Hanoi Center Silk Charming Hotel & Travel

Hotels
9.1 (2278 reviews)
40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam 40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam , Hanoi , VN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise issues
Cleanliness concerns
Limited hot water

Categories

Cleanliness
8.06
Several reviews mentioned cleanliness issues such as lack of soap and overall unclean conditions.
Service
10
Staff were frequently described as friendly and helpful, providing a positive experience.
Location
9.53
The hotel is well-located in the old quarter, which was appreciated by guests.
Room Quality
8.57
Guests mentioned comfortable beds and spacious rooms, but also noted some maintenance issues.
Amenities
8.52
Amenities were seen as decent, although various issues were reported regarding hot water and air conditioning.
Value for Money
9.55
Many guests found the stay to be reasonable given the location and service.
Food and Beverage
9.01
No specific mentions about food quality; assumes standard quality for this hotel tier.
Overall Experience
9.56
Many guests enjoyed their experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:03

Property Description

Central Location in Hanoi
Modern Amenities
Convenient Services

To experience the charm of Hanoi, book your stay at Hanoi Center Silk Charming Hotel & Travel today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2278 reviews
Cleanliness: 8.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.52
Value for Money: 9.55
Food and Beverage: 9.01
Overall Experience: 9.56
Z
Zineeddine • solo_traveller • dz
10
Marco is a legend
Pros:

Marco is the best for the hotel

2026-10-31 • via Nuitee
A
Abdallah • couple • ae
10
2026-10-31 • via Nuitee
Z
zelalem • couple • et
10
2026-10-30 • via Nuitee
H
Hudsyn • extended_group • au
10
Pros:

Staff were friendly, and location was perfect

2026-10-30 • via Nuitee
M
Mohammed • extended_group • ae
10
Pros:

Leo كان متعاون وجيد في الاستقبال وشرح لنا تفاصيل جيدة

Cons:

حجم الغرفه كان صغير

2026-10-27 • via Nuitee
A
Atharva • extended_group • de
10
Pros:

The location was the main deal! Very close to all the major locations in the Old Quarter.

2026-10-27 • via Nuitee
E
Erin Beeson • solo_traveller • gb
10
Pros:

Excellent value for money, very conveniently located, staff are friendly and helpful. Beds are comfortable and there is good storage.

Cons:

Some of the rooms don't have a window, and on the weekends the nearby clubs can get a bit loud (although not nearly as bad as some other reviews have suggested)

2026-10-26 • via Nuitee
Q
QUANG THAI • couple • vn
10
Pros:

vị trí đẹp, gần nhà thờ lớn

Cons:

đường hẹp và 1 chiều

2026-10-26 • via Nuitee
N
Nguyen • couple • vn
10
Tuyệt vời
Pros:

Nhân viên thân thiện , phòng nghỉ sạch sẽ ngay phố đi bộ
Một trải nghiệm thú vị , nhất định sẽ quay lại vào lần tới

2026-10-25 • via Nuitee
M
Mercado • couple • sa
6
It was okay but not great.
Pros:

The staff are very accomodating and friendly

Cons:

The ac was not working properly at some point the room felt so hot, we had to use the electric fan..

2026-10-24 • via Nuitee
H
Hannah • couple • gb
9
Great experience
Pros:

Good location near bars clubs and friendly staff

Cons:

/

2026-10-23 • via Nuitee
J
Judith • couple • fr
10
Bon emplacement
Pros:

Établissement au centre de la ville, au cœur des festivités ! Chambres très propres ! Très bon accueil !

2026-10-23 • via Nuitee
F
fynley • solo_traveller • gb
10
2026-10-23 • via Nuitee
F
Felicitas Sophie • couple • de
10
Zu empfehlen!
Pros:

Was alles super!

2026-10-22 • via Nuitee
J
Joe • couple • ie
5
Pros:

Really friendly staff, super nice!

Cons:

There was loud bass music playing all night, difficult to sleep

2026-10-21 • via Nuitee
M
Maira • couple • cl
10
Pros:

Everything was in good condition! The staff were super friendly and always happy to help with any questions we had. The hotel is in a great location, which makes it really easy to get around

2026-10-19 • via Nuitee
V
Van • couple • vn
10
2026-10-19 • via Nuitee
B
BOISARD • couple • fr
10
2026-10-18 • via Nuitee
L
Linh • couple • vn
10
2026-10-18 • via Nuitee
T
Toni • solo_traveller • fi
9
Pros:

Hyvä sijainti, ystävällinen henkilökunta ja hyvät huoneet

Cons:

Ei valitettavaa, en suosittele lapsiperheille taikka herkkäunisille läheisen baarikadun vuoksi.

2026-10-15 • via Nuitee