Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable hotel
Friendly staff
Cons:
Limited coffee service
Parking issues

Categories

Cleanliness
8.58
Cleanliness and location mentioned positively; hotel very clean throughout.
Service
9.05
Staff were friendly and helpful throughout the stay.
Location
8.99
Lovely location close to the seafront; convenient for nearby attractions.
Room Quality
8.54
Room was comfortable with quality linen; general satisfaction noted.
Amenities
8.57
Standard amenities expected for a hotel of this tier.
Value for Money
8.63
Affordable luxury noted, felt good value for what was provided.
Food and Beverage
8.48
Breakfast had a good choice, though two mentions of needing more service.
Overall Experience
8.75
Overall experience was highly positive; intent to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:28

Property Description

Stunning Sea Views

Located overlooking the English Channel, the Best Western Clifton Hotel offers en suite bedrooms, many with breathtaking sea views. Enjoy the calming sound of the waves right from your room.

Blend of History and Modernity

Step into the Clifton Hotel and be greeted by an elegant Victorian exterior seamlessly blending with modern facilities inside. Immerse yourself in the perfect harmony of period features and contemporary amenities.

Culinary Delights and Relaxation

Indulge in a culinary journey at Marco Pierre White's Steakhouse, Bar & Grill restaurant, followed by drinks on the terrace. Unwind in the bar and lounge or stay connected with free WiFi throughout the hotel.

Book now to experience seaside luxury at the Best Western Clifton Hotel.

Important information:

• This property can accommodate pet dogs upon request.
• A maximum of two pets is allowed per room.
• Pets will incur an additional charge of GBP 30.00 per pet per night.
• Pets are only allowed in the Standard Rooms. Higher category rooms do not accommodate pets.
• The hotel does provide pet beds or water bowls, giveaway toy and treats on request.
• Pets are permitted in elevators.
• Pets are not allowed in the Restaurant.
• For guests booking on BB or DBB packages with pets, room service or other dining options should be offered as alternatives. Tray charges would not apply for any room service orders.
• Pets to be kept on a leash or in a carrier in public areas.
• Owners are responsible for cleaning up after their pets.
• Guide dogs should continue to be allowed throughout the property and remain exempt from any chargesGuests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1446 reviews
Cleanliness: 8.58
Service: 9.05
Location: 8.99
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.48
Overall Experience: 8.75
F
Fang • couple • gb
6
2026-05-30 • via Nuitee
J
Jutta • couple • de
10
Sehr zu empfehlen
Pros:

Ein sehr schönes renoviertes Hotel.Die Lage ist sehr gut.Unser Zimmer war sehr komfortabel und sauber.man kommt mit dem Aufzug in die obere Etagen. Nette Bar.

Cons:

Es gibt keine eigenen Parkplätze. Man muss Glück haben vor der Tür einen zu bekommen.
Wir würden aber trotzdem wiederkommen

2026-05-30 • via Nuitee
T
Tracy • extended_group • gb
8
Very good
Pros:

Breakfast was very good plenty to choose from.Our room was small but comfortable and very clean.
The staff were very helpful and excellent at their job.

Cons:

The only criticism is that the lift was very small and only 2 people could use it at a time,
Sometimes it took a long time to come to our floor (we were on the. 3rd floor.

2026-05-29 • via Nuitee
H
Hilary • solo_traveller • gb
9
Comfortable bed, decent sized room and pleasant staff
Pros:

Excellent location for overnight stay prior to early tunnel crossing

Cons:

A very old lift that only took one person with a suitcase at a time and was definitely past its sell by date.

2026-05-29 • via Nuitee
S
Steve • couple • gb
10
2026-05-29 • via Nuitee
P
Pauline • solo_traveller • ch
10
2026-05-29 • via Nuitee
O
Oana • solo_traveller • gb
7
2026-05-29 • via Nuitee
N
Nina • solo_traveller • gb
10
2026-05-28 • via Nuitee
P
Poetry • family_with_children • gb
10
A Treat
Pros:

All the staff including the lady hoovering in the morning were very helpful and friendly.
Lovely and clean, elegant and peaceful.

2026-05-27 • via Nuitee
W
winfried • couple • at
10
2026-05-27 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Pros:

Great location on The Leas. Newly refurbished, comfortable rooms. Perfect stay with our toddler.

Cons:

The lift was very small - only just fitted in a stroller (fine if collapsed). Parking opposite also gets full early but we found a carpark a 5 min walk away

2026-05-26 • via Nuitee
G
Gary • couple • gb
8
2026-05-26 • via Nuitee
D
Drury • couple • gb
8
Stay very relaxing
Pros:

Breakfast very good n

Cons:

No complaints

2026-05-26 • via Nuitee
M
Michelle • couple • gb
10
We had a lovely stay.
Pros:

Great location, lovely hotel, very clean & friendly stuff.

Cons:

The price.

2026-05-26 • via Nuitee
C
Champica • extended_group • gb
9
Good and comfortable.
Pros:

Location was not as shown in photos. The hotel is on the side of a beach area. One needs to climb down many steps and walk 15 minutes to reach the sea.

Cons:

Its not a beach front property. Beach is on the side of the hotel.

2026-05-26 • via Nuitee
L
Lynn • couple • gb
9
Great location; limited parking so be prepared to walk a bit. Would recommend. We would return if going back to Folkesto
Pros:

Excellent location for events at Lea Cliffs Hall.
Fantastic breakfast with lovely staff.

Cons:

Slightly chaotic check in but forgivable on a bank holiday weekend.

2026-05-26 • via Nuitee
D
Diana • couple • gb
8
Brilliant but would prefer to be on level 2 .
Pros:

Comfortable with friendly staff

Cons:

The lifts, very smooth and appeared to be in a brick pit!

2026-05-26 • via Nuitee
A
Adrienne • couple • gb
9
Convenient and comfortable
2026-05-25 • via Nuitee
N
Natalie • couple • gb
10
A very nice 2 night stay here. Delicious food, warm & welcoming staff, good location
Pros:

The staff were very welcoming & friendly & the location was good too. We paid extra to have breakfast, definitely worth it, lots of choice & very nice! We also had dinner at the restaurant one evening, which again I’d recommend, delicious! The hotel also had a nice bar area & outdoor seating space to enjoy a drink. The room was very pleasant, bright & spacious with a view over the garden & a modern bathroom. The bed was very comfortable.

Cons:

The only thing I could say would be that the floor above our room was very creaky & did wake me up one morning

2026-05-25 • via Nuitee
B
Brown • couple • ca
9
Fantastic spot -- great location, wonderful room with a beautiful view!
Pros:

We had a wonderful seaside room with a great view. The bed was super comfy, the staff were good, the room was roomy, clean and well maintained. The price, location and the view were all exceptional! It was a 10 minute walk from the train station. Close to restaurants and all that Folkestone has to offer! Would stay there again.

2026-05-25 • via Nuitee