The Westin Gurgaon, New Delhi

Hotels
Westin
8.7 (422 reviews)
Number 1, MG Road, Sector 29 , Gurgaon , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent staff support
Clean and well-maintained
Cons:
Lack of clarity in package offerings
Heating system issues
Slow room service
Uncomfortable pillows

Categories

Cleanliness
8.16
Rooms are good and spacious, and the property was very clean.
Service
9.13
Excellent supporting staff, with some areas needing improvement.
Location
9.17
Location is great; the property is peaceful despite being close to MG Road.
Room Quality
8.62
Rooms are spacious; some complaints about temperature control.
Amenities
8.65
Facilities are good, though some service issues were noted.
Value for Money
8.61
Good rates for the quality offered.
Food and Beverage
8.66
Breakfast spread was very good; the staff managed the crowded buffet well.
Overall Experience
8.63
Enjoyable stay with various strengths and areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:09

Property Description

Luxurious Accommodation
Indulge in spacious and modern rooms at The Westin Gurgaon, New Delhi, featuring a range of amenities from flat-screen TVs to ergonomic work stations and luxurious bathrooms.

Wellness and Leisure
Unwind at the Heavenly Spa, stay active at the Westin Workout Fitness Studio, or relax by the outdoor swimming pool surrounded by a landscaped garden and enjoy poolside service.

Culinary Delights
Experience a variety of dining options from Asian delights at EEST to all-day dining at Seasonal Tastes. Mix Lounge and Bar offers a perfect spot for afternoon tea or evening cocktails.

Book now for a luxurious stay at The Westin Gurgaon, New Delhi and enjoy a blend of comfort, wellness, and culinary experiences.

Important information:

Rate of GST associated with the room selection: 5% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 12 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 422 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
R
Roshan Lal couple in
9
2026-05-30 via Nuitee
V
Vaibhav solo_traveller in
10
2026-05-29 via Nuitee
G
Ganesh solo_traveller in
3
Cons:

I have been following up for the Invoice/ bill for my stay. I am yet to receive the same, inspite of multiple follow ups. Kindly ensure the same is shared asap.

2026-05-25 via Nuitee
Z
Zachary solo_traveller us
10
2026-05-22 via Nuitee
O
Odilsho couple uz
1
2026-05-19 via Nuitee
A
Avneet solo_traveller in
6
2026-05-14 via Nuitee
S
Shiv Kumar couple in
9
2026-05-07 via Nuitee
A
Apoorva couple in
9
Nice ambience but breakfast managed is not so good
Pros:

Ambience

Cons:

I didn’t get my breakfast order for 45 mins and had to leave without it

2026-05-04 via Nuitee
J
Jahongir extended_group tj
10
Pros:

10

Cons:

10

2026-05-03 via Nuitee
S
Sudhir couple in
10
2026-04-25 via Nuitee
M
Manik family_with_children in
9
2026-04-25 via Nuitee
M
Mayank couple in
10
2026-04-23 via Nuitee
T
Tushar couple in
8
2026-04-22 via Nuitee
K
Kuanming solo_traveller tw
10
2026-04-20 via Nuitee
A
Arvind couple in
9
Overall an excellent stay
Pros:

Excellent customer service and a very wide choice for buffet breakfast

Cons:

The in-room dining was disappointing. Unlike the buffet breakfast, the quality of food and its presentation was extremely poor.

2026-04-09 via Nuitee
couple us
10
2026-04-08 via Nuitee
G
Gaganjot extended_group in
10
2026-04-06 via Nuitee
G
Gaorav solo_traveller ae
6
2026-03-29 via Nuitee
C
chhikara extended_group in
9
Excellent stay in Gurgaon
Pros:

Our stay was amazing, we were upgraded and our requests were taken care of by Ms.Neha. We thank her for her hospitality. She made sure we had the best time.

Cons:

Nothing

2026-03-29 via Nuitee
L
luv couple in
10
2026-03-24 via Nuitee