Costa Elegante Hotel & Suites

Hotels
8.4 (238 reviews)
Calle Mariano Matamoros 10 , Puerto Peñasco , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Pets allowed
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noise from construction
Charges for towels
Hard beds

Categories

Cleanliness
8.24
The hotel was very clean but faced some complaints about charges related to towels.
Service
9.21
Staff were described as friendly, accommodating, and helpful.
Location
8.75
Location is close to most attractions, though there were mentions of noise from traffic.
Room Quality
7.7
Rooms were noted to be clean but the beds were described as hard and some guests experienced noise from adjacent rooms.
Amenities
8.23
Amenities were satisfactory but missing a small refrigerator, which was noted as a downside.
Value for Money
8.19
Pricing was considered high for the hotel experience, especially regarding towel charges.
Food and Beverage
8.24
Lacked cream for coffee; overall food and beverage options weren't mentioned.
Overall Experience
8.61
Overall experience was positive despite some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:56

Property Description

Costa Elegante HOTEL & SUITES offers a beachfront escape with an outdoor pool, free parking, and sea-view balconies. Luxurious Accommodation boasts flat-screen TVs, air conditioning, and premium toiletries. Convenient Amenities include room service, tour assistance, and free WiFi. Unwind and Explore nearby Mirador Beach or Bonita Beach for a memorable stay. Ready to experience paradise? Book your stay now at Costa Elegante HOTEL & SUITES.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.24
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 8.24
Overall Experience: 8.61
J
Jose Fernando • solo_traveller • mx
9
2026-10-23 • via Nuitee
L
Luis Carlos • solo_traveller • mx
10
Pros:

ubicación

2026-10-12 • via Nuitee
H
hart • couple • us
10
Very safe and clean!!
Pros:

24 hours security. Clean. Staff is very helpful!!

Cons:

Everything is always great. I’ve been staying there for a year plus now.

2026-10-08 • via Nuitee
L
Ladys • solo_traveller • us
10
My family and me we're happy to stayed in this hotel
Pros:

We like everything. The cleaning ladies are very friendly, and the lady at the front desk too. The rooms are clean.

2026-09-03 • via Nuitee
V
valenzuela • couple • us
9
2026-08-30 • via Nuitee
J
Jamie • solo_traveller • us
5
Pros:

Staff amazing

Cons:

Its still under construction, the wifi is horrible

2026-08-13 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-08-10 • via Nuitee
T
Tamas • extended_group • us
9
We loved it.
Pros:

The staff is nice and accommodating. This is at a very good location. Beach and restaurants are a walking location.

Cons:

Ongoing construction we did not know about.

2026-08-06 • via Nuitee
I
Issac • extended_group • us
1
Pros:

Nada

Cons:

Nada

2026-08-03 • via Nuitee
J
Jose • family_with_children • us
9
Very nice
Pros:

Swimming pool and the attention of the personal

Cons:

Room patio has the exhaust of air conditioner turned into air fryer

2026-07-23 • via Nuitee
A
Alberto • couple • us
10
2026-07-21 • via Nuitee
C
Charlotte • couple • us
3
Disappointing.
Pros:

Design was nice. Balcony was roomy. Coffee was nice in the room.

Cons:

Under construction and not in description of hotel. Workers were working until after 8 pm. Booked a deluxe king studio with balcony, sea view, private pool that they did not offer at all. The manager said the kings suits were on the ground floor only with no sea view or balcony. Found out this was also wrong. The rooms by the pool were all equipped with 2 beds. We were charged extra $30/night for a regular king room, no suit, no private pool. TV didn’t connect to Internet. Safe didn’t have instructions and security didn’t know how to work it either. Ended up giving us a key to the safe. Shower and sink leaked. Shower Matt’s were old and tattered. Roof top patio was closed off and not fnished.

2026-07-13 • via Nuitee
R
Rosario • solo_traveller • us
10
Pros:

Always so pleasant and accommodating.

2026-07-12 • via Nuitee
F
Fatima Palacios • family_with_children • us
8
2026-07-07 • via Nuitee
J
Jose • solo_traveller • mx
9
2026-07-06 • via Nuitee
L
Loaiza • solo_traveller • mx
10
Pros:

Great service clean building restaurant there at hotel gonna be great there's Mannys across street good food

Cons:

Nothing

2026-06-27 • via Nuitee
M
Mendoza • solo_traveller • us
1
2026-06-08 • via Nuitee
K
Kevin • couple • us
1
I will not stay at this Hotel again
Pros:

Clean , modern hotel

Cons:

We arrived at 1 pm to check in early, there were rooms available at 1 pm , but we weren’t allowed to check in until 3pm , we had to wait until an additional hour at 4 pm to check in, also there are no umbrellas at the pool, and there’s construction at the hotel and outside the hotel it was very noisy all day

2026-06-03 • via Nuitee
I
IRIS ANEL • solo_traveller • mx
10
2026-06-03 • via Nuitee
A
Avitia • solo_traveller • mx
10
2026-05-26 • via Nuitee