Sofitel Legend People's Grand Hotel Xi'an

Hotels
•
Sofitel Legend
9.3 (150 reviews)
No. 319, Dongxin Street , Xi'an , CN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Location far from attractions
Language barrier in some instances

Categories

Cleanliness
9.41
Rooms are described as very clean and well-maintained.
Service
9.88
Staff is consistently praised for being helpful and friendly.
Location
8.42
Location is noted to be a bit far from tourist attractions and subway stations.
Room Quality
9.37
Rooms are elegantly decorated, spacious, and comfortable.
Amenities
9.4
Facilities are exceptional including dining options and services.
Value for Money
9.36
Overall value aligns with the quality of services and facilities provided.
Food and Beverage
8.91
Dining options are varied and generally praised, though specific items noted as lacking.
Overall Experience
9.68
Guests express high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:30

Property Description

Luxurious Accommodation with Butler Service
Sofitel Legend Peoples Xi'an offers elegant rooms with modern amenities and garden views. Enjoy the comfort of king-size beds, a flat-screen TV, and a private bathroom with shower and bath facilities.

Exceptional Facilities for Relaxation and Wellness
Indulge in complimentary use of the fitness center, indoor pool, and spa services. Unwind with a massage or sauna, or explore the gift shop and various dining options including Italian, Mediterranean, Chinese, and Japanese cuisines.

Convenient Location and Thoughtful Services
Located near major attractions, this hotel provides a 24-hour front desk, car hire, and ticketing services. Reduce your carbon footprint as the hotel is committed to sustainability by minimizing single-use plastics.

Book your stay at Sofitel Legend Peoples Xi'an for a luxurious and eco-conscious experience.

Important information:

Guests will enjoy below benefits:
- 24 hours butler service
- Private check-in and check-out service
- VIP butler airport pick-up (advance booking of limousine is required)
- Late check-out at 16:00 (subject to room availability)
- Turn down service with amenities
- Daily hotel museum and art gallery tour at 18:00.
- Taichi class at the garden from Monday to Friday (subject to weather conditions)

Guests are required to show a valid government-issued ID card or passport upon check-in.

- Daily management cocktail from 18:30 till 19:30pm at “Louis XIII Bar”
- Daily free use of Sofitel Legend Meeting room for the first 2 hours, reservation is required.
- Free pressing services 2 garments per day.

Booking and the hotel group jointly launched the low-carbon Stay initiative, inviting you to join hands in a green dream trip and truly make efforts and contributions to the environment.
Advocacy behavior:
· The setting temperature of indoor air conditioning in summer is not lower than 26℃, and the setting temperature of indoor air conditioning in winter is not higher than 20℃, reducing the standby time of various electrical appliances
· Do not use disposable products (including but not limited to toothbrush, comb, bath polish, razor, nail file, shoe polish, etc.)
· Bring your own towel or stay for two nights or less without changing the towel
· Stay for two nights or less without changing bed sheet
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 150 reviews
Cleanliness: 9.41
Service: 9.88
Location: 8.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.68
M
Melvin • couple • my
10
Ultimate comfort; our home away from home
Pros:

They have an amazing, attentive team. From the moment we walked through the door, we immediately felt right at home. We bumped into their impressive Golden Key Concierge too. Make sure to ask for their Legend Hotel Tour—we appreciated Frank, who took us around and explained the hotel's history and fun facts!

The team was also very kind to guide us on how to book the right Didi rides to our attractions, and gave us tips and tricks for optimum travel comfort. They brought our parcels and food deliveries up to our room when we were too tired to go out for food.

Their turn down service team noticed we drank a beverage and brought in more for us, placing them on our bedside table for when we returned from a long and exhausting day. They also brought out their tea set, laid with a teabag so we could have it before bedtime. It was extremely lovely to be considered to this extent.

The bed was really comfortable, and we had one of the deepest sleeps we've had in any hotel before. They had blackout curtains, and our room was extremely peaceful and quiet. Their hotel slippers were also some of the most comfortable—we kindly asked for extra pairs to bring home with us.

We look forward to coming back.

Cons:

While the front office and rooms teams were exemplary, the dining team struggled with coordinating the breakfast buffet on both days of our stay. There were missing serving bowls and serving spoons, as well as food signages that didn't match up with the actual food.

2026-09-18 • via Nuitee
M
Melvin • couple • my
10
2026-09-18 • via Nuitee
C
Catalin • couple • us
10
2026-09-17 • via Nuitee
M
Mirella • couple • it
10
Con Sofitel non si sbaglia mai
Pros:

Tutto perfetto chiaramente come da aspettarsi da un Sofitel. Apprezzatissima la colazione intercontinentale dopo molti giorni di dumpling e ravioli alle 8 di mattina!

Cons:

Piccolo episodio di una cameriera che nonostante 2 cartelli, uno virtuale e uno fisico alla porta, di NON DISTURBARE. È quasi entrada in stanza mentre ci stavamo vestendo alle 9am. Fortunatamente sono riuscita a spingere la porta e evitare che entrasse in camera

2026-09-16 • via Nuitee
J
Junko • couple • jp
10
2026-09-15 • via Nuitee
R
RAFAEL • solo_traveller • es
10
Pros:

Comodidad de la habitacion,personal y desayuno.Hotel muy bonito.

Cons:

Tofo correcto

2026-09-15 • via Nuitee
L
lucia • couple • ro
10
Wonderfull
Pros:

The style

Cons:

-

2026-09-14 • via Nuitee
P
Paolo • couple • it
10
Breve ma dí classe,tra l altro avevo dimenticato una cintura che mi stata riconsegnata nell hotel successivo a Shangai.g
Pros:

L eleganza

Cons:

Direi niente,forse il breakfast non era molto vario come in alcuni 5 stelle ,ma alcune cose ne compensano altre

2026-09-11 • via Nuitee
K
Kathryn • couple • gb
10
This is an absolutely beautiful hotel. We had a wonderful stay in a wonderful room with excellent staff looking after us
Pros:

Wonderful

Cons:

Nothing

2026-09-05 • via Nuitee
M
Mario • couple • it
10
Pros:

Soggiorno eccellente sotto ogni profilo. Il Sofitel Legend People’s Grand Hotel Xi’an è un hotel di grande fascino, ospitato in un edificio storico estremamente elegante e perfettamente coerente con l’atmosfera della città. Gli ambienti comuni sono raffinati, curati, mai anonimi, e trasmettono immediatamente la sensazione di trovarsi in una struttura con carattere, storia e personalità.
Molto bella anche la camera: spaziosa, confortevole, arredata con gusto classico e con un livello di cura che rende il soggiorno estremamente piacevole.
Particolarmente gradevole anche l’aperitivo offerto ogni sera, servito in ambienti eleganti e prestigiosi dell’hotel. È un momento molto piacevole della giornata, perfetto per rientrare dopo le visite e godersi con calma l’atmosfera della struttura.
Il vero punto di forza, però, è il personale: assolutamente professionale, squisito e attento. Il servizio è stato impeccabile, sempre cortese ma mai invadente, con una cura dell’ospite rara e sincera. Ogni richiesta è stata gestita con efficienza, disponibilità e grande educazione.
In sintesi, un hotel di altissimo livello, elegante, accogliente e gestito con una professionalità esemplare. Una scelta perfetta, la migliore, per un soggiorno a Xi’an e, senza dubbio, uno degli hotel che ricordiamo con maggiore piacere del nostro viaggio in Cina.

Cons:

Nulla

2026-08-31 • via Nuitee
P
Paolo • solo_traveller • it
9
2026-08-27 • via Nuitee
I
Intissar • extended_group • fr
10
2026-08-22 • via Nuitee
F
Francesca • couple • it
10
Struttura curata in ogni dettaglio e servizi eccellenti, soprattutto lo staff concierge che ci ha aiutato in mille situa
Pros:

Struttura molto suggestiva, comoda per l’esplorazione della città e dotata di ogni servizio. L’accoglienza e il personale sono eccellenti, soprattutto lo staff concierge e l’house keeping che ci ha assistito in ogni esigenza

Cons:

Tutto perfetto

2026-08-21 • via Nuitee
C
Christoph • couple • es
10
Amazing hotel in Xi’an
Pros:

It is a relatively small hotel within a larger hotel complex and has that unique “old money luxury” flair. Exquisite attention to detail by all members of staff. Not the largest but definitely the most top-notch breakfast of our whole trip to China. Gym and pool are not the largest either but still nice. Excellent food at the afternoon tea at the lounge.

Cons:

Nothing, we had an amazing time

2026-08-17 • via Nuitee
M
Marco • family_with_children • it
9
2026-08-15 • via Nuitee
F
felipe • solo_traveller • es
10
Me encantó
Pros:

Maravilloso hotel, en todos los sentidos, servicio, edificio, jardines, hospitalidad; restaurantes. Todo

Cons:

Realmente nada que decir, por mucho que le busque defectos, x decir algo es q no está a 5 minutos de la muralla o el centro histórico, solo 20 que es un paseo muy agradable que te ayuda a conocer la ciudad.

2026-08-14 • via Nuitee
J
José • couple • pt
10
2026-08-09 • via Nuitee
V
Valeria • family_with_children • es
9
2026-08-07 • via Nuitee
M
Michael • family_with_children • at
10
Pros:

Absolutely fantastic and traditional, Hotel. Location is fantastic, Loki bar restaurant or very nice and very great stuff.

2026-08-05 • via Nuitee
K
Kaskyrbek • solo_traveller • kz
9
Great!
Pros:

1. Staff
2. Location (great!!!)
3. Cleanness
4. City itself

Cons:

Food choice during breakfast is small

2026-07-06 • via Nuitee