Hotel Las Camelias Inn by AHS

Hotels
8.1 (446 reviews)
3a Calle Oriente, 19 , Antigua Guatemala , gt

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice common areas
Cons:
Small rooms
Strong odors
Additional charges for amenities

Categories

Cleanliness
7.5
Some guests mentioned strong odors in the rooms and issues with humidity.
Service
8.8
Many reviews praised the friendly and attentive staff.
Location
9
Great location with easy access to attractions and a nice view.
Room Quality
7.5
Rooms were noted as small and some had ventilation issues.
Amenities
8
Common areas were well-decorated and clean, though some features are lacking.
Value for Money
7.5
Several guests felt the cost did not justify the offered amenities.
Food and Beverage
8
Breakfast was noted as good, though not included in some room rates.
Overall Experience
8.5
Overall positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:40

Property Description

Hotel Las Camelias Inn offers Colonial-style décor, a garden, and stunning views of the Agua and Fuego Volcanos. The hand-carved wooden furniture in rooms, along with the private bathrooms and free toiletries, provide a comfortable stay. Terrace with panoramic views, massage service, and a tour desk cater to guests' relaxation and exploration needs. Enjoy breakfast at an extra cost or explore nearby local restaurants. With a convenient location near Antigua's main square and various cultural attractions, this hotel provides an ideal base for exploring the area. Book now to experience the charm and tranquility of Hotel Las Camelias Inn.

Important information:

The payment of your reservation is made in the property’s local currency (quetzales). The displayed amount in the currency you choose is indicative and based on the exchange rate at the time the booking was confirmed.

When reserving 3 nights you get a free 1 day pool pass per person, if you reserve 5 or more nights you get 2 (two) 1 day pool passes per person. The free pool pass is only valid if someone reserves nights in, April, May, June, August, September and October. It doesn't apply, on high season or Holidays.


In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 8 per day.

Location

Guest Reviews

8.1
Based on 446 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8.5
L
Leslie • extended_group • gt
10
Cómodo y relajante.
Pros:

El Hotel es muy acogedor, le dan mucha prioridad a la limpieza, todo el STAF fueron muy amables y cordiales. Me encantó su decoración, las diferentes áreas de descanso, las plantas, en el segundo nivel tienen una vista linda a los volcanes y el delicioso café que tomé por la mañana. (el café, te y agua pura, están todo el día de gratis) Las habitaciones cuentan con camas muy cómodas y los baños muy bonitos . Todo muy limpio. Está muy céntrico y no es ruidoso.

Cons:

Todo estuvo muy bien.

2026-06-19 • via Nuitee
A
Amparo • solo_traveller • pa
10
Pros:

La terraza con vista a los 3 volcanes

Cons:

Nada

2026-06-18 • via Nuitee
L
Lisseth • couple • gt
8
Todo bien, pero no dan todo lo que ofrecen
Pros:

Muy bien el lugar, el personal es muy amable y es bastante cercano al centro de la Antigua. Pero dentro de las condiciones ofrecen parqueo y ellos no tienen parqueo interno o privado, sino que hay que ir a otro lugar a parquear.

Cons:

Que ofrecen parqueo privado, pero el hotel no tiene parqueo interno. Además que hay que ir a otro lugar y cobran tarifa extra. Yo filtré que tuviera parqueo y precisamente por eso también opté por esta opción porque ofrecía lo que necesitaba. No me gustó que lo ofrezcan y no es cierto.

2026-06-16 • via Nuitee
L
Luis Mario Campos • solo_traveller • sv
8
2026-06-15 • via Nuitee
R
Roni • couple • il
10
2026-06-08 • via Nuitee
P
Penélope • solo_traveller • mx
9
2026-06-07 • via Nuitee
R
Rivera • solo_traveller • gt
7
2026-06-02 • via Nuitee
R
Rebecca • solo_traveller • us
1
Unsanitary conditions, poor management, and an unacceptable guest experience
Cons:

I don't write reviews, but my experience at this hotel was bad enough that I feel obligated to warn future guests.
On my first day, I discovered what appeared to be termite eggs and signs of a termite infestation in the bathroom. I immediately reported it to the front desk, but the staff seemed unconcerned and simply said they would clean it. Nothing was properly addressed. On the second day, I had to report the issue again and specifically point out where the infestation was so housekeeping could clean it correctly. By the third day, the problem had become significantly worse. There were termites throughout the bathroom, from the ceiling to the floor, along with wings scattered on the ground and still attached to the ceiling. When I reported it again, I was told the termites were likely there because I had left the door open—which I had not. Rather than offering a room change or an apology, staff simply cleaned the area and insisted everything was fine, despite visible evidence that the infestation remained. I requested a different room and was initially told the hotel was fully booked. Later, staff suddenly said another room was available, but it had just been painted and smelled strongly of fresh paint. Expecting a guest to stay in a room filled with paint fumes is unacceptable. About 20–30 minutes later, they somehow found yet another available room, which only raised more questions about why I was originally told there were no vacancies. What disturbed me most was not just the infestation itself, but how casually the hotel handled it. The termite activity was clearly visible around the bathroom door, making it hard to believe management was unaware of the problem. Continuing to rent out a room in that condition is unsanitary and unacceptable. I've stayed in many hotels in Guatemala and have never experienced anything like this. I cannot recommend this property.

2026-06-01 • via Nuitee
O
oscar urzagasti • solo_traveller • bo
9
Pros:

La ubicación y cercanía con todo

Cons:

No he tenido disgusto

2026-05-31 • via Nuitee
W
Walter Pivaral • solo_traveller • gt
10
Pros:

El ambiente con Pavo Reales en la mañana.

2026-05-30 • via Nuitee
R
Raul • solo_traveller • gt
8
2026-05-26 • via Nuitee
Y
Yazmin • couple • it
10
perfetto soggiorno in centro
Pros:

centrale e perfetto

Cons:

tutto ok

2026-05-26 • via Nuitee
A
Azevedo • couple • br
1
Pros:

Não tem cafe da manha. LOcalização razoávelmente perto da praça principal.

Cons:

Após o horario do checkin ainda entraram no quarto para terminar de arrumar. O quarto extremamente apertado e desconfortável, além de estar acontecendo uma obra bem acima do telhado do qauarto, com um barulho insuportavel. Os funcionarios agindo como se não estivesse acontecendo nada. Cheguei super cansado e tive que sair do hotel por conta do barulho. Pessima opção!

2026-05-14 • via Nuitee
J
Josue • couple • gt
10
2026-05-04 • via Nuitee
S
Simone • couple • nl
8
Great stay, beautiful hotel, but quite noisy depending on the room you’re in.
Pros:

Very nice hotel with a beautiful rooftop. Faculties were nice and the room was clean.

Cons:

Because the rooms are facing the courtyard and you want have some fresh air, we were woken up every morning around 5:30/6ish since we slept next to the kitchen. It was pretty warm and noisy in the rooms.

2026-04-28 • via Nuitee
A
Arturo • couple • gt
8
Great Value
Pros:

Clean, comfortable , great location.

Cons:

No A/C, a little bit noisy. No parking

2026-04-27 • via Nuitee
J
Jose Daniel • solo_traveller • cr
9
Pros:

It was close to many landmarks

Cons:

The rooftop

2026-04-26 • via Nuitee
S
Sofía • solo_traveller • gt
10
2026-04-26 • via Nuitee
C
Claudia • solo_traveller • mx
9
2026-04-22 • via Nuitee
E
Eljona • couple • us
6
Pros:

Location was fantastic.

Cons:

The cleaning staff does lots of noise moving things around as early as 7 am. It is not a quiet place if you want to sleep.

2026-04-20 • via Nuitee