Hotel Indigo Auckland by IHG

Hotels
•
Hotel Indigo
9.4 (481 reviews)
53 St Patrick's Square , Auckland , nz

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Tolle Lage
Freundliches Personal
Bequeme Betten
Gutes Frühstück
Cons:
Dunkle Lobby
Feueralarm und mangelhafte Information
Schwierigkeiten beim Finden des Restaurants
Key cards wouldn’t work

Categories

Cleanliness
9.19
Specific sentiment from text: Hotel was stylish, comfortable and clean.
Service
9.66
Specific sentiment from text: Staff were very friendly and helpful.
Location
9.7
Specific sentiment from text: Tolle Lage, gute Lage, wirklich die beste Lage.
Room Quality
9.45
Specific sentiment from text: Die bequemsten Betten aller Zeiten. Zimmer waren sehr gemütlich.
Amenities
9.48
Specific sentiment from text: Kaffee und Tee wird sehr besonders zur Verfügung gestellt.
Value for Money
9.14
Standard quality for this hotel tier.
Food and Beverage
8.99
Specific sentiment from text: Frühstück war lecker.
Overall Experience
9.56
Specific sentiment from text: Overall, the stay was excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 23:25

Property Description

Convenient Location
Enjoyable Amenities
Multilingual Staff

Ready to experience luxury at Hotel Indigo Auckland, an IHG Hotel? Book your stay now and discover the best of Auckland!

Important information:

Please note that the hotel food and beverage outlets are under construction and will be opening in April 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 481 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.45
Amenities: 9.48
Value for Money: 9.14
Food and Beverage: 8.99
Overall Experience: 9.56
V
Vicky • couple • nz
10
2026-05-30 • via Nuitee
K
Karen • couple • us
8
We found a clean, comfortable room to room to relax in.
Pros:

The room was comfy, very clean and modern.

Cons:

We paid for a view of the needle, but it was an awkward view and not worth it. Seemed deceptive.

2026-05-26 • via Nuitee
N
Nicole • couple • au
10
Excellent
Pros:

Centrally located, nice rooms with good facilities and friendly staff.

2026-05-24 • via Nuitee
R
Ron • couple • us
8
2026-05-22 • via Nuitee
A
Amelia • couple • nz
7
2026-05-21 • via Nuitee
M
Mary • couple • nz
9
Great value, stylish and comfy hotel right in the centre
Pros:

Such a great hotel in in a quiet part of Auckland, 10 minutes walk from all the action of the waterfront. The rooms are small but so comfortable, with great beds, bathrooms and a teapot for the provided Zealong tea. The view is great from the high floors.
Its also the best hotel breakfast although avoid the busy times ( there is a guide in the lift)

2026-05-20 • via Nuitee
A
Anna • family_with_children • de
10
Великолепный отель
Pros:

Стильный номер, вкусный и разнообразный завтрак, отзывчивый персонал, чай и кофе в номере - выше всяких похвал

2026-05-19 • via Nuitee
E
Emily • solo_traveller • nz
9
2026-05-18 • via Nuitee
S
Stephen • solo_traveller • au
10
Highly recommitted
Pros:

We stayed in many different locations and accommodations while we were on our recent NZ holiday and we would say that this hotel was so good that we ended up staying here 3 times. Thank you to all of the staff for all of your hard work and dedication into making this place so pleasurable for myself and for my husband

Cons:

There isn't any negative feedback that I can think of

2026-05-17 • via Nuitee
S
Sally • extended_group • au
9
2026-05-16 • via Nuitee
G
Gelong • couple • cn
10
2026-05-14 • via Nuitee
J
J & J Ford • solo_traveller • au
10
We'd return for sure.
Pros:

Very clean and comfortable. Great location. Very friendly and helpful staff. Excellent view from the room. Great bathroom and shower pressure. Slippers and robe! The tea and coffee was fantastic!

Cons:

The lights were a little tricky (multiple switches blocked others from working and we turned on a light in the bathroom that we couldn't work out how to turn off again). The mattress topper made the bed very comfortable at first but throughout the night it did sink to meet the firm mattress beneath. Wasn't terrible but leans towards firm.

2026-05-12 • via Nuitee
T
Tania • solo_traveller • nz
9
Excellent
Pros:

Breakfast included was amazing. This is a high end hotel with lots of extra little touches.

Cons:

There was a weird sound outside my room intermittently during the night. I was in 17th floor so could only have been something to do with the wind or neighbouring aircon. It wasn’t bad enough to keep me awake tho.

2026-05-11 • via Nuitee
R
Rachelle • couple • nz
10
2026-05-10 • via Nuitee
G
Gerhard • couple • au
8
Great hotel; a shame about the noise from the air conditioner and lift.
Pros:

The location was very central. The food and service in the restaurant was great.

Cons:

The air conditioner was very noisy and we were unable to turn it off completely. It turned itself on after 1 1/2 hour which meant we woke up and had to turn it off again. Consequently, we couldn’t sleep properly for two nights. The lift was also very noisy.

2026-05-09 • via Nuitee
Y
Yi • couple • cn
10
2026-05-09 • via Nuitee
A
Akash • couple • au
10
2026-05-06 • via Nuitee
A
Akash • family_with_children • au
10
2026-05-06 • via Nuitee
L
Louise • solo_traveller • nz
8
Great location and excellent bed
Pros:

Great central city location next to St Patricks Cathy and just a short walk from restaurants and cafes.
Fantastic bed and lovely staff.

Cons:

Our room smelled of stale cigarettes which wasn’t the best.
We also found it hard to hang towels in the bathroom but we were given a disabled suite (although not disabled), and found towels on the toilet handrail, so this may not be reflected across the hotel.

2026-05-04 • via Nuitee
J
Joanne • couple • au
9
Pros:

The breakfast was terrific. Good value

Cons:

The room l lacked draws

2026-05-04 • via Nuitee