Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor breakfast options
Inconsistent room quality

Categories

Cleanliness
8.24
Positive mentions of clean lobby and rooms, but issues with cleaning services were noted.
Service
9.21
Service was generally positive, though some reviews highlighted issues with the reception staff.
Location
9.75
Repeatedly praised for its convenient location near the train station and city center.
Room Quality
7.7
Concerns about the condition of the room and furniture, including an outdated room given instead of a double.
Amenities
8.73
Amenities mentioned include good parking and breakfast services, though there were complaints about variety.
Value for Money
8.19
Perceived as overpriced considering the service and room quality.
Food and Beverage
7.74
Mixed feelings about breakfast quality and options available.
Overall Experience
9.21
Overall satisfactory experience with notable improvements needed in service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:59

Property Description

Convenient Location
Hotel Perrin - former Carlton is ideally located just 180 meters from Luxembourg Railway Station, bus, and taxi terminals, making it a perfect choice for travelers.

Modern Amenities
Enjoy free WiFi and a 24-hour front desk at our hotel. Each room is equipped with a flat-screen TV, cable/satellite channels, and tea/coffee making facilities for your comfort.

Nearby Attractions
Explore the historic old center of Luxembourg, including the Palais Grand-Ducal and the National Museum of History and Art, just a 15-minute walk away. Additionally, the European Union Institutions in the Kirchberg area are a short 10-minute drive from the hotel.

Book your stay at Hotel Perrin - former Carlton now for a memorable experience in Luxembourg!

Important information:

Please note that the elevator only goes up to the 3rd floor.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.6
Based on 5170 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
K
Kyle • couple • us
5
Needs some work
Pros:

Decor

Cons:

Was under construction and there wasn’t any disclosure prior to booking. The shower leaked pretty badly

2026-05-23 • via Nuitee
G
Gianluca • solo_traveller • it
10
Pros:

Personale estremamente cortese, il Sig. Gianni una persona di raro pregio. La struttura pulita ed accogliente come difficilmente oggi si trovano.

2026-05-22 • via Nuitee
J
Johannes • solo_traveller • de
8
2026-05-22 • via Nuitee
M
Marta • solo_traveller • pl
8
Pros:

Bardzo dobra lokalizacja blisko dworca. Pyszne śniadania ze świeżymi produktami dokładanymi na bieżąco. Wspaniała obsługa, wszyscy byli bardzo mili.

Cons:

Okno w moim pokoju było małe, ale rozumiem że to kwestia kategorii pokoju który wybrałam.

2026-05-22 • via Nuitee
I
Iván • solo_traveller • es
9
Un trato excelentísimo por parte de toda la plantilla.
Pros:

ubicación

Cons:

Indicar que la planta 4 carece de ascensor

2026-05-21 • via Nuitee
M
Marie • family_with_children • us
9
Atmospheric and quaint for a visit to the past while overnighting before a train trip
Pros:

Very quaint family-owned property with a nostalgic feel. Close to the train station and walking distance of the Old Town.

2026-05-21 • via Nuitee
D
Dixie • solo_traveller • us
5
2026-05-21 • via Nuitee
D
Danny • family_with_children • lu
7
2026-05-20 • via Nuitee
A
Armin • couple • de
8
Optimal um die Stadt zu erkunden
Pros:

Sehr netter und gebildeter Concierge an der Rezeption

Cons:

Hotel wird gerade an der Außenfassade renoviert

2026-05-20 • via Nuitee
R
Raymond • couple • nl
8
2026-05-20 • via Nuitee
S
Sabina • extended_group • fr
10
When in Luxemburg, stay at The Perrin!!!
Pros:

The location of the breakfast was perfect. And there was a good enough variety to start the day. Very good coffee!! The whole hotel breathes history in a good way. That is rare to find these days. And not to forget the staff. Super helpful and charming!
Ah, and to find out that there is a Mexican restaurant downstairs coming back home late was a very nice, delicious surprise. I can strongly recommend!

2026-05-20 • via Nuitee
E
Elizabeth • couple • us
3
Low value disappointment
Pros:

The hotel lobby has charm but no need to overpay for a room to see it

Cons:

Parking was a disaster, the street is a pedestrian street so it was difficult maneuvering. Then the hotel staff gave us the wrong directions to the parking garage, then the remote didn't work and we had to drag him outside for his assistance. He was annoyed that he needed to help us. After finally parking and checking in, the room was extremely disappointing. There were stains on multiple fabric items (luggage stand, chairs). In the middle of the night we were woken up from people leaving the bars. Then at 6am a man started screaming for about 15 minutes. We left the city and hotel as quickly as possible, not relaxing or recommended to other travelers.

2026-05-20 • via Nuitee
L
Lumin • couple • us
8
Good location and unique
Pros:

Historical feelings and excellent exhibition of old staff such as telephone and cameras

Cons:

Need renovations

2026-05-19 • via Nuitee
T
Tom Rodrique • solo_traveller • fr
9
Great place for an unexpected stay in Luxemburg
Pros:

Great place for an unexpected stay in Luxemburg. Really nice staff, erally cosy place, with style, and great location for a fair price. To recommend!!!

Cons:

Little issue with the shower

2026-05-19 • via Nuitee
E
Erik • solo_traveller • de
9
2026-05-19 • via Nuitee
A
Alexander • solo_traveller • us
10
2026-05-19 • via Nuitee
P
Philippe • solo_traveller • fr
9
Un bel hôtel très bien placé avec un personnel agréable
Pros:

Excellent accueil, notamment d'un monsieur d'origine italienne.

Cons:

La salle de bain était sublime et l'hôtel a bcp de cachet

2026-05-18 • via Nuitee
M
Maximiliano • couple • ch
7
2026-05-18 • via Nuitee
H
hammam • couple • be
4
2026-05-18 • via Nuitee
V
Vladimir • couple • de
9
Ich würde gerne nochmal dieses Hotel wählen.
Pros:

Der Hotelbesitzer war sehr hilfsbereit und ehrlich zu uns. Wir gaben ein paar nützliche Tipps von ihm bekommen. Ich bedanke mich dafür.

2026-05-18 • via Nuitee