Hotel Nacional Inn Porto Alegre - Próximo ao Complexo Santa Casa e Araújo Viana

Hotels
Nacional Inn
7.9 (2649 reviews)
Av. Otávio Rocha, 280 – Centro Histórico de Porto Alegre , Porto Alegre , br

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Spacious rooms
Cons:
Cleanliness issues
Old facilities
Inconsistent amenities

Categories

Cleanliness
6.6
Issues with cleanliness on various occasions, including unclean bathrooms and dirty dishes.
Service
8.6
The service is generally appreciated, with staff being described as attentive and friendly.
Location
8.6
The location is well-rated, with convenience in reaching the hotel and proximity to attractions.
Room Quality
7.6
Some rooms are spacious while others have maintenance issues; overall decent but requires updates.
Amenities
7.6
Amenities are present but some facilities like the gym are in poor condition.
Value for Money
8.6
The price of the stay is considered reasonable given the amount of services received.
Food and Beverage
7.6
Breakfast received mixed reviews, some enjoyed it while others found it average.
Overall Experience
8
The overall sentiment reflects a mix of positive experiences overshadowed by some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:46

Property Description

Convenient Location in Porto Alegre City Centre

Modern Rooms with Contemporary Furniture
Experience comfort and style in our rooms furnished with contemporary furniture and neutral colors, providing a relaxing atmosphere during your stay.

Delicious Buffet Breakfast and On-Site Restaurant
Start your day with a tasty buffet breakfast and savor delectable meals at our on-site restaurant, offering convenience and culinary delights for our guests.

Near Major Points of Interest
Explore Porto Alegre easily with attractions like Cathedral Metropolitana and Mercado metro station just a stone's throw away, making your stay both convenient and enjoyable.

Book your stay at Nacional Inn Porto Alegre now for a memorable experience in Porto Alegre!

Important information:

Please note that only one child under 7 years old can be accommodated when using existing beds, free of charges.

Please note that the maximum occupancy is of 2 adults per room. Children over 7 years old cannot be accommodated - there are no extra beds available at the hotel.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BRL 29 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for R$ 50 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 2649 reviews
Cleanliness: 6.6
Service: 8.6
Location: 8.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8
A
Adriana solo_traveller br
8
Pros:

Camas e chuveiro muito bons

2026-05-30 via Nuitee
G
Gloria Cassiana couple br
8
2026-05-30 via Nuitee
J
Jorgens couple br
7
Cons:

Mofo nas cortinas do quarto e baratas pequenas no banheiro.

2026-05-29 via Nuitee
G
Gislane solo_traveller br
1
Pros:

Peguei uma tosse alérgica com o ar condicionado velho fedido

Cons:

Ar condicionado velho

2026-05-29 via Nuitee
M
Marcio Abitante solo_traveller br
9
Pros:

Confortável e chuveiro bom

Cons:

Deveria ter mais coberta disponível no quarto.

2026-05-29 via Nuitee
A
Anselmo family_with_children br
8
2026-05-28 via Nuitee
D
Deivid Fernando solo_traveller br
5
2026-05-28 via Nuitee
R
Rafael solo_traveller br
7
Resumo é um hotel bom principalmente pelo custo benefício
Pros:

Limpeza, atendimento, preço

Cons:

Não gostei da Localização pois fica no centro histórico onde as ruas são extremamente sujas, escuras como se estivessem abandonadas.
Há muitos moradores de rua em torno de toda a região.
O café da manhã é razoável, deveria ter sanduicheira e o suco ser natural. O que é servido é de caixa industrializado.

2026-05-27 via Nuitee
F
Fabio couple br
9
Pros:

Boa acomodação e localização, staffs muito gentis e competentes, especialmente a Ana Paula.

2026-05-27 via Nuitee
P
Paul solo_traveller ec
8
2026-05-27 via Nuitee
C
Cristiane solo_traveller br
10
Ótimo
Pros:

A recepção foi muito gentil e atencioso.

Cons:

Não tenho do que reclamar, mas poderia ter água bebidas no frigobar.

2026-05-26 via Nuitee
F
Felipe solo_traveller br
5
Cons:

Colchão ruim, wi-fi não funciona, energia caiu duas vezes,

2026-05-26 via Nuitee
A
Antonio solo_traveller br
10
2026-05-26 via Nuitee
J
Jose Danilo solo_traveller co
10
2026-05-26 via Nuitee
A
Andrea family_with_children br
8
A estádia foi tranquila e confortável.
Pros:

A equipe do hotel é extremamente atenciosa. O hotel é bem localizado e de fácil acesso. Os quartos são bem divididos e confortáveis. O café da manhã é muito bom também.

Cons:

Ao redor do hotel é muito soturno. Precisamos ter cuidado ao andar pela rua, principalmente nos fins de semana e início da noite. Este é o único ponto que tive mais atenção.

2026-05-25 via Nuitee
D
Denise family_with_children br
10
ótimo custo beneficio
Pros:

localização ótima
equipe maravilhosa

Cons:

a cama poderia ser melhor

2026-05-25 via Nuitee
M
Mello solo_traveller br
5
Cons:

O hotel não tinha COBERTOR.

2026-05-25 via Nuitee
P
Pinheiro solo_traveller br
10
2026-05-24 via Nuitee
T
Thalita Eliziário solo_traveller br
1
Péssima experiência
Pros:

Apenas dois funcionários educados e bem preparados: um homem e uma mulher que trabalham no período noturno na recepção. Ele, mais novo e ela de meia idade. Todos os demais são mal preparados e mal educados.

Cons:

De tudo.
Recebemos um quarto com odor fortíssimo de coco, ao questionarmos fomos super mal tratadas pelos funcionários.
Descompromisso como horário de servir o café da manhã.
Funcionários despreparados para resolver situações básicas, além de mal educados, exceto pelos dois supracitados.

2026-05-24 via Nuitee
P
Priscila family_with_children br
5
Estadia ruim. Não recomendo.
Pros:

Super abaixo das expectativas

Cons:

Café da manhã super baixo nível, bolos velhos e secos, nada demais, baixa qualidade e opções. Quarto terrivelmente mau iluminado, poucas luzes e ainda amarelas que não clareiam nem de dia. Não fornecia nem água quente para fazer um mama para meu filho. Cama muito macia que quando um se mexia o outro acordava. Cortinas que não isolavam a claridade.

2026-05-24 via Nuitee