Hotel Indigo Auckland by IHG

Hotels
Hotel Indigo
9.4 (498 reviews)
53 St Patrick's Square , Auckland , nz

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Tolle Lage
Freundliches Personal
Bequeme Betten
Gutes Frühstück
Cons:
Dunkle Lobby
Feueralarm und mangelhafte Information
Schwierigkeiten beim Finden des Restaurants
Key cards wouldn’t work

Categories

Cleanliness
9.19
Specific sentiment from text: Hotel was stylish, comfortable and clean.
Service
9.66
Specific sentiment from text: Staff were very friendly and helpful.
Location
9.7
Specific sentiment from text: Tolle Lage, gute Lage, wirklich die beste Lage.
Room Quality
9.45
Specific sentiment from text: Die bequemsten Betten aller Zeiten. Zimmer waren sehr gemütlich.
Amenities
9.48
Specific sentiment from text: Kaffee und Tee wird sehr besonders zur Verfügung gestellt.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
8.99
Specific sentiment from text: Frühstück war lecker.
Overall Experience
9.56
Specific sentiment from text: Overall, the stay was excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 23:25

Property Description

Convenient Location
Enjoyable Amenities
Multilingual Staff

Ready to experience luxury at Hotel Indigo Auckland, an IHG Hotel? Book your stay now and discover the best of Auckland!

Important information:

Please note that the hotel food and beverage outlets are under construction and will be opening in April 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 498 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.14
Food and Beverage: 8.99
Overall Experience: 9.56
L
Lee solo_traveller kr
10
2026-06-20 via Nuitee
L
Lee solo_traveller kr
10
Pros:

Distance from the harbor and albert park. I could get anywhere I want in downtown by walk. And the view from the hotel was really great.

2026-06-20 via Nuitee
P
Pauline couple nz
10
Pros:

Room was comfy and the decor very modern

2026-06-20 via Nuitee
S
Simon extended_group nz
10
2026-06-19 via Nuitee
S
Simon extended_group nz
10
2026-06-19 via Nuitee
M
Mark solo_traveller nz
10
Pros:

Very nice, modern, comfortable

2026-06-16 via Nuitee
M
Matilde solo_traveller it
7
Che dormite!
Pros:

Il letto molto comodo, la vista panoramica, la qualità di tè e caffè in camera.

Cons:

La stanza vista harbour ha una insolazione importante ed in estate o autunno se non azionano preventivamente l'aria condizionata, la stanza raggiunge temperatura elevata.

2026-06-14 via Nuitee
B
Brenna couple nz
10
Easy, fun
Pros:

Great, clean hotel, cool vibes in the room and great bar and restaurant

2026-06-11 via Nuitee
C
Claudia couple us
9
2026-06-08 via Nuitee
C
Christian couple de
10
2026-06-08 via Nuitee
P
Paulina solo_traveller pl
9
Pros:

Piękny hotel w samym centrum. Niezapomniany widok, bardzo dobrze wyposażony hotel i świetna obsługa ;-) Jednego wieczoru włączył się niechcący alarm pożarowy, wszystko przebiegło sprawnie, a obsługa była bardzo profesjonalna.

Cons:

Śniadania pół na pół - na początku jest zachwyt, bo są a'la carte, ale niektóre pozycje są średnio udane albo bardziej obiadowe. Bufet z kolei niezmienny, codziennie to samo (pieczywo, słodkie i dodatki). Przy dłuższym pobycie może być różnie.
Brak wody w pokoju czy dystrybutora na korytarzach. To już są międzynarodowe rozwiązania i powinna być opcja napełnienia swojej butelki wodą kranową (filtrowaną).

2026-06-07 via Nuitee
K
Kaijun family_with_children sg
8
Overall good, lighting design in room is sub-par if you are sharing the room with anyone else.
Pros:

Convenient location, good service from staff and clean rooms. Breakfast is not the typical large buffet spread, instead comprising selecting a single main dish and two add-ons (e.g. bacon, hash browns etc.) and a small self-service spread of pastries, bread, fruits etc. Still good, if you find a main you like, you'll be all set for your stay.

Cons:

Lighting layout in room leaves a lot to be desired - there are only 3 switches to control all the lights in the room, including the bathroom. A frosted glass wall between the bathroom and bedroom with no blinds or curtains means that the entire sleeping area gets bathed in bright light if anyone needs to use the bathroom at night - which makes for a poor experience if you are sharing the room with anyone.

2026-06-07 via Nuitee
N
Nicholas couple au
10
Pros:

Very modern, really comfortable and the staff were exceptional. I wish we had more than one night here.

2026-06-04 via Nuitee
K
Kendall couple nz
9
2026-06-04 via Nuitee
J
JUI-TING couple tw
10
英迪格是我們來奧克蘭準備飛皇后鎮休息兩晚的住宿,服務人員親切,房間也很大很舒適,和台灣的英迪格有點類似都很好設計感,下次如果有來奧克蘭會再來住。飯店地點很方便,但位在轉進來的巷子內,不會有摩托車🏍️重機很吵的聲音,睡得很舒服,很推薦!
Pros:

建築外觀很有特色,不仔細看以為是一棟歷史建築,很有風味。

Cons:

因為只住兩天所以第二天覺得不需要特別打掃。傍晚五點多打給房務想請他們送浴巾,但是等了半小時多都沒送上來。後來等到要去吃晚餐了就直接一樓櫃檯請他們把備品送上房間掛在門口就好,但過了大概三小時回來房間還是沒有送來。又再打一次電話給櫃檯,最後才送來。但櫃檯人員送上來態度很好,表示房務那邊可能交班有點問題沒送到,但遇到的每個服務人員態度都很好很親切很喜歡。

2026-06-04 via Nuitee
E
Eugenie couple nz
10
2026-06-01 via Nuitee
D
Daniel family_with_children ch
9
2026-05-31 via Nuitee
V
Vicky couple nz
10
2026-05-30 via Nuitee
K
Karen couple us
8
We found a clean, comfortable room to room to relax in.
Pros:

The room was comfy, very clean and modern.

Cons:

We paid for a view of the needle, but it was an awkward view and not worth it. Seemed deceptive.

2026-05-26 via Nuitee
N
Nicole couple au
10
Excellent
Pros:

Centrally located, nice rooms with good facilities and friendly staff.

2026-05-24 via Nuitee