Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable hotel
Friendly staff
Cons:
Limited coffee service
Parking issues

Categories

Cleanliness
8.58
Cleanliness and location mentioned positively; hotel very clean throughout.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.99
Lovely location close to the seafront; convenient for nearby attractions.
Room Quality
8.54
Room was comfortable with quality linen; general satisfaction noted.
Amenities
8.57
Standard amenities expected for a hotel of this tier.
Value for Money
8.63
Affordable luxury noted, felt good value for what was provided.
Food and Beverage
8.48
Breakfast had a good choice, though two mentions of needing more service.
Overall Experience
8.75
Overall experience was highly positive; intent to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:28

Property Description

Stunning Sea Views

Located overlooking the English Channel, the Best Western Clifton Hotel offers en suite bedrooms, many with breathtaking sea views. Enjoy the calming sound of the waves right from your room.

Blend of History and Modernity

Step into the Clifton Hotel and be greeted by an elegant Victorian exterior seamlessly blending with modern facilities inside. Immerse yourself in the perfect harmony of period features and contemporary amenities.

Culinary Delights and Relaxation

Indulge in a culinary journey at Marco Pierre White's Steakhouse, Bar & Grill restaurant, followed by drinks on the terrace. Unwind in the bar and lounge or stay connected with free WiFi throughout the hotel.

Book now to experience seaside luxury at the Best Western Clifton Hotel.

Important information:

• This property can accommodate pet dogs upon request.
• A maximum of two pets is allowed per room.
• Pets will incur an additional charge of GBP 30.00 per pet per night.
• Pets are only allowed in the Standard Rooms. Higher category rooms do not accommodate pets.
• The hotel does provide pet beds or water bowls, giveaway toy and treats on request.
• Pets are permitted in elevators.
• Pets are not allowed in the Restaurant.
• For guests booking on BB or DBB packages with pets, room service or other dining options should be offered as alternatives. Tray charges would not apply for any room service orders.
• Pets to be kept on a leash or in a carrier in public areas.
• Owners are responsible for cleaning up after their pets.
• Guide dogs should continue to be allowed throughout the property and remain exempt from any chargesGuests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1703 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.99
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.48
Overall Experience: 8.75
M
Morton • solo_traveller • gb
10
Great place to stay: albeit rather pricey for Folkestone
Pros:

Wonderfully presented

Cons:

Nothing

2026-07-25 • via Nuitee
H
Hilda • solo_traveller • nl
9
2026-07-25 • via Nuitee
T
Tracey • couple • gb
10
Absolutely wonderful Luxury with the most amazing staff
Pros:

Absolutely beautiful and spotlessly clean .
Decor is wonderful . We had one for f the best rooms and it was worth every penny . The staff here are incredible.

Cons:

Nothing to dislike

2026-07-25 • via Nuitee
C
Caroline • solo_traveller • ch
9
2026-07-25 • via Nuitee
L
Lee • solo_traveller • gb
8
Nice hotel
Pros:

Clean hotel, quite area, nice facilities, easy check in.

Cons:

Parking, on parking available is fairly expensive given location, plus it is street parking, not ideal for a prized classic.

2026-07-24 • via Nuitee
P
Peter • couple • gb
9
2026-07-24 • via Nuitee
V
Vantuyckom • solo_traveller • be
10
Pros:

Alles netjes, vriendelijk en lekker gegeten

2026-07-23 • via Nuitee
V
Valerii • family_with_children • gb
9
2026-07-23 • via Nuitee
M
Martin • solo_traveller • gb
9
A brilliant introduction to Folkestone, blending history, style and comfort.
Pros:

Amazing sea views: great bathroom.

Cons:

Narrow stairs.

2026-07-23 • via Nuitee
K
Keshav • solo_traveller • in
9
Pros:

Great location.. The room for reasonably spacious. The AC was very effective.

Cons:

-

2026-07-23 • via Nuitee
E
Elisabeth • extended_group • gb
8
2026-07-23 • via Nuitee
E
Emma • solo_traveller • gb
5
It was very hot and paid a lot for a room without air con
Pros:

Shower was good

Cons:

No air con
Tiny bed

2026-07-23 • via Nuitee
W
Wim • solo_traveller • be
7
2026-07-23 • via Nuitee
V
Verena • family_with_children • de
8
Wunderbares Hotel mit freundlichem Personal & top Frühstück mit sehr guter Preis Leistung
Pros:

Wunderschöne Lage mit Blick auf den Ärmelkanal. Ideal vor und nach der Reise nach Dover oder Folkstone. Sehr freundliches Personal. Sehr gutes und köstliches Frühstück mit einer tollen Auswahl im Marco Pierre White Restaurant innerhalb des Hotels.

Cons:

Der Parkplatz mit Mülltonnen vor dem Hotel hat den Blick etwas getrübt.

2026-07-22 • via Nuitee
C
claire • couple • gb
9
Great stay - keen ro book again!
Pros:

Very clean. Great location. Very welcoming and helpful staff.

2026-07-22 • via Nuitee
E
Edward • solo_traveller • gb
5
2026-07-21 • via Nuitee
L
Lynn • couple • gb
8
Great hotel, staff great, comfortable stay.
Pros:

Lovely hotel, short walk to shops and harbour

Cons:

Arrived early but couldn’t get into room until 3, check in is 3 so it was our own fault.

2026-07-21 • via Nuitee
M
matthew • couple • gb
8
Very enjoyable
Pros:

Room and breakfast

Cons:

Nothing

2026-07-20 • via Nuitee
R
Roger • couple • ch
9
Tolles Hotel, nur 15min weg vom Eurotunnel
Pros:

Tolles sauberes Zimmer, moderne Dusche/Bad, und Airconditioning, was im Sommer wirklich toll ist. Das Frühstück ist top, auch wenn es nicht inklusive ist; es kostet nur 16 GBP. Nettes Personal.

Cons:

Parkieren ist mühsam. Wegen eines Events war der Parkplatz vor dem Hotel voll. Auch haben ein paar Leute im Pub vis-à-vis angefangen zu "fighten"um Mitternacht und die Polizei musste kommen. Nicht der Fehler des Hotels natürlich....

2026-07-20 • via Nuitee
K
Ken • solo_traveller • ie
10
Pros:

Air conditioning in the rooms. Fabulous breakfast.

2026-07-20 • via Nuitee