Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Wonderful hot springs
Friendly staff
Delicious food
Cons:
Slow dinner service
Some amenities need upgrading
High noise levels from neighbors

Categories

Cleanliness
8.89
Rooms were clean, although there were mentions of aging facilities.
Service
8.86
Mixed experiences with service, but overall friendly.
Location
9.4
Great location near town and natural attractions.
Room Quality
8.35
Some rooms felt outdated; comfortable but need updates.
Amenities
9.38
Strong positive sentiment for hot springs and private pools.
Value for Money
8.34
Felt a bit pricier than expected for the condition.
Food and Beverage
9.39
Breakfast and food quality rated positively.
Overall Experience
9.36
Overall a lovely, relaxing stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:59

Property Description

Tropical Oasis Setting
Nestled in lush tropical gardens at the base of Costa Rica's majestic Arenal Volcano, the Volcano Lodge, Hotel & Thermal Experience offers a tranquil escape for nature lovers and adventure seekers alike.

Comfortable Accommodations
Step into air-conditioned rooms with tiled floors, a private terrace, and modern amenities including a coffee maker, desk, and cable TV. The ensuite bathroom is equipped with a hairdryer and refreshing shower to rejuvenate after a day of exploration.

Diverse Dining and Activities
Indulge in a complimentary breakfast at the lodge before exploring the variety of dining options including a bar, restaurant, and snack bar. With free parking and the convenience of on-site room service, your comfort is our priority. Unwind in the outdoor pool or let our staff help you plan thrilling excursions like canopy tours and visits to hot springs.

Experience the perfect blend of relaxation and adventure at Volcano Lodge - book your stay today!

Important information:

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1772 reviews
Cleanliness: 8.89
Service: 8.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
B
Britta extended_group dk
10
2026-07-25 via Nuitee
C
Carlos extended_group cr
10
2026-07-23 via Nuitee
M
Majken family_with_children dk
9
Pros:

God beliggenhed. Rent. Venligt personale.

2026-07-20 via Nuitee
O
Oscar family_with_children co
9
Nustra experiencia en Volcano Lodge
Pros:

La atenciión del personal y las instalaciones.

Cons:

No se hizo aseo cuando lo solicitamos, fue necesario insistir

2026-07-16 via Nuitee
E
Erick couple cr
9
lugar para disfrutar en familia y relajarse
Pros:

el desayuno es muy bueno
el ambiente en general es muy agradable
y poder ver las pavas fue muy interesante

2026-07-15 via Nuitee
A
André family_with_children br
9
2026-07-14 via Nuitee
M
Mario couple cr
10
2026-07-12 via Nuitee
J
Julian couple nl
8
2026-07-11 via Nuitee
H
Helen Luci solo_traveller br
10
Pros:

Ambiente muito bom. O jardim é lindo e bem cuidado , muitos pássaros , o jardim da suite é muito lindo , também o ofurô do quarto é um complemento muito bacana , onde relaxamos na volta dos passeios. O café da manhã é muito gostoso , o restaurante aberto a noite é uma facilidade. A cordialidade dos staff foi incrivel. Adoramos a estadia.

2026-07-08 via Nuitee
M
Matthieu family_with_children be
8
Bon séjour qui répond aux attentes
Pros:

L’hôtel est très bien situé et offre plusieurs possibilités de bains chauds, jacuzzi et sauna.
Le buffet du petit déjeuner offre un large choix.
Notre chambre était propre.
Il est très facile d’observer des grands hoccos

2026-07-07 via Nuitee
S
sanz solo_traveller es
7
Pros:

El personal nada simpático totalmente sin ayudar llegamos de un viaje largo y si poder darnos ninguna ayuda gastamos mucho dinero en habitacioes

Cons:

Personal recepción

2026-07-05 via Nuitee
D
Daniel solo_traveller us
7
2026-07-05 via Nuitee
J
Juliann solo_traveller us
9
Pros:

The bar in the hot springs was a luxery touch and the breakfast buffet was delicious. Also great location.

Cons:

The decor in the room is a bit outdated. Overall though a great value.

2026-07-02 via Nuitee
M
Mireille family_with_children ca
8
Séjour en famille très apprécié
Pros:

Très bien situé! Nous étions dans la suite thermale (avec jacuzzi privé) et nous avions de l’intimité.
Le restaurant est bien. Choix varié sur le menu en soirée. Le côté wet bar est charmant. Les deux adolescentes ont aussi aimé.

2026-07-02 via Nuitee
J
Jeremy solo_traveller us
8
Pros:

Rooms were very private, had a deck. Larger room than expected. Thermal pools were nice in the rain, and the breakfast buffet was a real time saver.

Cons:

Lighting in the room was a bit too bright overhead. They used the wrong led type, giving it a clinical feel.

2026-07-01 via Nuitee
M
Marcos couple es
9
2026-06-30 via Nuitee
R
Romain couple fr
5
The room was ok, but the soundproofing in the room is terrible. We could hear everything from the other room and then di
2026-06-30 via Nuitee
C
catherine family_with_children gb
3
2026-06-30 via Nuitee
J
Jeri family_with_children us
10
2026-06-28 via Nuitee
A
Antonio Jose solo_traveller es
10
2026-06-24 via Nuitee