El Palacito Secreto Luxury Boutique Hotel & Spa

Hotels
9.3 (146 reviews)
393 Calle 66 Centro , Mérida , mx

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Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Beautiful common areas
Good location
Cons:
Cleanliness issues
Breakfast selection
Humidity in rooms

Categories

Cleanliness
8.25
References to dirty common areas and maintenance issues.
Service
10
The staff was described as friendly and accommodating in multiple reviews.
Location
9.72
Centrally located and within walking distance to main attractions.
Room Quality
8.76
Rooms were spacious and comfortable, but some had issues with humidity and decor.
Amenities
9.21
Nice pool area and facilities, though some comments on cleanliness.
Value for Money
9.74
Fair pricing in line with service and offerings.
Food and Beverage
8.7
Breakfast quality noted for improvement.
Overall Experience
10
Overall, guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:25

Property Description

French-Influenced Architecture
Experience the charm of 19th Century French architecture at El Palacito Secreto Luxury Boutique Hotel & Spa in Mérida. Each of the 8 luxurious suites is adorned with authentic antique furnishings, offering a taste of living in a Secret Palace.

Colonial-Style Rooms with Private Balconies
Relax in colonial-style rooms with private balconies overlooking a 12-meter outdoor pool. All rooms are equipped with modern amenities such as air-conditioning, a fan, safe, and a work desk. Enjoy the pool view from your room and unwind in a tranquil setting.

Magnificent Outdoor Facilities
Indulge in the beautifully designed outdoor spaces featuring a 12-meter swimming pool, a landscaped garden, and a spacious terrace with elegant columns and arches. Take advantage of the shared kitchen, self-service drinks fridge, and complimentary WiFi during your stay.

Book now to immerse yourself in luxury and history at El Palacito Secreto Luxury Boutique Hotel & Spa.

Important information:

PT-PCR COVID tests required for travel can be done at the hotel by a reputable biomedical laboratory, with same day results.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.3
Based on 146 reviews
Cleanliness: 8.25
Service: 10
Location: 9.72
Room Quality: 8.76
Amenities: 9.21
Value for Money: 9.74
Food and Beverage: 8.7
Overall Experience: 10
P
Pawlowski • couple • us
10
Pros:

Interesting style, very nice staff

2026-05-24 • via Nuitee
V
victorleventer • couple • nl
10
Pros:

Amazing property and very friendly and helpful staff

2026-05-17 • via Nuitee
M
Mariana • family_with_children • mx
10
Increíble
Pros:

Es un hotel hermoso, literal un palacio. La alberca, las habitaciones de buen tamaño, todo muy limpio, el desayuno es bueno, el personal muy agrable.

Cons:

Absolutamente hermoso.

2026-05-16 • via Nuitee
G
Gustavo • couple • us
10
2026-05-16 • via Nuitee
V
Valerie • couple • be
9
A hidden jewel
Pros:

The hotel is a true hidden gem. We stayed in the Sofia room, which features two large beds and overlooks the pool. Although the pool is small, it has a charming and relaxing atmosphere. The cocktails at the bar are excellent, and the breakfast is equally delicious. The Wi-Fi was also very reliable, which was a huge relief after experiencing connectivity issues throughout Mexico.

One thing that would make the experience even better would be the addition of a small evening snack or restaurant service, as the hotel currently does not offer dining facilities at night. The location is not very central, but since we enjoy walking, this was not a problem for us.

Last but certainly not least, the service truly made our stay exceptional. The staff were incredibly kind, attentive, and helpful throughout our visit.

Cons:

No restaurants facilities, even small snacks, in the evening.

2026-05-10 • via Nuitee
V
Villy • solo_traveller • us
10
a beayutiful place, most relaxing vibe and wonderful staff
Pros:

Enchanting place, beautiful architecture and antique furnishings, serene atmosphere. Had a wonderful massage, staff accommodated my request for early breakfast (30 min to 1 hr before regular time), great breakfast a la carte choices, pool was long enough for some laps, room and bathroom were very large, with nice balcony, very close to major city center attractions - overall wonderful.

2026-04-26 • via Nuitee
M
Manuel • extended_group • mx
10
Pros:

Such a beautiful place! Great location and super friendly staff.

2026-04-22 • via Nuitee
M
Marine • couple • fr
10
2026-04-13 • via Nuitee
Y
Yohei • family_with_children • mx
10
2026-04-12 • via Nuitee
M
Michael • solo_traveller • us
10
2026-03-29 • via Nuitee
E
Emmanuelle • couple • fr
6
Pros:

L’emplacement
L’hôtesse d’accueil très serviable

Cons:

L’ambiance.
Pas très convivial

2026-03-27 • via Nuitee
A
Andreea • solo_traveller • us
10
2026-03-14 • via Nuitee
H
Huw • couple • se
9
2026-03-08 • via Nuitee
D
Daniel • family_with_children • nl
8
Very nice hotel in good location
Pros:

Great hotel and kind professional staff.

2026-02-08 • via Nuitee
V
Victoria • couple • gb
10
Pros:

Absolutely gorgeous hotel. Our room was beautiful and we had copious amounts of hot water. Breakfast was lovely and the staff were friendly and helped make the stay a real pleasure. Bottomless coffee 24h a day with cake in the afternoon was a lovely surprise. The pool and buildings look stunning, especially at night time. An oasis

Cons:

No complaints, wonderful hotel

2026-01-19 • via Nuitee
V
Victoria • couple • cy
10
Perfect
Pros:

I liked everything. I loved the fact that it felt so serene and private, even though there must have been other guests there. The bed was really comfy.
The staff was very kind. I hope I can come back one day

Cons:

Only the shower did not drain well but no big deal

2026-01-16 • via Nuitee
T
terre • couple • us
10
2026-01-13 • via Nuitee
B
BELHOUARI • couple • fr
10
2026-01-09 • via Nuitee
M
Marie-Louise • extended_group • de
8
Wunderschönes Boutiquehotel
Pros:

Wunderschöner Garten mit malerischem Pool. Am
Plätschernden Wasser sitzend nimmt man abends den Aperitif von der hauseigenen Bar ein und morgens das leckere Frühstück.
Das ganze Gebäude ist ein Schmuckstück und das Personal zuvorkommend und freundlich.

Cons:

Leider war zeitgleich eine Großfamilie mit 10 Kindern im
Hotel. So war der Garten bei unserem Eintreffen wie ein Kinderspielplatz, alles nass, auf dem Boden liegende Spielsachen und Handtücher, alle Liegen von Kindern besetzt (…). Wir hatten uns auf eine ruhige Oase inmitten der Stadt gefreut. Das Management hat uns dann entgegenkommender Weise als Entschädigung eine Massage bezahlt.

2026-01-06 • via Nuitee
A
Amanda • family_with_children • es
9
Pros:

Las zonas comunes del hotel son preciosas y el desayuno estaba muy bien. El personal muy amable

Cons:

Las habitaciones, entiendo que siguen el diseño barroco y clásico del hotel, pero huelen a humedad y creo que mejoraría si pusieran cortinas más ligeras y quitaran los doseles y los cabeceros con terciopelos y demás. Es todo muy recargado.

2025-12-10 • via Nuitee