The Mount by Greene King Inns

Hotels
Greene King's Pubs & Hotels
7.2 (2683 reviews)
Orrell Road , Wigan , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
4.6
Several reviews mentioned dirt, mold, and unclean bathrooms.
Service
9.06
Staff were described as friendly and helpful despite being short-staffed.
Location
9.6
Convenient location noted for access and amenities nearby.
Room Quality
5.56
Rooms had issues like mold, damps, and outdated conditions.
Amenities
7.59
Amenities were generally accessible, but some were lacking.
Value for Money
6.55
Poor room conditions indicated a lower value for the cost.
Food and Beverage
6.6
Food quality received mixed reviews; meals were not deemed great.
Overall Experience
8.06
Mixed reviews summarize a stay that is decent due to location but marred by cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:23

Property Description

Convenient Location
Situated in Wigan, The Mount by Greene King Inns is strategically positioned near popular attractions like Haydock Racecourse and Anfield Stadium. With easy access to key destinations, guests can explore the best of the area effortlessly.

Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with modern amenities including a flat-screen TV, a desk, and a private bathroom. The cozy bed linen and towels provided ensure a relaxing stay for every guest, making it a home away from home.

Exceptional Services
Guests can enjoy the convenience of free WiFi, complimentary parking, and a 24-hour front desk at The Mount by Greene King Inns. The welcoming restaurant and bar on-site offer delicious dining options and a perfect place to unwind after a day of exploring.

Experience comfort and convenience at The Mount by Greene King Inns - book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.2
Based on 2683 reviews
Cleanliness: 4.6
Service: 9.06
Location: 9.6
Room Quality: 5.56
Amenities: 7.59
Value for Money: 6.55
Food and Beverage: 6.6
Overall Experience: 8.06
J
john solo_traveller gb
8
2026-05-29 via Nuitee
H
Hilton solo_traveller gb
5
Pros:

Staff were very good. Helpful & friendly.

Cons:

Curtain hanging off
No air con
Decor, carpets, furniture very dated.
Really does need a refurb

2026-05-29 via Nuitee
T
tomasz.cetnerowski solo_traveller pl
8
2026-05-28 via Nuitee
S
Santosh family_with_children gb
3
The stay was disappointing overall. The room was far too small for a family of four, and there was an unpleasant smell t
Pros:

The only advantage of this place was its convenient location.

Cons:

The room was far too small for a family of four, and there was an unpleasant smell throughout the room.

2026-05-28 via Nuitee
H
Harry couple gb
8
Pros:

Good stay as most visits are

2026-05-28 via Nuitee
J
Julie solo_traveller gb
10
Pros:

Everything staff was amazing great hotel i would recommend it to friends and family

Cons:

Nothing i didnt like

2026-05-27 via Nuitee
E
EAB solo_traveller gb
7
Pros:

All the staff were lovely,very helpful.
Very accessible off M6

Cons:

Noise of M6 as you might expect but did not bother me.
Breakfast swimming in oil.

2026-05-26 via Nuitee
T
Thomas extended_group gb
9
Ideal place to stay on the way north or when heading south back home
Pros:

Ease of access, parking, location on site great food and drinks

Cons:

Only found it recently

2026-05-24 via Nuitee
T
Thomas extended_group gb
10
Perfect for our last night
Pros:

Everything

Cons:

Never stayed before

2026-05-24 via Nuitee
C
catherine solo_traveller gb
10
Great value - could not fault it.
2026-05-22 via Nuitee
B
Bridget couple gb
7
Perfect for what we needed visiting family.
Pros:

The staff are always very friendly. Have stayed a few times now

Cons:

Could do with a bit of a make over … bit of a musty smell in the corridor.

2026-05-21 via Nuitee
J
Jackie solo_traveller gb
6
Disappointing visit
Pros:

Close to where we needed to go

Cons:

Very disappointing this time from previous stays when we checked in told grill in kitchen not working limited menu. Breakfast ordered on day 2 waited 30 mins not good impression... had to chase what was going on to be told still doing work in kitchen lack of comms between kitchen & staff to keep customers updated got total refund of brekkie monies. Maintenance needed in bathroom of room 12, no loo brush, hot water tap needs attention & shower needs updating with no soap in dispenser at all. When checked out at 9.05am on 20 May 26 there were two individuals male & female smoking or vaping something... plugged into power socket in reception area check your cameras please & no staff around smelt awful not a very good impression at all for hotel & greene king

2026-05-21 via Nuitee
L
Ljpipes solo_traveller gb
10
2026-05-21 via Nuitee
C
Chris solo_traveller gb
5
Disappointed, fortunately I was only sleeping there.
Pros:

Very good

Cons:

The room was shabby looking and the cup chipped. Bathroom not good, no plug in the wash basin. Room not properly cleaned, despite the request. Probably wouldn't stay again unless the rooms were upgraded. Pity, as the location is good.

2026-05-20 via Nuitee
L
Les solo_traveller gb
9
The Mount
Pros:

Parking availability.
Nice room.

2026-05-20 via Nuitee
J
Jeremy solo_traveller gb
5
Cheap enough, breakfast up in the pub was ok.couldnt get a vat receipt as no staff at reception. Tried to call but only
Pros:

Close to where we needed to be that evening

Cons:

Looked like the place was closing down.

2026-05-19 via Nuitee
J
Jane solo_traveller gb
8
Overnight stay, well priced accommodation met my needs very well
Pros:

Location in Orrell. Safe parking area. Room facilities and friendly supportive staff.

Cons:

Not Applicable. May benefit from a some re - decoration in some areas but didn’t distract from my stay.

2026-05-19 via Nuitee
T
Tia family_with_children gb
8
Friendly & helpful staff, clean and very reasonably priced
Pros:

Clean tidy, rooms basic but we got what we paid for, staff were friendly & very helpful

Cons:

Bathroom sink plug got stuck and had to ask for new shower soap

2026-05-17 via Nuitee
J
Jake couple gb
10
2026-05-17 via Nuitee
J
Jayne solo_traveller gb
8
The Mount. Orrell, Wigan
Pros:

Great budget hotel. Good price. Friendly staff. Simple check in/out. Good breakfast with plenty of options

Cons:

Nothing I didn't like but on the whole the hotel needs updating

2026-05-17 via Nuitee