Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Wonderful hot springs
Friendly staff
Delicious food
Cons:
Slow dinner service
Some amenities need upgrading
High noise levels from neighbors

Categories

Cleanliness
8.89
Rooms were clean, although there were mentions of aging facilities.
Service
8.86
Mixed experiences with service, but overall friendly.
Location
9.4
Great location near town and natural attractions.
Room Quality
8.35
Some rooms felt outdated; comfortable but need updates.
Amenities
9.38
Strong positive sentiment for hot springs and private pools.
Value for Money
8.34
Felt a bit pricier than expected for the condition.
Food and Beverage
9.39
Breakfast and food quality rated positively.
Overall Experience
9.36
Overall a lovely, relaxing stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:59

Property Description

Tropical Oasis Setting
Nestled in lush tropical gardens at the base of Costa Rica's majestic Arenal Volcano, the Volcano Lodge, Hotel & Thermal Experience offers a tranquil escape for nature lovers and adventure seekers alike.

Comfortable Accommodations
Step into air-conditioned rooms with tiled floors, a private terrace, and modern amenities including a coffee maker, desk, and cable TV. The ensuite bathroom is equipped with a hairdryer and refreshing shower to rejuvenate after a day of exploration.

Diverse Dining and Activities
Indulge in a complimentary breakfast at the lodge before exploring the variety of dining options including a bar, restaurant, and snack bar. With free parking and the convenience of on-site room service, your comfort is our priority. Unwind in the outdoor pool or let our staff help you plan thrilling excursions like canopy tours and visits to hot springs.

Experience the perfect blend of relaxation and adventure at Volcano Lodge - book your stay today!

Important information:

There are 4 rooms specially adapted for guests with reduced mobility.

Please note guests must present the credit card used to guarantee the reservation upon arrival.

Please note that guests are required to leave a copy of a valid photo ID in addition to leave a credit card upon check in. If the guest do not leave a credit card at check in, the guest must leave the amount of USD $100.00 as deposit, if such deposit is not used, the hotel will reimburse it at check out.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1748 reviews
Cleanliness: 8.89
Service: 8.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
S
Sarah • family_with_children • nl
7
2026-06-06 • via Nuitee
B
Blackwood • solo_traveller • ca
10
Pros:

Everything!

Cons:

Nothing!

2026-06-05 • via Nuitee
O
Olman • solo_traveller • cr
10
2026-06-05 • via Nuitee
M
Michael • couple • gb
9
Great place for volcanic pools and wildlife
Pros:

Hot pools were fun - especially the one in our private garden. So much wildlife wandering / flying around grounds

Cons:

The rooms themselves were a bit dated and bland - perhaps a bit more colour and pattern?

2026-06-04 • via Nuitee
R
russo • solo_traveller • ar
10
Excelente estadía
Pros:

El sector de aguas termales es precioso. Comimos en el restaurante y la comida fue muy rica.

Cons:

Nada

2026-05-29 • via Nuitee
J
Juliet • couple • cr
8
Pros:

I booked this hotel for my mom for her birthday. I wasn’t there, but she told me that everything was great.

Cons:

Not complains

2026-05-27 • via Nuitee
I
ISABEL • solo_traveller • uy
10
2026-05-26 • via Nuitee
K
karine • couple • fr
10
Un magnifique séjour dans cet endroit très agréable , les jardins sont somptueux et les vais d’eaux chaudes très agréab
Pros:

Les jardins les bains chauds

Cons:

Salle de bains à rafraîchir

2026-05-26 • via Nuitee
K
Katarzyna • extended_group • us
10
Great stay
Pros:

Loved the hotel grounds. The rooms were a bit dated but comfortable. The grounds are top notch with the pool and hot springs. Location is close to everything.

Cons:

Outdated rooms and onsite restaurant was expensive

2026-05-23 • via Nuitee
P
Paloma • family_with_children • mx
9
Recomendado
Pros:

Las fotos que tienen en su página oficial no representan lo lindo que es, puedes ver muchas especies como oropendulas, colibríes, otros pajarillos, iguanas, lagartijas, la pileta termotermal es súper padre, solo no meter la cabeza por seguridad

Cons:

Todo muy lindo.

2026-05-21 • via Nuitee
J
Javier • solo_traveller • pr
10
Pros:

Thermals was great.

Cons:

Nothing

2026-05-20 • via Nuitee
L
Liat • couple • il
8
Was great
Pros:

Was very nice breakfast. The room was big and comfortable

Cons:

The shower was basic

2026-05-20 • via Nuitee
M
Mariana • couple • br
9
2026-05-19 • via Nuitee
L
Liat • couple • il
9
2026-05-19 • via Nuitee
C
Corrie • solo_traveller • us
9
2026-05-19 • via Nuitee
J
James • solo_traveller • us
9
Nice hotel
Pros:

They were helpful with organizing excursions. Breakfast and thermal pools are nice.

2026-05-17 • via Nuitee
L
Louis • solo_traveller • us
10
Pros:

Nos encantó el lugar, excelente servicio y excelente comida. Con ganas de volver con la familia. Gracias

2026-05-15 • via Nuitee
S
Sophie • couple • fr
9
Pros:

Le petit déjeuner

Cons:

La végétation manque de naturel. Pas assez sauvage.

2026-05-14 • via Nuitee
S
Stella • couple • us
10
2026-05-11 • via Nuitee
J
jeaustin • couple • cr
10
Perfecto
Pros:

Todo

Cons:

Todo me gustó

2026-05-11 • via Nuitee