Hilton Shenzhen Futian

Hotels
•
Hilton Hotels & Resorts
8.1 (555 reviews)
Tower B, Great China International Financial Center, No 1003 Shennan Avenue , Shenzhen , cn

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast variety
Cons:
Room cleanliness issues
Outdated facilities
Billing problems

Categories

Cleanliness
6.61
Several reviews noted issues with room cleanliness and odors.
Service
9.08
Positive mentions of staff interaction and service quality.
Location
9.12
Multiple reviews highlighted the great location near attractions.
Room Quality
7.07
Rooms were spacious but issues like bad odors and outdated conditions were mentioned.
Amenities
8.1
Some amenities were noted positively, though some were lacking, like the gym and pool.
Value for Money
8.06
Subjective, with some mentioning high prices compared to the experience.
Food and Beverage
8.61
Breakfast had good variety and was praised in several reviews.
Overall Experience
8.18
General feedback indicates a pleasant stay but also notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 16:10

Property Description

Luxurious Accommodation
The Hilton Shenzhen Futian offers air-conditioned rooms with modern amenities and a spa center for ultimate relaxation. Each room is equipped with a flat-screen TV, minibar, and a private bathroom, ensuring a comfortable stay for all guests.

Convenient Location
Located in the heart of Shenzhen, this hotel is just steps away from the Metro Station and close to the Futian Convention & Exhibition Center. With easy access to key landmarks like the Civic Centre and Convention & Exhibition Centre, guests can explore the city with ease.

Exceptional Services
From a kids' club to a car rental service, the Hilton Shenzhen Futian goes above and beyond to cater to its guests' needs. The multilingual staff are ready to assist with any requests, making your stay truly memorable.

Experience luxury and convenience at Hilton Shenzhen Futian - book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and charges are applicable.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    Adults stay for CNY 384.78 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 555 reviews
Cleanliness: 6.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.18
P
Pravin • solo_traveller • hk
9
Good stay but disappointed with no bidet in bathroom
Pros:

Staff Mani at club lounge was very helpful and excellent.

Cons:

We booked this hotel because it specified there was bidet but when we went then there was no bidet in the room which was quiet disappointing

2026-05-30 • via Nuitee
P
Pere • couple • es
10
2026-05-28 • via Nuitee
K
koko • solo_traveller • gb
9
Unbelievable stay and comfortable
Pros:

Location is the best just by the metro with five lines in one station,
Executive lounge was worth the money by the way everything was great,the room was huge with wall to wall glass windows easy light comes . Breakfast buffet had variety you cannot come out empty
The staff in general were kind and helpful.
The robot room services were entertaining most guests.

Cons:

Nothing

2026-05-26 • via Nuitee
Ольга • couple • ru
9
2026-05-24 • via Nuitee
O
Olzhas • extended_group • kz
5
Cons:

Location was so so. Facilities were old.

2026-05-23 • via Nuitee
C
Chong • solo_traveller • my
8
Pros:

Staff were friendly, and the place is clean & well maintained

Cons:

Breakfast spread could be a bit better. But I guess it was still worth as we got some good discount for breakfast

2026-05-23 • via Nuitee
C
Chong • solo_traveller • my
9
2026-05-23 • via Nuitee
M
Markus • couple • at
7
Pros:

Die Lage des Hotels.

Cons:

Für die Nutzung des Pools sind Badehauben Pflicht und müssen am Eingang zum Pool gekauft werden.
Das Personal im Spa spricht kein Englisch und versteht nicht mal ein Wort.
Die Zimmer schon sehr in die Jahre gekommen.

2026-05-22 • via Nuitee
K
ko • couple • sg
8
Pros:

Super king sized bed

Cons:

Location not as good as other parts of futain

2026-05-20 • via Nuitee
A
Alayna • extended_group • au
8
2026-05-20 • via Nuitee
A
Alexandre • solo_traveller • br
10
Fantastica localização e acomodação!
Pros:

Hilton nunca deixa a desejar!!!!
Equipe muito bem educada, quarto sensacional e amplo, tem banheira e o café da manhã é muito bom com muitas variedades.
Fica próximo a uma das áreas mais legais da cidade!

Cons:

Fica um pouco distante da estação de trem bala entre cidades!!!

2026-05-19 • via Nuitee
C
Clare • couple • au
10
Great location, friendly staffs, clean rooms.
Pros:

Friendly staff, super clean rooms and it’s very new/ well maintained.

2026-05-18 • via Nuitee
G
Gerhard • family_with_children • at
10
Preis/Leistung waren Top
Pros:

Alles

Cons:

Nichts

2026-05-17 • via Nuitee
R
Riyaz • extended_group • sa
8
Exceptional
Pros:

Everything was good our room had lounge excess which was exceptional service and their all staff are good and cooperative but Mr. Money he is another level he was very kind and take care of the hotel guest he helped us with every way he can

Cons:

Nothing

2026-05-17 • via Nuitee
P
PAN Thomas • solo_traveller • fr
8
2026-05-17 • via Nuitee
F
Flávio • solo_traveller • br
10
2026-05-17 • via Nuitee
J
Jenney • solo_traveller • nl
6
For the price we paid it wasn’t value for money
Pros:

The location, bathroom and breakfast

Cons:

The bed was not comfortable and there was no coffeemaker in the room

2026-05-16 • via Nuitee
B
Bruno • solo_traveller • br
5
Pros:

Location

Cons:

Breakfast
No Hilton Honors after almost a 1 week stay

2026-05-15 • via Nuitee
N
Natallia • solo_traveller • ua
10
2026-05-15 • via Nuitee
P
pierre • couple • fr
8
Parfait pour l’emplacement. Métro à 100 m.
Pros:

L’emplacement parfait

Cons:

La piscine : une partie était recouvert d’une bâche. L’autre l’eau était trouble, il fallait absolument un bonnet à acheter et en tout et pour tout il y avait six transats.

2026-05-14 • via Nuitee