Hanoi Center Silk Charming Hotel & Travel

Hotels
9.1 (2248 reviews)
40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam 40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Noise issues
Cleanliness concerns
Limited hot water

Categories

Cleanliness
8.06
Several reviews mentioned cleanliness issues such as lack of soap and overall unclean conditions.
Service
10
Staff were frequently described as friendly and helpful, providing a positive experience.
Location
9.53
The hotel is well-located in the old quarter, which was appreciated by guests.
Room Quality
8.57
Guests mentioned comfortable beds and spacious rooms, but also noted some maintenance issues.
Amenities
8.52
Amenities were seen as decent, although various issues were reported regarding hot water and air conditioning.
Value for Money
9.55
Many guests found the stay to be reasonable given the location and service.
Food and Beverage
9.01
No specific mentions about food quality; assumes standard quality for this hotel tier.
Overall Experience
9.56
Many guests enjoyed their experience overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:03

Property Description

Central Location in Hanoi
Modern Amenities
Convenient Services

To experience the charm of Hanoi, book your stay at Hanoi Center Silk Charming Hotel & Travel today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 2248 reviews
Cleanliness: 8.06
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 8.52
Value for Money: 9.55
Food and Beverage: 9.01
Overall Experience: 9.56
T
TAN • couple • my
9
2026-07-23 • via Nuitee
U
Urs • couple • ch
9
Sehr gut.
Pros:

Sehr nettes und hilfsbereites Personal.

Cons:

Etwas lärmig in diesem Teil der Altstadt.

2026-07-23 • via Nuitee
P
Pham • couple • vn
9
2026-07-23 • via Nuitee
B
Björn • solo_traveller • de
10
Pros:

Marco was very friendly :) good hotel

2026-07-22 • via Nuitee
J
John • couple • ie
10
2026-07-21 • via Nuitee
G
G • solo_traveller • qa
10
Great
Pros:

I like it was in the center of absolutely everything that you want to see or visit in Hanoi. Great value for its price. Receptionist team were always kind and had free snacks all times of the day in reception for the guest.

2026-07-21 • via Nuitee
A
Andy Nguyen • solo_traveller • vn
10
2026-07-18 • via Nuitee
N
Nicole • solo_traveller • ch
10
Pros:

Es war sehr freundlich. Check in um 3 Uhr morgens war kein Problem.

Cons:

Zimmer war eher klein aber ausreichend für eine Nacht.

2026-07-17 • via Nuitee
N
Naveen • solo_traveller • gb
10
Pros:

Friendly staff who went above and beyond to make sure I was comfortable. Also very clean, convenient location.

2026-07-17 • via Nuitee
N
Naveen • solo_traveller • gb
10
2026-07-17 • via Nuitee
I
ILKER • solo_traveller • th
10
2026-07-16 • via Nuitee
B
BADER • couple • sa
9
ممتاز لاقامه قصيرة
Pros:

الموقع جميل والغرفة واسعة واطلالتها جيدة والطاقم متعاون جدا

Cons:

الغرفة قديمة بعض الشيء ليست كما في الصور ولا يوجد افطار

2026-07-15 • via Nuitee
B
benjamin • couple • au
10
2026-07-15 • via Nuitee
L
Lan Anh • solo_traveller • vn
9
2026-07-14 • via Nuitee
V
Văn Thiết • solo_traveller • vn
9
2026-07-13 • via Nuitee
S
Shreya • solo_traveller • in
10
Excellent stay at this cute little boutique hotel
Pros:

The location is great. Absolutely at the heart of the city. And the staff are just so kind and wonderful. Always there to help with a smile. And the beer street is hardly 200 meters from the hotel.

Cons:

Nothing really. Wish they had a dining space but that’s quite okay because you have everything literally right outside the hotel.

2026-07-13 • via Nuitee
Y
Yahel • solo_traveller • il
10
Pros:

נקי מסודר, צוות בקבלה נחמד מאוד דואגים להכל
קרוב להכל מרכזי מאוד ובמחיר משתלם

2026-07-12 • via Nuitee
J
Jagatesan • solo_traveller • sg
10
Pros:

Friendly staff and helpful when we need information and location well situated near main attraction

2026-07-12 • via Nuitee
R
Reşit • couple • tr
9
Keyifli
Pros:

Konumu harikaydı.Çalışan personel çok ilgiliydi.

Cons:

Olanakları azdı

2026-07-11 • via Nuitee
J
John • solo_traveller • us
10
It’s been great. I have two more days and im excited to stay here
Pros:

Amazing staff. Clean rooms. Elevator

2026-07-11 • via Nuitee