Categories

Cleanliness
7.76
Some concerns regarding the condition of the rooms and bathrooms.
Service
9.23
Staff and service were top notch, although some reviews noted issues with guest relations.
Location
8.27
Perfect location for hospital visits, but slightly far from main attractions.
Room Quality
7.72
Mixed reviews; uncomfortable beds and pillows mentioned.
Amenities
8.25
Good food and drink, but small gym and no spa.
Value for Money
8.71
Good value for the location and amenities provided.
Food and Beverage
8.26
Great food on-site, although expensive.
Overall Experience
8.23
Enjoyable stay, with room for improvement in some areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:15

Property Description

Historic Landmark Hotel with Modern Amenities
The Liberty Hotel, originally built in 1851, seamlessly blends historic charm with contemporary luxuries. Enjoy flat-screen TVs, award-winning dining, and easy access to top attractions in Boston.

Gourmet Dining and Unique Cocktails
Indulge in a culinary journey at the hotel's on-site dining options. From modern American cuisine at Clink to contemporary Italian dishes at Scampo, there's something to satisfy every palate. Don't miss out on unique cocktails at Alibi and an extensive wine list at The Liberty Bar.

Prime Location for City Exploration
Situated at the foot of Beacon Hill, The Liberty Hotel offers easy access to the city's iconic landmarks. Explore the Museum of Science, Kendall Square, Faneuil Hall shops, and the historic harbor area, all just moments away.

Book your stay at The Liberty Hotel for a perfect blend of history, luxury, and convenience.

Important information:

Please note, the credit card used to make the reservation must be presented at check-in. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Note that only guests over 21 years old can check-in.

The service fee includes the following:

• Wireless Internet Access
• 24-Hour Fitness Facility with Chilled Towels and Fresh Apples
• Sparkling Wine Welcome Beverage at Check In
• Two Bottles of Water Replenished Daily
• Priority Access to Guest-Only Catwalk lounge, and Alibi Bar
• Daily Newspapers in Lobby
• Fresh Apples in Lobby
• Bicycle Rental or Kayak Rental (seasonal)
• Shoe Shine Service
• Business Center/computer access
• Entrance to all Liberty Affairs, including Major Mondays (live blues music at The Liberty Bar), Gallery Night Tuesdays (art exhibition in the lobby); Whole Note Wednesdays (live jazz music at The Liberty Bar); Fashionably LATE Thursdays (Thursday night Fashion show featuring local Boston designers); Beat Weekends (live sounds from Boston’s top DJs at The Liberty Bar on Friday and Saturday nights); and Saturday morning yoga classes taught by instructors from Equinox.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 75 per day.

Location

Guest Reviews

8.3
Based on 244 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.23
G
Grover • family_with_children • us
9
Great but will not drink at Alibi
Pros:

Room lovely, beds very comfortable, Plenty of space to meet up with people; Front desk welcoming and helpful. Very clean. Food outside of clink very good as were the drinks

Cons:

I was very disappointed in my drink at Alibi- a lemon drop is a fairly standard drink and is was not good. I know I could have asked for it to be made again but didn't want to be disappointed a second time. Also, hours for a big city for spaces to close so early(10pm??) is really unusual.

2026-05-26 • via Nuitee
M
Maria • couple • ad
6
Por el precio y la reputación del hotel, esperábamos una experiencia bastante mejor.
Pros:

La ubicación era muy buena.

Cons:

Vinimos con mi madre durante la maratón de Boston y, aunque ya sabíamos que los precios serían altos, esperábamos mucho más por lo que pagamos. Las habitaciones estaban bien, pero no tenían nada destacable. El hotel es enorme, aunque da la sensación de que le falta mantenimiento en varios aspectos.

El restaurante también nos decepcionó: el personal era amable, pero mi pizza llegó tarde, quemada y con exceso de aceite, y tuvieron que volver a prepararla. Además, aunque los precios eran muy elevados y el lugar aparentaba ser de alto nivel, había detalles de limpieza y organización que dejaban bastante que desear.

También pedimos un late check-out para que mi madre pudiera ducharse y descansar después de terminar la maratón, algo que nos habían permitido en otros hoteles, pero aquí nos dijeron que no era posible. Y eso nos sorprendió todavía más porque, al llegar de la maratón, el hotel había organizado música, DJ, photocall y personal felicitando a los corredores. El ambiente estaba bien, pero sinceramente creemos que, en lugar de invertir tanto en eso, habría sido mucho más útil ofrecer algunas duchas o cierta flexibilidad con los late check-outs para los participantes.

En general, por el precio y la reputación del hotel, esperábamos una experiencia bastante mejor.

2026-05-20 • via Nuitee
G
George Kostic • family_with_children • us
7
2026-05-04 • via Nuitee
D
Diane • couple • us
10
Great stay. Expensive but a nice birthday treat.
Pros:

Location was close to Newbury Street an Charles Street. Room was super quiet

Cons:

The gym was tiny and small

2026-04-30 • via Nuitee
T
Thomas • couple • us
10
2026-04-25 • via Nuitee
P
Paul • couple • nl
2
Slechte service voor een duur hotel
Pros:

De locatie

Cons:

Je krijgt geen waar voor je geld. De kamers zijn ok, maar de faciliteiten slecht. Je kan niet eens een kop koffie zetten op je kamer en voor een beetje water betaald je 10 dollar. Koffie kan je beneden halen maar alleen in de ochtend. In de bar is het personeel niet correct gekleed en het ontbijt wordt gewoon uitbesteed aan een restaurant dat in het hotel zit. Je betaald daar heel veel voor een vies ontbijt. Het hotel lijkt erg mooi maar je kamer zit gewoon in een lelijk gebouw dat achter de oude gevangenis is gebouwd. Er kan geen raam open en de schoonmaak komt pas aan het einde van de dag. Wij zijn elke dag buiten het hotel gaan ontbijten.

2026-04-21 • via Nuitee
M
Maria • couple • us
10
Pros:

Welcome was fantastic! Welcome Prosecco much appreciated!

2026-04-20 • via Nuitee
D
Deirdre • couple • us
10
Exceptional service. Wonderful stay from start to end
Pros:

Historical, beautiful

Cons:

Nothing

2026-03-23 • via Nuitee
S
Stephen • solo_traveller • au
9
Cons:

Reception desk staff member was not personable, or thankful

2026-03-16 • via Nuitee
I
IRIS • couple • us
9
2026-03-14 • via Nuitee
L
Leslie • couple • us
9
The staff were great, the food was good but it was hard to get attentive food service in the great room probably through
Pros:

That they tried to preserve some of the historic features of the repurposed church.

Cons:

Nothing really.

2026-03-09 • via Nuitee
S
Shanoah • solo_traveller • us
8
2026-03-08 • via Nuitee
J
james • couple • us
10
2026-03-02 • via Nuitee
A
Andres • couple • us
8
2026-02-28 • via Nuitee
N
Nicole • extended_group • nl
9
2026-02-26 • via Nuitee
H
Heather • couple • us
10
2026-02-25 • via Nuitee
R
Rachel • couple • us
6
Pros:

Very good location

Cons:

Wasn’t a 5 star experience - good customer service, limited housekeeping, no complimentary water, no bag support

2026-02-10 • via Nuitee
J
Jessica • couple • us
8
It was good
Pros:

Location History

Cons:

We were hoping to have a night cap in the lobby area and when we arrived back after our dinner the entire lobby/reception area was like a nightclub with loud music and models

2026-01-31 • via Nuitee
C
Casey • solo_traveller • us
5
Pros:

Close to Mgh.

Cons:

Ordered room service, took over 2 hours. Nd had to order my meal 3 times which still ended up being wrong.

2026-01-28 • via Nuitee
M
Michelle • family_with_children • us
8
Pros:

The location was perfect. Cool hotel, friendly staff, live music.

Cons:

There was no coffee maker in the room. The food at the hotel was very expensive for what the offerings were.

2026-01-19 • via Nuitee