Four Points Flex by Sheraton Koblenz

Hotels
•
Four Points Express
8.1 (2595 reviews)
Neversstr. 15 / Bahnhofsplatz , Koblenz , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Pleasant breakfast options
Cons:
High breakfast prices
Room amenities lacking

Categories

Cleanliness
7.93
Mixed sentiments; some concerns about temperature control but overall cleanliness reported positively.
Service
8.9
Helpful front desk staff noted; standard service for this hotel tier.
Location
8.94
Convenient location noted with proximity to the train station.
Room Quality
7.39
Some complaints about room amenities; beds reported hard by some guests.
Amenities
7.92
Basic amenities mentioned with parking available but additional fees for certain services.
Value for Money
7.38
Concerns about pricing, particularly for breakfast versus quality.
Food and Beverage
7.93
Varied opinions on breakfast value, but generally enjoyed by some guests.
Overall Experience
8.4
Overall favorable experience reported with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 04:04

Property Description

Convenient Location and Modern Amenities
Located directly at Koblenz Train Station, our 3-star superior hotel is just a short walk from the city centre. Enjoy modern rooms with free WiFi, satellite TV, and en-suite bathrooms with a hairdryer.

Delicious Dining Options
Start your day right with breakfast in our dining area and unwind with drinks at the GHOTEL's bar. Our convenient location also offers easy access to various dining options in the city centre.

GreenSign Level 4 Certification
We are proud to have received the GreenSign Level 4 sustainability certification, showcasing our commitment to environmental responsibility.

Experience comfort and convenience at our hotel - book now to secure your stay!

Important information:

Please note that once the free cancelation period is over, guests will receive an invoice for the total amount of the booking, due to be paid within 14 days. Any outstanding balance shall be paid upon departure.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 2595 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.93
Overall Experience: 8.4
D
Dirk • couple • de
10
2026-05-30 • via Nuitee
S
Susan • solo_traveller • gb
9
A day in Koblenz
Pros:

Quiet location despite being central. Clean and comfortable. Pleasant staff. Good local parking

2026-05-27 • via Nuitee
L
Li • couple • us
8
Pros:

Location, clean room

Cons:

Booked a room for two people; however, the room setting is only for one person: one blanket and one towel. It would be better if there is a coffee machine in the room.

2026-05-26 • via Nuitee
A
annemarie2u • couple • nl
8
Prima oke hotel
Pros:

Gewoon een prima hotel kamer, niets meer niets minder. Gereduceerd parkeertarief in onderliggende parkeergarage is fijn, weet je eigenlijk pas bij checkin. Knallende deuren geven geluidsoverlast van andere kamers, verder fijn stil.

Cons:

Simpel hotel, ontbijt wat prijzig voor 18 euro pp. Prijs is, oke... maar had ik wat lager verwacht voor deze stad.

2026-05-25 • via Nuitee
D
Dirk • couple • de
8
2026-05-25 • via Nuitee
W
Wilma • solo_traveller • nl
10
2026-05-25 • via Nuitee
E
Elke • couple • at
8
Okay
Pros:

Frühstück war sehr gut. Lage perfekt.

Cons:

Bett und Polster zu hart!

2026-05-25 • via Nuitee
C
Carmen • couple • de
7
Koblenz ist eine Reise wert.
Pros:

Das Frühstück war gut. Das Personal war sehr freundlich. Man kann in dem Hotel auch nach 18.00 Uhr ohne Probleme einchecken. Man muss nicht unbedingt vorher Bescheid geben.

Cons:

Die Dusche war zu offen. Man konnte nicht gleichzeitig duschen und auf die Toilette gehen. Die Betten sind, wie auch in anderen Hotelketten, sehr eng.

2026-05-25 • via Nuitee
E
enrica • couple • lu
8
2026-05-21 • via Nuitee
S
Stephanie • solo_traveller • it
8
Great place to stay in Koblenz!
Pros:

Very friendly and helpful staff! The room was bigger than I expected, could easily open my big suitcase. Perfect location right in front of the train station. Comfortable bed.

Cons:

The bathroom wasn’t very clean upon my arrival.

2026-05-21 • via Nuitee
U
Ulrike • solo_traveller • de
7
Für den Preis o.k
Pros:

Die Matratzen waren gut, Personal nett.

Cons:

Es gab nur billigen Käse. Kein Camembert o.ä.

2026-05-20 • via Nuitee
F
Franziska • family_with_children • de
9
Angenehmer Aufenthalt
Pros:

Die Lage des Hotels ist sehr zentral. Die Zimmer waren ansprechend und sauber.

Cons:

Am zweiten Tag ist leider der Föhn kaputtgegangen. Aber das kann natürlich mal passieren.

2026-05-20 • via Nuitee
R
Ronaldo Mascarenhas • solo_traveller • br
10
2026-05-20 • via Nuitee
K
Karin • family_with_children • se
8
Bra boende nära tågstationen
Pros:

Bra hotell med perfekt läge om man åker tåg. Bra frukost.

2026-05-18 • via Nuitee
T
Thorsten • couple • gb
9
2026-05-17 • via Nuitee
S
Sabine • family_with_children • de
8
Super angenehmer Kurzurlaub...
Pros:

Wir haben nicht im Hotel gefrühstückt, da wir unsere Hündin nicht alleine im Zimmer zurücklassen wollten. Die Lage des Hotels ist perfekt. Lidl und öffentliche Verkehrsmittel direkt am Hotel.

Cons:

.

2026-05-17 • via Nuitee
A
Andres • solo_traveller • de
9
2026-05-17 • via Nuitee
Z
Zak • solo_traveller • gb
7
Pros:

Location

Cons:

Room is small, no fridge, no kettle, no tea/ coffee

2026-05-17 • via Nuitee
G
Gabriela • extended_group • de
8
Es war alles zu meiner Zufriedenheit und ich würde dieses Hotel wieder buchen.
2026-05-16 • via Nuitee
S
Schwarzewitwe • solo_traveller • de
9
Pros:

.Wir sind super zufrieden. Sehr zuvorkommendes Peronal. Lage sehr zentral und überraschend ruhig.

Cons:

Das einzige, was ich bemängeln möchte.
Es wurde drei Tage lang kein Müll entsorgt. Im Mülleimer war auch kein Müllbeutel, dass die Sache noch komplizierter machte mit wegbringen.

2026-05-16 • via Nuitee