The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary

Hotels
•
The Leela
8.8 (1226 reviews)
National Highway 8 , Gurgaon , in

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Room maintenance issues
High dining prices

Categories

Cleanliness
8.28
Many guests noted cleanliness, but one mentioned issues with room maintenance affecting overall experience.
Service
9.25
Multiple reviews praised staff friendliness and helpfulness despite some service challenges.
Location
9.29
The hotel is conveniently located near the airport and malls, making it accessible for guests.
Room Quality
8.74
Rooms are described as clean and well-maintained, but there were technical issues noted.
Amenities
8.77
Facilities such as the pool and lounge area were well-received, enhancing the stay experience.
Value for Money
8.23
Pricing was a concern for some guests, especially related to dining costs.
Food and Beverage
8.78
Breakfast received positive feedback; however, dinner pricing was considered high.
Overall Experience
9.05
Overall positive sentiments with great experiences overshadowing minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:53

Property Description

Luxurious Accommodations
Experience soundproof guestrooms equipped with modern amenities and elegant en-suite bathrooms, ensuring a comfortable stay.

Exceptional Facilities
Indulge in the outdoor pool, award-winning spa, fitness center, and various dining options including an interactive kitchen serving international cuisines.

Convenient Location
Situated near Ambience Mall and just a short distance from the airport and central Delhi, The Leela Ambience Hotel & Residences offers the perfect blend of luxury and accessibility.

Contact us now to book your stay and enjoy a memorable experience at The Leela Ambience Hotel & Residences, Gurugram.

Important information:

Please note that a total of 5 or more rooms, booked through one/several online and voice channels irrespective of the no. of room/s booked at the same hotel and/or when they are booked, either in the name of one guest and/or several individual names and for stays overlapping on at least one common date, shall be considered as group travel, and shall be treated in contravention to the hotel’s policy of distributing rates through online and voice channels for individual stays only. Such reservations, whenever identified prior to check-in, will be treated as null and void and will be canceled instantly, without any prior intimation. Alternatively, such bookings identified post check-in, will be charged additionally on check-out as per the decision of the hotel management and the additional charge will be binding on the travelers. The hotel management will not be responsible for any inconvenience or financial implications caused to any such member/s of this group and shall remain indemnified.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 1226 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 9.05
M
Mandeep Dhani • solo_traveller • gb
10
Pros:

Rooms where good and it's close to a Mall

Cons:

It is very expensive

2026-07-25 • via Nuitee
B
Bukhtar • family_with_children • gb
1
Poor
Pros:

Overcharged me

Cons:

Overcharged due to there mistake

2026-07-20 • via Nuitee
B
Bukhtar • family_with_children • gb
1
Be careful as only interested in making money
Pros:

Property dated

Cons:

Overcharged me due to there mistake

2026-07-20 • via Nuitee
G
Goenka • couple • in
10
Pros:

Every thing was perfect

2026-07-16 • via Nuitee
R
Ravi • couple • in
8
Pros:

NA

Cons:

NA

2026-07-15 • via Nuitee
M
Malik • couple • bd
10
Excellent stay at an excellent location, conveniently attached to a fantastic shopping mall.
Pros:

The breakfast menu was extensive and very well prepped. The staff all throughout were very cordial.

Cons:

Overall everything was ok. However, there could be more places that caters to smokers within the hotel premises. If there was one, I could not find it.

2026-07-11 • via Nuitee
A
Ali • couple • in
10
2026-07-05 • via Nuitee
R
RAMESH • solo_traveller • us
9
2026-07-03 • via Nuitee
L
Lath Sahab • solo_traveller • in
10
Pros:

All things ok but sometimes it had very expensive rooms

Cons:

Sometimes it very expensive

2026-07-01 • via Nuitee
K
Koji • couple • jp
10
2026-06-25 • via Nuitee
R
Raj • couple • in
10
2026-06-11 • via Nuitee
G
Gurung • couple • in
9
Had a comfortable and relaxing stay.
Pros:

Everything from cleanliness to comfort to food.

Cons:

Abit too expensive

2026-06-10 • via Nuitee
D
Deepak • couple • in
10
Pros:

Ambience is good.. staff is helpful

Cons:

Buffet breakfast quality and taste needs an upgrade.. it wasn’t like mind blowing in taste..

2026-06-10 • via Nuitee
R
Raj • couple • in
9
2026-06-06 • via Nuitee
R
Raj • couple • in
10
2026-06-06 • via Nuitee
R
Rahul • solo_traveller • in
10
Pros:

Everything

Cons:

Nothing there to dislike

2026-06-05 • via Nuitee
C
crochemore • solo_traveller • fr
10
2026-06-02 • via Nuitee
A
Aman • solo_traveller • in
2
2026-05-26 • via Nuitee
V
VISHANT • family_with_children • ae
5
Pros:

1. I had made booking like 2 weeks ago and they gave us twin bed.. I insisted but they said no we dont have..
2. Breakfast was paid still they were asking for money and said no pay now cash. wasted my time and its not good to do this in front of everyone.

Cons:

1. I had made booking like 2 weeks ago and they gave us twin bed.. I insisted but they said no we dont have..
2. Breakfast was paid still they were asking for money and said no pay now cash. wasted my time and its not good to do this in front of everyone.

2026-05-09 • via Nuitee
N
Neeraj • couple • au
10
The hotel kept up the Leela brand.
Pros:

Everything. Of course, a lower room rate would be most welcome.

2026-05-05 • via Nuitee