The Quays by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.4 (802 reviews)
Crow Lane , Northampton , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Facilities for disabled guests
Non-smoking throughout
Invoice provided
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Peaceful location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
7.49
The shower had mould around the edges and the room smelled damp and mouldy.
Service
9.46
Staff were warm, welcoming and friendly; Amanda on reception was exemplary.
Location
9.5
Lovely location next to the lake; easy to find with good parking.
Room Quality
6.45
Room was dated and had issues such as a dripping shower and poor kettle condition.
Amenities
8.98
Standard amenities provided, as expected for this hotel tier.
Value for Money
8.44
Good value for money, but issues with deposit may affect perception.
Food and Beverage
7.99
Breakfast was basic and service could have been better, but there were good selections.
Overall Experience
8.86
Despite some issues, most guests found their stay pleasant with more positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 19:11

Property Description

Waterfront Location and Sun Terrace
Located on the waterfront, our hotel boasts a stunning sun terrace overlooking the marina and Billing Aquadrome. Enjoy breathtaking views and soak up the sun while relaxing in this serene setting.

Convenient Accessibility
Situated just off the A45 and a short drive from junction 15 of the M1 motorway, The Quays by Greene King Inns offers easy access for travelers. Whether you're visiting for leisure or business, reaching your destination is stress-free.

Family-Friendly Accommodation and Dining
Our spacious and modern en suite rooms can accommodate 2 adults and 2 children, with the little ones enjoying a complimentary full breakfast. Indulge in delicious meals at our on-site restaurant offering great value, while the Wacky Warehouse keeps the kids entertained.

Experience comfort, convenience, and family fun at The Quays by Greene King Inns. Book now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 802 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 6.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
Q
quentin • solo_traveller • be
9
2026-05-23 • via Nuitee
L
LOUISE • couple • gb
10
Very good
Pros:

Location next to canalmarina

2026-05-23 • via Nuitee
K
Kimberly • couple • gb
1
Not acceptable
Pros:

N/a

Cons:

The bed was broken, the bathroom was dirty, when i opened the curtains the net curtains fell down on top of me. I’m disappointed with this hotel.

2026-05-23 • via Nuitee
S
Steve • solo_traveller • gb
10
great stay, great nights sleep and felt refreshed in the morning - Kaz was a superb hostess
Pros:

The Room was superb and the bed was amazingly comfortable - had a fab night's sleep. Kaz who was working in the morning was so friendly and attentive and was a real star.

2026-05-22 • via Nuitee
T
Trevor • solo_traveller • gb
8
Needs further improvement..
Pros:

The stay was great .everything was fine ..

Cons:

Bin wasn't empty and light had a broken switch..the room cost 78 quid ..

2026-05-21 • via Nuitee
S
Samantha • couple • gb
8
2026-05-21 • via Nuitee
S
Sarah • solo_traveller • au
9
A really lovely room!
Pros:

The room was lovely and large. I looked out through trees to the water. The staff were very friendly and helpful.

Cons:

I guess it was further out of town than I realised. I had a car so that didn’t matter but walking distance to NorthHampton would have been good.

2026-05-19 • via Nuitee
R
Russell • solo_traveller • gb
8
Nice place to stay and good value for the price.
Pros:

Didn't have breakfast and the location met all expectations.

Cons:

Nothing - all was fine with the accommodation, cleanliness and staff etc

2026-05-19 • via Nuitee
S
Simon • extended_group • gb
8
You get what you pay for. This was very basic but also not expensive so no complaints and enough food offerings nearby t
Pros:

Clean and good value for money

Cons:

A little impersonal and it’s like the old-fashioned layout in the rooms

2026-05-19 • via Nuitee
P
poynton • couple • gb
8
Lovely location, lovely staff, would stay again
Pros:

nice cooked breakfast, and good carvery

Cons:

cooked breakfast could have been a bit hotter, hot water for coffee was not hot enough
carvery could have been hotter
Shower tray showing age

2026-05-18 • via Nuitee
H
Helen • couple • gb
8
Great for what we needed and spot on for value of money.
Pros:

Value for money

Cons:

Maybe it wasn’t the nicest of surroundings but it was perfect for what we wanted

2026-05-18 • via Nuitee
J
John Philip Wardle • solo_traveller • gb
9
Pros:

Clean Comfortable and convenient for work

Cons:

Nothing

2026-05-18 • via Nuitee
J
Joe • couple • gb
7
Cons:

Bed was too soft.

2026-05-18 • via Nuitee
B
Bye • couple • gb
8
2026-05-18 • via Nuitee
D
David • couple • gb
6
Nice location , However looks a little tired in places, plastic tables out side need replacing
Cons:

No tea bags in room

2026-05-18 • via Nuitee
C
Chris • solo_traveller • gb
7
The Queys
Pros:

This old premier inn has been taken over by Green King, sadly not run as well.

Cons:

The £50 per room deposit after paying £500 up front for the rooms was a little off putting, especially when told that the hotel had had drug use and rooms vandalism previously made us wonder what kind of place we had chosen to stay!

The Restaurant was loud music, full of screaming children and little staff attending to customer needs, we were told we had the table for and hour and a half only, and then we would have to leave, great customer interaction, not!

2026-05-17 • via Nuitee
J
Jane • couple • gb
9
Pros:

Excellent carvery and just what we needed re accommodation

2026-05-17 • via Nuitee
J
John Philip Wardle • solo_traveller • gb
9
Pros:

Great location for work.Staff Great.Room clean and the bed to die for after a long day at work.
Thank you to all.

2026-05-17 • via Nuitee
D
Dean • solo_traveller • gb
10
We arrived late at night there was an all night receptionist who was very helpful. We had a good night’s sleep the break
Pros:

It is in a very pleasant situation when in the room it was quiet and the beds were comfortable everything you would expect was supplied

Cons:

I cannot think of anything

2026-05-16 • via Nuitee
S
Shaun • extended_group • gb
9
2026-05-16 • via Nuitee