The Quays by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8.4 (1133 reviews)
Crow Lane , Northampton , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Peaceful location
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
7.49
The shower had mould around the edges and the room smelled damp and mouldy.
Service
9.46
Staff were warm, welcoming and friendly; Amanda on reception was exemplary.
Location
9.5
Lovely location next to the lake; easy to find with good parking.
Room Quality
6.45
Room was dated and had issues such as a dripping shower and poor kettle condition.
Amenities
8.98
Standard amenities provided, as expected for this hotel tier.
Value for Money
8.44
Good value for money, but issues with deposit may affect perception.
Food and Beverage
7.99
Breakfast was basic and service could have been better, but there were good selections.
Overall Experience
8.86
Despite some issues, most guests found their stay pleasant with more positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 19:11

Property Description

Waterfront Location and Sun Terrace
Located on the waterfront, our hotel boasts a stunning sun terrace overlooking the marina and Billing Aquadrome. Enjoy breathtaking views and soak up the sun while relaxing in this serene setting.

Convenient Accessibility
Situated just off the A45 and a short drive from junction 15 of the M1 motorway, The Quays by Greene King Inns offers easy access for travelers. Whether you're visiting for leisure or business, reaching your destination is stress-free.

Family-Friendly Accommodation and Dining
Our spacious and modern en suite rooms can accommodate 2 adults and 2 children, with the little ones enjoying a complimentary full breakfast. Indulge in delicious meals at our on-site restaurant offering great value, while the Wacky Warehouse keeps the kids entertained.

Experience comfort, convenience, and family fun at The Quays by Greene King Inns. Book now to create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1133 reviews
Cleanliness: 7.49
Service: 9.46
Location: 9.5
Room Quality: 6.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.86
M
Maureen • couple • gb
8
2026-10-16 • via Nuitee
M
Martin • couple • gb
10
Pros:

Very good price with dinner and breakfast
Clean rooms
Lovely staff

2026-10-15 • via Nuitee
E
Elias • solo_traveller • se
10
2026-10-13 • via Nuitee
A
Andrew • solo_traveller • gb
9
Pros:

Good location close to connecting road. Acccommodation was good value and the staff were friendly.

2026-10-13 • via Nuitee
G
Gurdeep • couple • gb
10
Great experience nice house near pub you can order food
Pros:

Everything excellent

Cons:

Security 😅😅Deposit

2026-10-11 • via Nuitee
W
Ward • solo_traveller • gb
8
2026-10-11 • via Nuitee
M
Mirella • solo_traveller • gb
2
2026-10-11 • via Nuitee
J
Julian • couple • gb
8
2026-10-10 • via Nuitee
D
Debbie • solo_traveller • gb
10
2026-10-10 • via Nuitee
N
Natasha • couple • gb
9
Pros:

Beds were comfortable and rooms were spacious!

Cons:

The only thing that wasn’t great was there was no receptionist when we got there and we tried for a little while to get someone’s attention. Once they appeared we did get checked in smoothly

2026-10-09 • via Nuitee
A
Anna • couple • gb
9
Bardzo udany ! ☺️
2026-10-09 • via Nuitee
J
Jane • solo_traveller • gb
10
2026-10-09 • via Nuitee
C
Cathy • solo_traveller • gb
7
2026-10-08 • via Nuitee
C
Cathy • couple • gb
8
Bar closers at 9pm for under 18!!
Pros:

The position and scenery

Cons:

5 Adults ( 45+) and 1 15 year old ( drinking lime and soda) in the bar after attending Speedway Testimonal 9.15pm told she was unable to be in the bar area or the eating area from 9pm…
This ruined the end of our evening once back. We ended up standing in a the walk way to the hotel entrance to finish our drinks…

Need new toasters. Only able to go once for hot breakfast items other than cold selection which there wasn’t much of.

2026-10-08 • via Nuitee
A
Anthony • couple • fr
9
2026-10-07 • via Nuitee
P
Pilcher • solo_traveller • gb
8
Only a one night stay but enjoyed every minute
Pros:

Location, quiet,

2026-10-07 • via Nuitee
A
Ainhoa • extended_group • es
8
2026-10-07 • via Nuitee
M
Mcnally • solo_traveller • gb
5
Pros:

Location

Cons:

Very noisy people in the room above us. Woke us up at 5am and continued stomping around til 9am

2026-10-07 • via Nuitee
J
Jo • couple • gb
5
Pros:

Location was excellent for our needs - but will pick alternative next time due to the pub side!
Bed was Comfy
Bathroom clean
Hotel check in staff nice friendly

Cons:

Went to the bar when we got back to order a meal as we had checked online prior to booking as new we'd be late and this was the info provided - "Serving times: Available daily until 10:00 PM." Was abruptly told by a female bar staff that KITCHEN SHUTS at 9pm. The rudeness didn't end there, every time we ordered a drink it seemed like it was all too much trouble.
Breakfast - Cooked food was tasty, but the two toasters were clearly not fit for purpose, endless queuing for toast, gave up and had warm bread they were so bad, as breakfast was going cold. Coffee in the jugs was awful, just instant mixed in large quantities. Tables all felt grubby and stick, need a good old scrub daily I think! And the icing on the cake, the lady walking around with a lanyard on, tall dark hair grey cardigan, WOW rudeness with knobs on! (Sunday 4th October)
I don't know who's managing the staff in the pub but God they clearly don't have happy or customer service trained staff there! Get rid and start again with people who actually want to work and be polite to customers!

2026-10-07 • via Nuitee
A
Andrea • solo_traveller • gb
9
2026-09-19 • via Nuitee