Hanoi Center Silk Charming Hotel & Travel

Hotels
9.1 (2215 reviews)
40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam 40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise issues
Cleanliness concerns
Limited hot water

Categories

Cleanliness
8.06
Several reviews mentioned cleanliness issues such as lack of soap and overall unclean conditions.
Service
10
Staff were frequently described as friendly and helpful, providing a positive experience.
Location
9.53
The hotel is well-located in the old quarter, which was appreciated by guests.
Room Quality
8.57
Guests mentioned comfortable beds and spacious rooms, but also noted some maintenance issues.
Amenities
8.52
Amenities were seen as decent, although various issues were reported regarding hot water and air conditioning.
Value for Money
9.55
Many guests found the stay to be reasonable given the location and service.
Food and Beverage
9.01
No specific mentions about food quality; assumes standard quality for this hotel tier.
Overall Experience
9.56
Many guests enjoyed their experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:03

Property Description

Central Location in Hanoi
Modern Amenities
Convenient Services

To experience the charm of Hanoi, book your stay at Hanoi Center Silk Charming Hotel & Travel today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2215 reviews
Cleanliness: 8.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.52
Value for Money: 9.55
Food and Beverage: 9.01
Overall Experience: 9.56
C
Celia • couple • at
10
2026-07-04 • via Nuitee
N
Noam • couple • il
10
מצוין
Pros:

מקום נקי מאוד ונוח ובמיקום מעולה

Cons:

לא היה

2026-07-03 • via Nuitee
M
Maria • solo_traveller • ca
9
Cons:

Need more shelter & different pool on roof

2026-07-02 • via Nuitee
H
Hoai Ngan • solo_traveller • de
10
2026-07-01 • via Nuitee
B
Brown • couple • us
10
Pros:

Property was clean and staff was very friendly.

Cons:

Nothing.

2026-07-01 • via Nuitee
B
Bảo khương • couple • vn
10
2026-06-30 • via Nuitee
O
Olivia • couple • gb
10
2026-06-30 • via Nuitee
M
Matilda • couple • gb
8
Great value for money with exceptional staff
Pros:

Staff were incredibly friendly, kind and helpful

Cons:

They were undergoing construction which made entering the building a little bit awkward

2026-06-30 • via Nuitee
H
Hồ Thị • couple • vn
10
Good
Pros:

Good

2026-06-29 • via Nuitee
L
Ludivine • couple • fr
9
Séjour agréable dans les vieux quartiers de Hanoï
Pros:

Pour ceux qui aiment les quartiers qui bougent alors cet établissement est idéalement situé. À noter une boîte de nuit /karaoké à proximité, pour notre part cela ne nous a pas empêché de dormir.
La literie est confortable et la climatisation fonctionnelle. La chambre est pourvue d’une terrasse idéale pour dîner en surplombant la ville.
Le personnel de réception est très professionnel et aidant, toujours souriant ! L’établissement peut se charger de la location du scooter et également de la blanchisserie.

Cons:

Juste pour la gestion de l’établissement des suggestions d’amélioration, mieux entretenir la terrasse. La nettoyer l’eau s’évacue mal quand il pleut.
Isoler les sorties de climatisation, les cacher
Mettre un parasol ou un un ombrage sur la terrasse
Mettre un mobilier adapté pour déjeuner et un petit salon d’extérieur

2026-06-29 • via Nuitee
J
Jeremy • solo_traveller • au
7
Located in the loud and busy heart of Hanoi old quarter. Simple amenities for your stay in Hanoi
Pros:

Located centrally in Hanoi Old Quarter which means its close to everything
The bathroom was spacious and nice

Cons:

It is located next to a nightclub so there is bass pumping through the walls during the operating hours
The room was simple and small, a little cramped on space and the window looked out into the hallway
There is minimal sound dampening from the hallway.

2026-06-29 • via Nuitee
J
Jordan • couple • au
10
2026-06-29 • via Nuitee
H
Hauke • solo_traveller • de
10
2026-06-27 • via Nuitee
A
Asif • solo_traveller • gb
10
Pleasant stay
Pros:

Great location, friendly staff.

2026-06-27 • via Nuitee
N
Nathalie • couple • ie
10
2026-06-26 • via Nuitee
F
Fulton • couple • us
9
Pros:

Great location, helpful staff, bananas in the lobby, mirrors, comfortable

Cons:

There was loud music throughout the night from surrounding bars. The large bed was actually two beds pushed together.

2026-06-25 • via Nuitee
S
Stembert • extended_group • be
8
2026-06-25 • via Nuitee
J
Joe • extended_group • gb
10
2026-06-25 • via Nuitee
K
Kiên • couple • vn
10
2026-06-24 • via Nuitee
H
Hoang • couple • vn
4
Cons:

Quá ổn ào, phòng cũ và mùi hôi

2026-06-24 • via Nuitee