Shangri-La Guangzhou

Hotels
Shangri-La Group
8.7 (540 reviews)
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou 510308 China , Guangzhou , cn

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Stunning views
Helpful staff
Cons:
Older facilities
Average value for price

Categories

Cleanliness
8.16
Cleanliness was mentioned indirectly; while not explicitly negative, some reviews indicated older facilities which may impact cleanliness.
Service
9.13
Staff were highlighted positively in multiple reviews for being helpful and attentive.
Location
9.17
Multiple reviews praised the hotel's location and view.
Room Quality
8.62
Rooms are generally described as comfortable with great views and facilities.
Amenities
8.65
Amenities received positive comments, although minor complaints about some facilities were noted.
Value for Money
8.11
Some reviews noted that certain experiences did not meet expectations at this price point.
Food and Beverage
9.16
Breakfast options were highly praised, indicating strong quality.
Overall Experience
8.63
Overall experience is positive, with guests expressing satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:26

Property Description

Luxurious Accommodation
The elegant rooms at The Shangri-La Guangzhou offer spacious layouts and modern Oriental-inspired décor, providing a comfortable retreat after a day of exploring the city.

Leisure Facilities
Indulge in leisurely swims at both the large indoor and beautifully landscaped outdoor pools, or stay active at the state-of-the-art fitness centre and tennis courts.

Exquisite Dining Options
Savor a culinary journey with international buffets, authentic Chinese and Japanese cuisines, and Thai dishes at the hotel's various dining outlets. From river views to fine dining, there's something to please every palate.

Experience the epitome of luxury and comfort at Shangri-La Guangzhou. Book your stay now for an unforgettable experience.

Important information:

Please note that all hotel guestrooms are to be used for accommodations only and it is strictly prohibited to use hotel guestrooms for product display, office and any other purpose.

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that additional 10% service charge and 6% VAT would still be collected if canceled later or in case of no-show.

Reservation for stays of 14 days or above has to be confirmed with the property in advance.

Please be noted that early departure policy during Fair period: Hotel may be imposed one night penalty for departure date earlier than original booking check-out date.

Guests can enjoy (Mercedes Benz, BMW or Audi A6) driving service. Please contact hotel directly to book this service in advance.Swimming pool: Closed from Tue, Nov 10, 2026 until Sat, Apr 10, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 540 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.63
A
Aleksandr family_with_children ru
9
Хороший отель для бизнес командировок, а также семейного отдыха на несколько дней
Pros:

Месторасположение отеля, наличие инфраструктуры для завтраков и ужинов, хорошее обслуживание номеров.

Cons:

Отсутствие на рецепшене специалистов английского, русского.

2026-07-02 via Nuitee
V
Vasilii extended_group ru
8
Pros:

Хороший завтрак, глубокий бассейн, удобная мягкая кровать

Cons:

номера старые, нужно обновление

2026-07-02 via Nuitee
A
Alper Ali couple de
10
2026-07-01 via Nuitee
N
Natalya solo_traveller ru
8
Pros:

I liked a good location, varied European and Asian breakfast, super buffet dinner with a variety of fish, seafood, and meat dishes, and a good pool.

Cons:

I left a T-shirt in my room and contacted the hotel that same day, but they couldn't find it. This really cast a very-very shadow over my stay. Hotels ought to keep track of left-behind items. The staff speaks poor English.

2026-07-01 via Nuitee
A
Aleksandr couple ru
9
2026-06-29 via Nuitee
A
Aleksandr couple ru
10
Pros:

Все хорошо

Cons:

В лобби было бы неплохо иметь кофемашину

2026-06-28 via Nuitee
A
Arturo Curlez solo_traveller uy
9
2026-06-27 via Nuitee
B
Bislan solo_traveller ru
10
Pros:

👍👍👍👍

Cons:

👍👍👍👍

2026-06-27 via Nuitee
I
Igor family_with_children ae
10
2026-06-24 via Nuitee
B
Boboc extended_group ro
9
Pros:

ok

2026-06-24 via Nuitee
C
Cihan solo_traveller tr
10
2026-06-22 via Nuitee
S
Sarah solo_traveller gb
9
Great location with outdoor pool and space
Pros:

Good room size, friendly staff in the Horizon Club, outdoor pool, indoor locker room had towels and dressing gowns, quiet rooms. Great location!

Cons:

The bed was firm, afternoon tea in horizon lounge was more like snacks - needed to buy lunch after as still hungry.

2026-06-21 via Nuitee
E
Eduardo extended_group py
9
Pros:

Ubicacion Desayuno Amplia Habitacion

2026-06-19 via Nuitee
O
OZAN solo_traveller tr
10
Bir dahaki ziyaretimde yine tercih ederim.
Pros:

Fuar alanına yürüme mesafesinde, mükemmel çeşitlilikte mükemmel bir kahvaltı

2026-06-19 via Nuitee
G
Gaziz couple kz
10
великолепно
Pros:

супер

Cons:

отлично

2026-06-16 via Nuitee
A
ABDULLA couple ru
9
Pros:

Чисто.

Cons:

В номере нет кофе…

2026-06-15 via Nuitee
S
Steve couple au
9
Great location and facilities
Pros:

Location and breakfast

2026-06-14 via Nuitee
A
Avi couple il
9
Pros:

מרחק הליכה לתערוכה בגוואנגזו

Cons:

מחירים בלובי יקרים מאוד, אין כלום מסביב למלון

2026-06-13 via Nuitee
N
Naef solo_traveller ye
10
Pros:

Natural environment mixed with hospitality

2026-06-13 via Nuitee
ארז solo_traveller il
10
2026-06-13 via Nuitee