The Quays by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.4 (1133 reviews)
Crow Lane , Northampton , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Peaceful location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
7.49
The shower had mould around the edges and the room smelled damp and mouldy.
Service
9.46
Staff were warm, welcoming and friendly; Amanda on reception was exemplary.
Location
9.5
Lovely location next to the lake; easy to find with good parking.
Room Quality
6.45
Room was dated and had issues such as a dripping shower and poor kettle condition.
Amenities
8.98
Standard amenities provided, as expected for this hotel tier.
Value for Money
8.44
Good value for money, but issues with deposit may affect perception.
Food and Beverage
7.99
Breakfast was basic and service could have been better, but there were good selections.
Overall Experience
8.86
Despite some issues, most guests found their stay pleasant with more positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 19:11

Property Description

Waterfront Location and Sun Terrace
Located on the waterfront, our hotel boasts a stunning sun terrace overlooking the marina and Billing Aquadrome. Enjoy breathtaking views and soak up the sun while relaxing in this serene setting.

Convenient Accessibility
Situated just off the A45 and a short drive from junction 15 of the M1 motorway, The Quays by Greene King Inns offers easy access for travelers. Whether you're visiting for leisure or business, reaching your destination is stress-free.

Family-Friendly Accommodation and Dining
Our spacious and modern en suite rooms can accommodate 2 adults and 2 children, with the little ones enjoying a complimentary full breakfast. Indulge in delicious meals at our on-site restaurant offering great value, while the Wacky Warehouse keeps the kids entertained.

Experience comfort, convenience, and family fun at The Quays by Greene King Inns. Book now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1133 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 6.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
S
Sarah • couple • gb
8
Only here for one night but it was a lovely stay
Pros:

Lovely outlook over the quay

Cons:

It was a little warm in the bedroom

2026-08-21 • via Nuitee
J
john • solo_traveller • gb
9
2026-08-20 • via Nuitee
C
Constantin • couple • de
8
2026-08-20 • via Nuitee
B
Baxter • couple • gb
8
Cons:

aircon not working

2026-08-19 • via Nuitee
A
ann • couple • gb
7
Good for a short break stopover and near the M1
Pros:

Large car park. Good choice of food & drinks at a reasonable price. Nice outdoor seating area overlooking canal.

Friendly staff.

Cons:

I booked a "disabled " room, but......there was no walk in shower, just a bath, so be aware of that

2026-08-18 • via Nuitee
B
Beverly • couple • gb
5
Basic
Pros:

Not much.

Cons:

Too hot. Too basic.

2026-08-18 • via Nuitee
Y
youask • family_with_children • se
8
Cons:

Receptionist said there was not any parking in front of hotell but it was clearly a free spot

2026-08-18 • via Nuitee
S
Shirley • solo_traveller • gb
8
Value for money stopover
Pros:

Easy to park. Quick check-in. Room was clean and comfortable. Did not use the restaurant but it was right next door if I'd needed it. Very good value for money and conveniently situated just off the A45

Cons:

Although the hotel is by the river there didn't seem to be any access to walk around it. There was some noise in the evening from the nearby holiday park.

2026-08-18 • via Nuitee
A
Annette • solo_traveller • aw
8
2026-08-17 • via Nuitee
H
Haycocks • couple • gb
8
Comfortable staff very accommodating and all staff helpful
Pros:

Everything close to hand the only downside was the lack of air conditioning but will definitely return as very convenient location for what we wanted to do during weekend

Cons:

No air conditioning but that's only an issue during this very unusual year weatherwise

2026-08-17 • via Nuitee
A
April • couple • bm
5
2026-08-17 • via Nuitee
L
Lara • extended_group • gb
8
2026-08-15 • via Nuitee
A
Anthony • solo_traveller • gb
5
I was threatened by a member of staff at breakfast she told me if I take any fruit with me to work she would make sure I
Pros:

Good area

Cons:

Too many spiders in the room

2026-08-15 • via Nuitee
K
karina • couple • gb
9
Good value stay
Pros:

There was plenty of parking and the hotel was quiet, clean and comfortable.

For what I paid, it was excellent value and handy having the pub and restaurant next door.

Cons:

A decent coffee machine at breakfast would be nice.

2026-08-15 • via Nuitee
S
Suzanne • family_with_children • us
1
This is probably the worst hotel I have ever stayed at in my entire life.
Pros:

Location to the wedding of venue we were attending at Grendon Lake.

Cons:

Unclean rooms, mold and mildew in the bathroom, dirty carpets, bugs in the bed, spiders on the wall, no hotel phone or refrigerator, no place to get water at night (no water fountain, water filling station or vending machines), no ice machines, no air conditioning and only small fans supplied by the front desk, unhelpful service at the front desk, no shampoo/conditioner in the shower, no toilet paper roll (just thin tissue type paper).

2026-08-15 • via Nuitee
N
Norman • couple • gb
8
Good value for overnight stay
Pros:

Local to our destination

Cons:

Perhaps a little too busy in the local area

2026-08-14 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Good carvery in evening
Good breakfast

2026-08-14 • via Nuitee
E
Emma • couple • gb
5
Nothing outstanding due to the awful smell & cleanliness
Pros:

Location

Cons:

There was an awful sewage smell at night. Also the room needs decorating as marks all over the wall.

2026-08-13 • via Nuitee
I
Ian • couple • gb
8
The Quays the Key for a good stay
Pros:

Reception was excellent. It was quick, efficient and informative. The room was reasonably spacious. It was clean and adequately equipped. The bar/restaurant area was large. There is substantial decking area outside overlooking a canal environment which is great for a drink and relax. There are other residential options in the vicinity which provide bar and restaurant customers beyond the hotel's clients. It has a busy vibrant ambience. The staff are excellent and the meals good. Despite it being busy nobody seemed to be waiting very long at all - quite an achievement!

Cons:

Would have been nice to have had breakfast on the decking.

2026-08-13 • via Nuitee
D
Denz Alou • solo_traveller • gb
8
Friendly staff
Pros:

Clean

Cons:

None

2026-08-11 • via Nuitee